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ADAPTED_NOW

Quality Assurance Coordinator

Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures. The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

ACTIVE

Description & Requirements Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.This is a Limited Service position. This position is temporary and is expected to last approximately 6 months.The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program. Essential Duties and Responsibilities: - Works on assignments that are moderately difficult, requiring judgement in resolving issues. - Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures. - Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards. - Provide feedback on call monitoring results. - Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.Additional Essential Duties and Responsibilities:- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.- Identify accounts requiring escalation, escalating immediately if warranted.- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.- Perform administrative functions that support the process of reports and appeals.- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.- Maintain current understanding of the processing procedures.- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,- Assist with new hire presentations, assignments, and certifications.- Demonstrate and maintain appropriate judgment with confidential information.- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require- Minimum 3 years of related experience required.- Accurate data entry skills.- Proficient in the use of Microsoft Office products.- Excellent organizational, written, and verbal communication skills.- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.- Ability to work as a team member, as well as independently.- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.Additional Requirements Per Client:- Department of Education and FSA experience preferred- High School Diploma or GED required- Must reside in the U.S.- Must be a U.S. citizen.- Must be able to pass a criminal background check.- Must not be delinquent or in default on any federal student loans.- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.Home Office Requirements:- Hardwired internet (ethernet) connection- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)- Private work area and adequate power sourceMinimum Requirements - High School diploma or equivalent with 2-4 years of experience. - Associate degree preferred. - May have training or education in area of specialization.EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 23.33 Maximum Salary $ 29.85 <ul><li/></ul><a href="https://ars2.equest.com/?response_id=1a16c9dd93413cc0822141bb662607a8" rel="nofollow"></a>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Quality Control / Quality Assurance Admin III (Temporary)

equestftpin

INTEGRATED

OTHER

Accounting Clerk

While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, use hands to finger, handle or feel and reach with hands and arms. The ideal candidate will assist the accounting department in maintaining accurate financial records and performing a variety of accounting and bookkeeping tasks.

Salary

<div>Summary: </div><div>The Krill Co., Inc. is in search of a detail-oriented and organized Accounting Clerk. The ideal candidate will assist the accounting department in maintaining accurate financial records and performing a variety of accounting and bookkeeping tasks. This position is mid-level with potential for career growth to Project Accountant. </div><div>Essential Duties and Responsibilities:</div><ul><li>Provide accounting and clerical support to the accounting department.</li><li>Assisting with accounting activities pertaining to all aspects of Accounts Payable, Accounts Receivable, Payroll, and month/year end close procedures.</li><li>Prepare weekly accounts payable check runs.</li><li>Perform departmental responsibilities such as 401k processing, credit card transactions processing and account reconciliations.</li><li>Review and reconcile monthly subcontractor activity.</li><li>Prepare and maintain accurate accounting documents and records.</li><li>Review and reconcile monthly accounts payable statements.</li><li>Research, track, and restore accounting or documentation problems and discrepancies.</li><li>Complete special projects as assigned.</li></ul><div> Physical Demands: </div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, use hands to finger, handle or feel and reach with hands and arms. Employees must occasionally lift and/or move heavy weights.</div><div> Qualifications:</div><ul><li>Some post-secondary education or technical training in accounting or related fields.</li><li>Must have proven 5+ years’ experience as an accounting clerk or similar role.</li><li>Basic understanding of accounting principles and financial processes.</li><li>Must be skilled with MS Office, especially Excel.</li><li>Strong attention to detail and accuracy in data entry.</li><li>Strong time management, communication, and analytical skills.</li><li>Ability to work in a fast-paced work environment with multiple deadlines and priorities.</li><li>Professional written and verbal communication skills.</li><li>Good people skills.</li><li>Knowledge of construction-specific accounting practices is a plus.</li></ul><div> Salary Range: $45,000 - $55,000.</div> About The Krill Co., Inc.:The Krill Co., Inc. was founded in 1932, and is privately owned and operated by principals who are involved with the day-to-day activities of every project. As a recognized State of Ohio award-winning contractor, Krill specializes in renovations, expansions and new builds. Involving a team approach to address the needs of our clients as a preferred Construction Manager.

The Krill Co., Inc.

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Betterteam

Financial Analyst

Essential Duties and Responsibilities: - Responsible for preparation of project financial forecast including loading labor data into corporate model; validating ODC forecast and that overall forecast values are consistent with corresponding client Task Orders; and participating in reviews with management to finalize and submit forecast. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Description & Requirements Maximus is currently hiring for a Sr. Analyst - Finance and Accounting to join our State Arbitration team. This is a remote opportunity. The Sr. Analyst is responsible for reconciling payments, invoice research, and outreach to relevant State Arbitration entities. The Sr. Analyst will act as a liaison between Operations and Finance.Essential Duties and Responsibilities: - Responsible for preparation of project financial forecast including loading labor data into corporate model; validating ODC forecast and that overall forecast values are consistent with corresponding client Task Orders; and participating in reviews with management to finalize and submit forecast. - Prepare any quarterly revenue adjustments required to correct revenue for impact of billed indirect rates exceeding expected actual rates. - In conjunction with Financial Analyst, track costs, billing/invoice adjustments, contract-to-date expenditures for sub-contractors and temporary labor. - Oversee/review monthly accruals. - Prepare monthly variance analysis for management review. - Provide coverage in the absence of Financial Analyst or Coordinator. - Responsible for ad hoc reporting requests from Finance Director and Project Director. - Senior liaison between Finance and Human Resources departments regarding forecasting and job categorization. - Overall preparation of the monthly CPFF invoice to DOH, including review of supporting schedules prepared by other department staff. - Support management to respond to ad hoc client requests for supporting documentation, cost allocations/analysis, etc. - Prepare or oversee preparation of reports. - Prepare pricing and other cost estimates, including those related to contract amendments/task orders. - Participate in all internal and external audits and maintains reports and data related to and necessary for audits. - Ensure the security and privacy of financial information. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management.Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develop solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exert some influence on the overall objectives and long-range goals of the organization. - Robust knowledge and experience utilizing Microsoft Excel, including Pivot tables required- Experience with Power BI preferredPlease note: For this position Maximus will provide equipment to use.Home Office Requirements:- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)- Minimum 5mpbs upload speed- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router- Private work area and adequate power source- Must currently and permanently reside in the Continental USEEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 70,000.00 Maximum Salary $ 80,000.00 <ul><li/></ul><a href="https://ars2.equest.com/?response_id=62759dfdd9538ef040445a66303eb9f8" rel="nofollow"></a>

Sr Analyst - Finance and Accounting

We are seeking an Accounting Clerk who will be responsible for performing global Accounts Payable and Cash application duties within ERP system, Sage Intacct, as well as assisting the Controller with managing the deadlines and tasks for the month-end close processes and procedures. Assist with monthly accounting close, end of month reconciliations, journal entries for the month-end close process, and reconciliations to the general ledger.

We are seeking an Accounting Clerk who will be responsible for performing global Accounts Payable and Cash application duties within ERP system, Sage Intacct, as well as assisting the Controller with managing the deadlines and tasks for the month-end close processes and procedures.  Work hours are Monday through Friday from 8:30 a.m. to 5 p.m.Job Duties:<ul><li>Process accounts payable invoices, including internal approvals using Stampli Software</li><li>Handle inquiries from vendors</li><li>Manage check runs, ACH, and wire payments on a weekly basis and work with bank platform to ensure authorized payment files are loaded weekly for positive pay items</li><li>Send remittance slips for all payments to vendors each week</li><li>Review, process, and assist with training for Expense Reporting platform  </li><li>Record daily cash receipts, disbursements, transfers, and other commercial banking activities</li><li>Assist with monthly accounting close, end of month reconciliations, journal entries for the month-end close process, and reconciliations to the general ledger</li><li>Coordinate or fulfill cyclical and year-end requests for annual audit and tax requests</li><li>Perform other duties and assignments as requested</li></ul>

Area Temps

HaleyMarketing

We are seeking an Accounting Clerk to enter payroll, process accounts payable and accounts receivable, handle banking duties, and perform other duties as needed. to 5 p.m.

We are seeking an Accounting Clerk to enter payroll, process accounts payable and accounts receivable, handle banking duties, and perform other duties as needed.  Work hours are Monday through Friday from 8 a.m. to 5 p.m.

General Accounting Clerk

Insurance Agent

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed.

YEAR

DescriptionJob Description:<div><div>Title: Account Manager - Commercial Lines </div><div>Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3-6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed. Book Focus: General, Construction (required experience)   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </div><div>  Key Responsibilities: </div><div><ul><li>Technical Competence: Maintain technical competence and industry expertise. </li></ul></div><div><ul><li>Team Leadership: Direct daily activities of the account management team. </li></ul></div><div><ul><li>Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </li></ul></div><div><ul><li>Policy Management: Manage policy expirations and renewals. </li></ul></div><div><ul><li>Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </li></ul></div><div><ul><li>Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </li></ul></div><div><ul><li>System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </li></ul></div><div><ul><li>Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. </li></ul></div><div><ul><li>Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. </li></ul></div><div><ul><li>Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </li></ul></div><div><ul><li>Policy Compliance: Stay updated on company policies and procedures. </li></ul></div><div><ul><li>Continuous Improvement: Seek and adopt best practices to improve individual and team performance. </li></ul></div><div><ul><li>Champion IOA Values: Demonstrate integrity and leadership. </li></ul></div><div>  Ideal Candidate Qualifications: </div><div><ul><li>3+ years of account management experience, or 5+ years in the insurance industry </li></ul></div><div><ul><li>Thorough knowledge of insurance brokerage and client needs </li></ul></div><div><ul><li>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </li></ul></div></div><div><div><ul><li>Strong analytical, problem-solving, and decision-making skills </li></ul></div><div><ul><li>Exceptional customer service, communication, multitasking, and organizational skills </li></ul></div><div><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul></div><div><ul><li>High School Diploma (or equivalent) </li></ul></div><div>  What We Offer: </div><div><ul><li>Competitive salaries and bonus potential </li></ul></div><div><ul><li>Company-paid health insurance </li></ul></div><div><ul><li>Paid holidays, vacations, and sick time </li></ul></div><div><ul><li>401K with employer match </li></ul></div><div><ul><li>Employee stock plan participation </li></ul></div><div><ul><li>Professional growth and career progression opportunities </li></ul></div><div><ul><li>Respectful culture and work/family life balance </li></ul></div><div><ul><li>Community service commitment </li></ul></div><div><ul><li>Supportive teammates and a rewarding work environment </li></ul></div><div>  What to Expect (Application Process): </div><div><ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul></div></div>Salary RangeThe expected pay range for this position is $70,000.00 - $90,000.00 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Commercial Lines Account Manager - Producer Operations Team (Fully Remote)

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Temporary Accounting Jobs in Cleveland, OH

Maximus

The Krill Co., Inc.

Maximus

Area Temps

Area Temps

Insurance Office of America