22 Results for

Telephone Interviewer Jobs in Roxbury Township, NJ

Jobs

New!

Mahwah, NJ6 days ago

The Volvo Team Leader provides leadership through coaching, performance analysis, customer escalation management, process improvement initiatives, and business reporting while ensuring world-class customer experience for Volvo owners requiring roadside assistance services. This role drives operational excellence through coaching, performance management, customer experience oversight, and workforce optimization while ensuring achievement of client, company, and program objectives.

Somerville, NJ30+ days ago

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Union, NJ30+ days ago

$80,000–$99,000 Per Year

Demonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms.

Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.

Raritan, NJ30+ days ago

Job Description:

Contact Center Technology and Process Improvement – Design and drive implementation of contact center operations technology and process changes/enhancements
- Translate business improvement requirements into operational process changes and SOPs for vendors and/or technical requirements for software development.
- Work closely with vendors and internal teams on Customer Service initiatives, including quality Management, IVR optimization, Training, work force management, etc.

West Orange, NJ14 days ago

$17–$20 Per Hour

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.

Dover, NJ30+ days ago

$56,160–$65,105 Per Year

li>Monitors and evaluates all data reports associated with the call center operations such as the productivity of staff and call center volume and trends, analyzes data, implements corrective measures in identified problem areas and develops processes for improvement opportunities.

Under the general direction of the SVP of Site Operations, the Contact Center Manager oversees and operates the Zufall Health contact center that responds to all incoming patient and public communications including telephone calls, text messages, and emails.

Florham Park, NJ13 days ago

p>To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.

NJ7 days ago

Remote

$43,888–$93,574 Per Year

p>Responsible for increasing member and provider satisfaction, retention, and growth by efficiently delivering competitive services to members and providers through a fully integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes.

Additional responsibilities to include but not limited to the following:

Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service.

New!

Newark, NJ1 day ago

Remote

Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts.

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

New!

Newark, NJ1 day ago

Remote

Newark, NJ20 days ago

$47,961–$63,820 Per Year

p>This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience.

Newark, New Jersey21 days ago

47,961 - $63,820

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

NJ8 days ago

Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

Morristown, NJ30+ days ago

Scheduling new patient appointment requests on our website- obtain correct patient demographics and insurance information while scheduling with appropriate provider. · Schedule patient appointments- obtain correct patient demographics and insurance information while scheduling with appropriate provider.

Parsippany, New Jersey22 days ago

li>Has experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met.

Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.

Parsippany, NJ21 days ago

$55,000–$60,000 Per Year

Has experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.

Morristown, New Jersey30+ days ago

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We believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world.

Our growing pediatric neuroscience practice is seeking energetic and organized individuals to join our team.

Clifton, NJ30+ days ago

$19–$21 Per Hour

Call Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.

Clifton, NJ30+ days ago

Call Center Representative Location: Clifton, NJ (07014) Job ID: #72434 Pay Range: $19-21 Description: Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Job Specific Requirements Must be familiar with Microsoft 365 Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.

Union, New Jersey30+ days ago

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.

New Brunswick, NJ8 days ago

li>Manually enter admits, transfers, discharges patients, diet orders and cancels diet orders in CBORD as needed when Cerner is down.

Utilize telephone, fax, and/or radio as needed to communicate with Culinary and Nutrition staff and patient care units in accordance with Department policy.

Mahwah, NJ29 days ago

p>The Volvo Tier 1 Team Leader is responsible for leading, coaching, developing, and motivating the Roadside team by responding to questions, providing guidance and direction, and demonstrating excellent leadership and interpersonal skills. The Team Leader ensures efficient performance of the team to provide world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints and addressing questions regarding their vehicle and more.

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Telephone Interviewer Jobs in Roxbury Township, NJ

Call Center Team Leader - Supporting Volvo Cars TTEC

PATH 3.0 - Screening Field Interviewer Westat Inc

Call Center Manager TransCore Partners LLC

Call Center Operations Q1 Technologies, Inc

Call Center Agent- Experience Preferred- Bilingual (English/Portuguese/Spanish) Nirvana Healthcare Management Services

Contact Center Manager ZUFALL HEALTH CENTER, INC.

Customer Service Representative Call Center Client Support Automatic Data Processing Inc

Remote Medicaid Call Center Supervisor CVS Health Corp

Bilingual Call Center Representative Ascensus LLC

Call Center Representative Ascensus LLC

Call Center Service Associate-7 Blue Cross and Blue Shield Association

Call Center Service Associate-7 Horizon Healthcare Services

Customer Care Specialist - Call Center Servpro Industries LLC

Front Desk/Call Center NJ PEDIATRIC NEUROSCIENCE INSTITUTE

Team Leader / Contact Center Beltone

Team Leader / Contact Center Beltone Electronics Corp

Front Desk/Call Center Nj Pediatric Neuroscience Institute

Call Center Representative Butler America Aerospace, LLC.

Call Center Representative Butler America Aerospace LLC

Call Center Representative Planet Honda

Call Center Associate Saint Peter's Healthcare System Inc

Call Center Team Leader - Supporting Volvo Cars TTEC Holdings Inc

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