Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsNebraskaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Customer Service Team Lead North End Teleservices, LLCCustomer Service Team LeadOmaha, NEFull timeRoles and Responsibilities:The team lead position is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include but not limited to motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. It is important for employees to attend work regularly and to arrive at work on time, because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices, LLC.
Emergency Road Service Dispatcher I Boss Truck Shops, IncEmergency Road Service Dispatcher IGrand Island, Nebraska$15–$19 / hourThe employee must occasionally lift and/or move up to 30 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear. Responsibilities: Provides a high quality of customer service experience and exceeds expectations of internal and external customers by handling all questions, complaints, and inquiries with the highest degree of professionalism.
Emergency Road Service Dispatcher - Work Remotely Boss Truck Shops, IncEmergency Road Service Dispatcher - Work RemotelyGrand Island, Nebraska$14–$18 / hourFull timeThe employee must occasionally lift and/or move up to 30 lbs., while performing the duties of this job, the employee is required to sit for long periods of time and occasionally required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear. Responsibilities: Provides a high quality of customer service experience and exceeds expectations of internal and external customers by handling all questions, complaints, and inquiries with the highest degree of professionalism.
Call Center Representative Village Pointe ToyotaCall Center RepresentativeOmaha, NebraskaThis individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeNERemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Customer Service Representative (Bilingual) Markel CorporationCustomer Service Representative (Bilingual)Omaha, NERemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Customer Service Representative (Bilingual) Markel Group IncCustomer Service Representative (Bilingual)Omaha, NERemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeNEMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeNE$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.
Customer Support Rep (Chat, Text, Calls) – Part -Time $19/hr Milan Laser Hair RemovalCustomer Support Rep (Chat, Text, Calls) – Part -Time $19/hrOmaha, NE$22–$24 / hourYou’ll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation. As a Part-Time Client Services team member, you’ll support clients across the country through inbound calls, email, chat, and text.
Customer Service Representative PenFed Credit UnionCustomer Service RepresentativeOmaha, Nebraska$19–$22 / hourFull timeThe primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance. Associate’s degree or 1 year of college-level education or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
NewCall Center Supervisor Milan Laser IncCall Center SupervisorOmaha, NEWe are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. We celebrate wins, push each other to improve, and create an environment where people actually enjoy coming to work.