Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)LARemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentLARemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Insurance Call Center Supervisor Safepoint MGA, LLCInsurance Call Center SupervisorMetairie, LAFull timeDevelop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced. We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement.
Call Center Representative MONARCH MEDICAL MANAGEMENT LLCCall Center RepresentativeMetairie, LAAs the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. Experience handling high call volumes in a healthcare or customer service setting is strongly preferred.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Metairie, LARemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)LARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Patient Access Center Representative Houston Methodist HospitalPatient Access Center RepresentativeLAAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials.
UTILITY PROGRAM RELATIONS SUPERVISOR (CLASS CODE 3463) City of New OrleansUTILITY PROGRAM RELATIONS SUPERVISOR (CLASS CODE 3463)New Orleans, LAVETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. Work includes training and directing staff, communicating with individual customers as well as larger commercial entities, creating communications plans with specific terms and durations depending on the program, and coordinating efforts across Board and City departments to ensure effective and complete communication; and related work as required.