Call Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityFlorham Park, New JerseyCommon Job Titles : We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities : As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
Call Center Manager TransCoreCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Customer Service Representative- Call Center Felix StorchCustomer Service Representative- Call CenterEdison, New JerseyAs a manufacturer of specialty and healthcare appliances, we seek an individual to join our customer service and sales team to handle telephone and email inquiries and assist our sales and parts and service departments. Communicating with customers and dealers and resolving problems related to shipping, delivery and operating their appliances.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Relief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)Newark, New JerseyThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Relief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (Multiple Openings & Shifts)Newark, NJ$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications: • High school diploma or equivalent • Proven experience in a call center or customer service environment • Excellent communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using computers and various software applications • Strong problem-solving abilities and ability to remain calm under pressure • Self-motivated with a positive attitude and willingness to learn • Previous experience in the logistics industry is a plus • Bilingual candidates are strongly encouraged to apply Benefits: • Competitive salary and performance-based incentives • Comprehensive training program • Flexible work schedule • Work from the comfort of your own home • Advancement and growth opportunities within the company • Collaborative and supportive work environment • Health and life insurance benefits Join our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities: • Answer incoming calls from customers and identify their needs • Provide accurate and timely information to customers regarding our services and products • Handle customer inquiries and complaints, and escalate them to the relevant department if necessary • Follow up with customers to ensure their issues have been resolved satisfactorily • Make outbound calls to potential customers to promote our services and generate sales leads • Update customer information and transactions in the company database • Meet and exceed individual and team performance targets • Keep up-to-date with product knowledge and industry trends • Collaborate with other team members and departments to ensure a smooth customer experience .
Customer Service Representative Call Center Client Support Automatic Data Processing IncCustomer Service Representative Call Center Client SupportFlorham Park, NJIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center Patient/Service Rep in Medical Office /Do Not CALL Adv Lap Surg InstCall Center Patient/Service Rep in Medical Office /Do Not CALLSpringfield, NJFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. New Jersey Bariatric Center is seeking a friendly and professional Patient service/Call Center Representative to join our team.
Team Leader / Contact Center BeltoneTeam Leader / Contact CenterParsippany, New JerseyHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Team Leader / Contact Center Beltone Electronics CorpTeam Leader / Contact CenterParsippany, NJ$55,000–$60,000 / yearHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Medical Call Center Representative Adv Lap Surg InstMedical Call Center RepresentativeSpringfield, NJFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
NewFront Desk/Call Center Nj Pediatric Neuroscience InstituteFront Desk/Call CenterMorristown, New Jersey$18–$24 / hourWe believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world. We seek to improve a child’s health and quality of life by delivering expeditious and accurate diagnoses along with a comprehensive array of surgical and nonsurgical therapeutic options.
Contact Center Supervisor Alpaca AudiologyContact Center SupervisorMountain Lakes, New JerseyAdditionally, this highly skilled supervisor will continue to support the PCRs post training by monitoring progress, ensuring goals and expectations are met, answering questions, and providing them ongoing coaching and encouragement. Alpaca Services, LLC, is looking for a motivated and experienced Call Center Supervisor who can coach and inspire both inbound and outbound patient care representatives (“PCR”) in our new Springfield, Missouri center.
Contact Center Team Lead Hackensack Meridian HealthContact Center Team LeadIselin, New JerseyFull timeThe Contact Center Team Lead will provide hands-on support to PAC Contact Center representatives who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Call Center Representative Butler America Aerospace, LLC.Call Center RepresentativeClifton, NJ$19–$21 / hourCall Center RepresentativeLocation:Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers Job Specific Requirements- Must be familiar with Microsoft 365- Experience with SalesForce CRM a plus. * Typical workday: o Onsite o Shift M - F 8a - 5p o Not required - OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeNJRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Manager, Central Scheduling Operations St. Joseph's Healthcare SystemManager, Central Scheduling OperationsPaterson, NJThe combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care". The Manager serves as a key liaison between Patient Access, Clinical Operations, Revenue Cycle, and Information Technology teams to ensure patients receive accurate information, timely scheduling, and a seamless experience when accessing care.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyAs an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Contact Center Supervisor (Hybrid) - Woodbridge (Full-Time) Provident Financial ServicesContact Center Supervisor (Hybrid) - Woodbridge (Full-Time)Woodbridge, NJ$31.18–$38.97 / hourThis position is responsible for maintaining day-to-day workflow, monitoring service levels, developing employees, resolving escalated customer concerns, supporting system testing initiatives, and partnering with management to ensure the Contact Center consistently delivers exceptional service and achieves departmental objectives. Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.