NewCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
NewCall Center Manager Berkshire BankCall Center ManagerLincoln, RI$55,588–$102,474 / yearMaintains professional and technical knowledge by tracking emerging trends in Call Center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in special projects and support teams. Key Accountabilities: Performs supervisor duties by recruiting, selecting, orienting, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Customer Service Associate / Call Center - (Summer Employment / seasonal) Friday- Monday External Ocean State Job LotCustomer Service Associate / Call Center - (Summer Employment / seasonal) Friday- MondayNorth Kingstown, Rhode IslandThis role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.
Mgr-Customer Operations Rhode Island EnergyMgr-Customer OperationsCumberland, Rhode IslandThis role requires strong leadership skills to motivate and manage staff to meet performance goals and work cross functionally with multiple departments across the Rhode Island Energy that results in a positive customer experience. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
Mgr-Customer Operations PPL CorpMgr-Customer OperationsCumberland, RIThis role requires strong leadership skills to motivate and manage staff to meet performance goals and work cross functionally with multiple departments across the Rhode Island Energy that results in a positive customer experience. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
Coordinator III - Customer Service Representative Apidel TechnologiesCoordinator III - Customer Service RepresentativePlease note: Actual location may vary., RIRemoteContractorThis Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
Call Center Rep Pawtucket Credit UnionCall Center RepPawtucket, RIOur Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
NewPharmacy Technician, Retail Call Center (Remote) Qureos IncPharmacy Technician, Retail Call Center (Remote)WoonsocketRemote$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.
NewCustomer Service Representative Associate Accendra HealthCustomer Service Representative AssociateProvidence, RI$19–$22 / hourThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone.
Call Center Contact Associate Brown University HealthCall Center Contact AssociateProvidence, RI$18–$25.82 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
NewSr Cred & Colls Speclst Rhode Island EnergySr Cred & Colls SpeclstProvidence, Rhode IslandOverview: The Credit and Collections Specialist provides analytical support and coordination of credit and collection activities for both RI Energy's electric and gas segments, including active and inactive residential and non-residential customers. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.
Call Center Contact Associate Brown Health Medical GroupCall Center Contact AssociateRhode IslandBrown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.
NewTech,RX Call Center CVS Health CorpTech,RX Call CenterRI$17–$31.30 / hourFor regulatory purposes, must be a resident and Licensed Pharmacy Technician in one of the following states: Alaska, Arizona, Florida, Idaho, Illinois, Massachusetts, New Hampshire, New Mexico, North Carolina, Ohio, Rhode Island, Tennessee, Texas or Vermont. Stays updated on industry regulations, medication trends, and new pharmaceutical products, continuously improving knowledge and expertise to provide accurate and up-to-date information to customers.