Paid Sick Days

Prescription Drug Coverage

Professional Development

401K

Flexible Spending Accounts

Retirement / Pension Plans

Life Insurance

OTHER

FEED

UNKNOWN

Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

Overview:
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution

Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.</li><li>Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>

Qualifications:
High School Diploma or GED and6 months customer service Preferred Area of Experience: Sales Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.  
 
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®

First Citizens Bank

Sales & Service Representative (Teller)

Administrative Skills

Banking Regulations

Banking Services

Coaching

Communication Skills

Compensation and Benefits

Credit Risk

Cross-Functional

Customer Relations

Customer Support/Service

Financial Literacy

High School Diploma

Interpersonal Skills

Legal

Multitasking

Needs Assessment

Office Management

Operational Strategy

Operations Management

Performance Tuning/Optimization

Problem Solving Skills

Regulations

Retail Banking

Risk Management

Sales

Sales Prospecting

Sales Support

Team Player

Time Management

Transaction Processing/Management

[AW]-iCims

Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase.

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry.We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.The Ideal Candidate:<ul><li>Flexibility to work weekends and holidays.</li><li>Professional demeanor with a tenacious attitude.</li><li>Detailed-oriented with strong problem solving skills.</li><li>Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.</li></ul>Principal Duties and Responsibilities<ul><li>Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.</li><li>Assists with contracts, processes and other functions in the office as needed or requested.</li><li>Verifies all documents for accuracy; checks contracts for errors and omissions.</li><li>Adheres to regulation and company policies/procedures concerning the Timeshare closing process.</li><li>Handles misrepresentation concerns and client disputes and reports when necessary.</li><li>Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.</li><li>Protects the company from misrepresentations.</li><li>Must close a “Reasonable Percentage” (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.</li><li>Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.</li><li>Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.</li><li>Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.</li><li>One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.</li><li>Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.</li><li>All other duties as requested.</li></ul>Education, Essential Training / Certifications, and Experience:<ul><li>High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.</li><li>Sales experience within the Timeshare industry</li><li>Possess and maintain Notary credentials</li></ul>Skills, Knowledge, and Abilities:<ul><li>Sales experience</li><li>Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)</li><li>Maintain low Net Cancellation rate (14% and below)</li><li>Customer service skills</li><li>Written and oral communication skills</li><li>Typing and basic computer skills</li><li>Flexible schedule</li></ul>Shift:<ul><li>Additional hours may be required to meet deadlines or cover shifts</li><li>Regular Hours, On-Call, and Weekend</li></ul>Travel:<ul><li>Participation in Road Shows is required</li></ul>

Teller Jobs in Bayview, SC

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Teller Jobs in Bayview, SC

Sales & Service Representative (Teller) First Citizens Bank

Timeshare Quality Assurance Representative Capital Vacations

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