San Diego, CA30+ days ago
Ability to communicate in person and over the phone, required; ā¢ Strong written and verbal communication skills, required; ā¢ Understanding confidentiality protocols and protecting personal information, required; ā¢ Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required; ā¢ Effectively problem-solve and maintain composure in high-pressure situations, required; ā¢ Act as liaison with partner agencies; ā¢ Ability to work independently with minimal daily supervision, required; ā¢ Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures; ā¢ Experience with theory, principles, and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention; ā¢ Knowledge of used practices and principals, including Housing First, Trauma-Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations, and Prevention and Diversion, preferred; and. ā¢ Janitorial and laundry services; ā¢ Communicate and adhere to program and shelter policies and procedures and model professional rapport with all staff, clients, and partners in accordance with the Operations Manual; ā¢ Maintain confidentiality for all participants; and.