Call Center) Competent in understanding hospital alarms and codes (Switchboard) Admit patients into the Emergency Department, Walk-In facilities, outpatient lab and radiology services for scheduled and non-scheduled appointments Verify insurance coverage Clearly communicate any requirements for a scheduled procedure to a patient or family member (Call Center) Create pre-registration and full registration accounts for all new and established patients, verify, collect, and update required information with a high degree of accuracy To understand registration requirements associated with Workers Compensation or a Motor Vehicle Accident (MVA) to ensure accurate detailed billing which provides a better patient experience Schedule clinically pre-determined lab panels/diagnostic tests that are prerequisites for the requested services (Call Center) Schedule patients/families ancillary/support service needs (e.g. (Call Center) Collaborate with other team members to ensure patients, family and other team members needs are met Supports inbound calling queues for more advanced scheduling areas such as Radiology, Cardiology, Interventional Radiology, and Central Scheduling as directed (Call Center) Outbound calls to patients to schedule/re-schedule appointments in same queues (Call Center) Ability to navigate through all applications needed to complete patient pre-registrations, registrations and appointments Accommodate and coordinate patients and families need to schedule multiple appointments in a single interaction; seek help from team members as needed.