55 Results for

Telephone Interviewer Jobs in Everett, MA

Jobs

North Chelmsford, MA21 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Quincy, MA29 days ago

$45,000–$47,000 Per Year
Full-time
Employee

New!

Wakefield, MA6 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MA6 days ago

Full-time
Employee

New!

Littleton, MA6 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Lawrence, MA2 days ago

$23.53–$29.98 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Please note: Actual location may vary., RI20 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Weymouth, MA27 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Boston, MA3 days ago

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

New!

Franklin, MA3 days ago

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Framingham, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Boston, Massachusetts23 days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

New!

Brockton, MAToday

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.

New!

Northborough, MAToday

$50,000–$70,000 Per Year

Responsibilities - Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.

Boston, Massachusetts30+ days ago

Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Boston, Massachusetts9 days ago

This role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.

New!

Northborough, MA3 days ago

$50,000–$70,000 Per Year

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.

New!

Lawrence, MAToday

$44,000–$48,000 Per Year

In this role, you will serve as a key point of contact for prospective students and clients, providing accurate information, answering inquiries, and ensuring a seamless communication experience. This position is ideal for individuals who possess strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a structured and professional setting.

Braintree, Massachusetts30 days ago

Determines appropriate delivery method based on customer’s need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

New!

Braintree, MA3 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

New!

Westwood, MAToday

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Westborough, Massachusetts30+ days ago

$37,927–$54,024 Per Year

The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.

Marlborough, MA19 days ago

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience), including order entry, invoicing, and delivery management.

New!

Marlborough, MAToday

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Tewksbury, MA4 days ago

$13.69–$16.69 Per Hour

Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information. Ability to handle high work volume (phone, case and order entry volume) in a fastpace environment and stay calm in face of adversity.

Pembroke, Massachusetts26 days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

New!

Tewksbury, Massachusetts5 days ago

$16.80–$18.76 Per Hour

This role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.

New!

Marlborough, MAToday

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

Needham, MA30+ days ago

$17–$21

Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Boston, MA30+ days ago

Initiates address changes, member contact information updates, stop payments, debit card ordering, debit card cancellation, fraud disputes and account inquiries through each electronic channel utilized by the Credit Union. The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy.

New!

Boston, MAToday

$20–$24 Per Hour

We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phone. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.

Marlboro, MA14 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Andover, MA12 days ago

The successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.

Boston, MA30+ days ago

Our award-winning customer service attracts customers that include internationally renowned hospitals, community health centers, physician practices, acclaimed colleges, pharmaceutical companies, medical device manufacturers, property management organizations, and many other businesses. We provide comprehensive call center services for a wide variety of businesses – from main number answering and state-of-the-art virtual office solutions to a medical office answering services.

Manchester, NH12 days ago

$50,050–$55,610 Per Year

This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.

Manchester, NH12 days ago

$52,920–$58,800 Per Year

New!

Weymouth, MAToday

$25–$30 Per Hour

The Customer Service Representative works as the primary liaison between our customers and our field service technicians and sales professionals. • Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.

New!

Boston, MA2 days ago

Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

New!

Somerville, MA5 days ago

Full-time

Ability: Demonstrated ability in the setup and/or execution of employee performance improvements; ability to work independently and under pressure; ability to maintain, manage, and organize complex data sets; ability to clearly articulate this information in verbal, written and visual presentations; ability to handle problems effectively in response to day-to-day crises; ability coordinate events; ability to train and coach others on best practices in customer service; ability to operate a computer; ability to deal appropriately with all customers, internal and external. Education and Experience: High School diploma and five or more (5+) years’ experience in a high-volume, versatile customer service environment; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Westborough, MA30+ days ago

Remote

Resolve escalated / complex customer issues by utilizing analytical and researching skills; as necessary, directly coordinate with insurers, payers, providers, clients and advocacy groups in order to completely resolve an issue . The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service.

Westborough, MA30+ days ago

Remote

Danvers, MA8 days ago

$23–$31.25 Per Hour

Communicate consistently with dispatchers, technicians, and customer service staff to relay scheduling updates, job changes, and critical service information. Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental.

Norwood, MA11 days ago

$40,000–$70,000 Per Year

The Internet Sales Appointment Coordinator is responsible for managing online leads, setting qualified appointments, and ensuring each customer has a smooth, professional introduction to our sales team. We are looking for a driven and customer-focused Automotive Internet Sales Appointment Coordinator to join our team and help us grow.

New!

Woburn, MA3 days ago

Remote

This position is responsible for timely and accurate patient refills, compassion and care; engaging clinical staff provide pharmacy services to NELC's patients with ongoing communication with patients, caregivers and Home Health Agency staff members. NELC is rapidly expanding the number of hospitals it serves and is participating with its hospital members in the implementation of several new population health and disease management programs for which care is provided in the home.

New!

Northborough, MAToday

$21–$25 Per Hour

The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

Westborough, Massachusetts8 days ago

Determine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development. Make complex decisions regarding privacy matters associated with the client’s case, including determination of who DES may exchange information with regarding the client’s case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place.

Westborough, Massachusetts7 days ago

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Telephone Interviewer Jobs in Everett, MA

Customer Service Representative Hajoca Corporation

Call Center Representative/Member Advocate Healthcare Financial, Inc.

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Service Company Confidential

PATH 3.0 – Screening Field Interviewer Westat

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service and Support Manager 1 ASM Research, An Accenture Federal Services Company

Customer Care Center Team Manager Needham Bank

Call Center Representative - Lowell Rockland Trust

Call Center Associate Renewal by Andersen | Esler Companies

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Representative - Brockton Rockland Trust

Call Center Associate 2nd Shift - Northborough, MA Renewal by Andersen

Call Center Representative- Boston Logan Airport Enterprise Holdings

Inbound Call Center Agent BrandNest

Call Center Associate 2nd Shift - Northborough, MA Andersen

Call Center Representative Alphabe Insight

Customer Service Representative Symmons Industries

Customer Service Representative Symmons

Customer Service Representative EverSource

Contact Center Specialist I Middlesex Savings Bank

Customer Service Specialist Johnson Service Group

Associate Customer Service Representative Omni Inclusive

Customer Service Coordinator I Iconma

Call Center Agent Waltham Pest Services

Customer Service Coordinator I Computer Task Group, Inc

Associate Customer Service Representative Varite

HVAC Customer Service Representative Cooling Unlimited, Inc.

Customer Service and Rebate Processing Specialist Resource Innovations

Contact Center Representative Mass Bay Credit Union

Call Center Talent Pool Req (Charlestown, MA) FREEDOM CARE , LLC

Associate Customer Service Representative TechDigital Corporation

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Front Desk/Call Center Representative Andover Eye Associates Inc

Answering Service Operator MASCO Services Call Center

Customer Service Center Representative, Billing II Eversource

Customer Service Center Representative III - Billing Eversource

Customer Service Representative Sila

Patient Experience Representative I- Spina Bifida Center Boston Children's Hospital

311 Contact Center-Quality Analyst City of Somerville

REMOTE Member Service Rep (MUST LIVE IN MASSACHUSETTS) The Panther Group

REMOTE Bilingual Member Service Representative The Panther Group

Schedule Coordinator - Customer Service Specialist Townsend Energy

Automotive Internet Sales Appointment Coordinator Nucar Southern New England

Central IV Patient Service Representative New England Life Care

Customer Service Representative Gateway

Lead Disability Assistant University of Massachusetts Medical School

Lead Disability Assistant - Sourcing Requisition University of Massachusetts Medical School

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