AWM, Marcus by Goldman Sachs, Customer Retention, Marketing, Vice President, New York, NY The Goldman Sachs Group Inc
AWM, Marcus by Goldman Sachs, Customer Retention, Marketing, Vice President, New York, NYNew York, NY30+ days ago
10+ years of progressive leadership experience in loyalty/email marketing, CRM, product marketing, or digital marketing, preferably within a financial services context • Proven expertise in leveraging and optimizing enterprise-level marketing automation and CRM platforms (e.g., Adobe Campaign, Marketo, Braze, Oracle/Responsys, or similar) • Proficiency in agile project management methodologies and tools (e.g., JIRA, Confluence) • Exceptional analytical acumen with a proven track record of leveraging data to drive strategic decisions and measurable business outcomes • Demonstrated ability to strategically identify, analyze, and resolve complex business challenges • Proven leadership in defining, optimizing, and implementing scalable processes and governance frameworks • Advanced proficiency in data visualization and reporting tools (e.g., Tableau) • Bachelors Degree required; MBA or advanced degree preferred. • Exceptional strategic vision combined with a strong bias for action and execution excellence, with a relentless focus on customer experience • A highly proactive and self-directed leader who identifies and capitalizes on strategic opportunities for the business • Intellectually curious and a courageous challenger of the status quo, driving continuous improvement and innovation • Proven ability to lead and manage complex, multi-faceted projects to successful completion autonomously • Superior interpersonal and stakeholder management skills, with a proven ability to influence and lead in a matrixed environment • Meticulous attention to detail and a proactive, strategic approach to risk management • Exceptional executive-level oral and written communication and presentation skills.