Fills out incident reports to document unusual and difficult incidents involving resident or facility issues, fire, rescue, and other emergencies as soon as the incident has been controlled and emails incident report to Program Director or On-Call Supervisor immediately. Ensures that visitors, volunteers, outside agency representatives and residents are signed in and out when arriving and leaving, and documents in shift log when staff arrive and leave, while working in all roles (RM, Shift Supervisor, Front Desk, etc.