TTECEscalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Digital Technology SolutionsHelpdesk Analyst - Detroit, MI Digital Technology SolutionsHelpdesk Analyst - Detroit, MIDetroit, MITemporaryContractorFull timePhone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.
VenteonBilling Specialist (Temporary) VenteonBilling Specialist (Temporary)Detroit, MI$25–$28 / hourAt Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today. Assist in managing Purchase Orders: Notification of upcoming PO expirations, monitoring the inbox for new and modified purchase orders, and uploading/updating PO information in the system.
Weldaloy Specialty ForgingsIT Support Specialist (Help Desk) Weldaloy Specialty ForgingsIT Support Specialist (Help Desk)Warren, MI$20–$22This position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.
PVH CorpTemporary Sales Associate - Part-Time PVH CorpTemporary Sales Associate - Part-TimeAuburn Hills, MIWhat Youll Bring: Friendliness, organization and excellent time-management skills Energy and excitement around our brand goals and values Prior retail experience preferred (but not required) Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds What Youll Get: Flexible schedule including nights, weekends and holiday availability Competitive pay Brand discount - Up to 75% off Training and career development Your daily 10,000 steps! In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
CourserNewIT Support Services II-Help Desk CourserIT Support Services II-Help Desksouthfield, MIFull timeWe forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Wayne Regional Educational Service AgencySummer Grounds (Temporary Summer Position) Wayne Regional Educational Service AgencySummer Grounds (Temporary Summer Position)MIThis statement should include your understanding and Knowledge of diversity, equity and inclusion including your past experiences and how you will ensure this is at the center of your work in the role for which you are applying. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus.
Coherix IncIT Specialist Coherix IncIT Specialistann arbor, MIThe ideal candidate will not only possess technical expertise in Microsoft Office 365 administration, Hyper-V virtualization, Veeam backup solutions, and phone systems, but also bring a great attitude and a strong commitment to doing whatever is necessary to support the team and end users. Manage and administer Microsoft Office 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
Applied InnovationTier 1 IT Support Specialist - Southfield MI Applied InnovationTier 1 IT Support Specialist - Southfield MISouthfield, MIFull timeThis role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.
Stafford GrayTeam Lead / Support Lead IT Managed Services Help Desk Stafford GrayTeam Lead / Support Lead IT Managed Services Help DeskDetroit, MI$100,000Acting as the primary escalation point and operational liaison, the Team Lead coordinates incident response, ticket management, and service improvements while maintaining accurate documentation and reporting within the ITSM platform. The role also supports staff development through training, coaching, and performance management, while driving continuous improvement through metrics, quality reviews, and root cause analysis.
Jars CannabisIT Manager Jars CannabisIT ManagerTroy, MIImpact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on.
WalbridgeIT Systems Analyst II WalbridgeIT Systems Analyst IIDetroit, MichiganYou will manage and support our Microsoft 365 environment, including managing user accounts, monitoring system performance, ensuring data security, and providing end-user support. Microsoft 365 Management: Manage and support Microsoft 365 services, user accounts, permissions, licenses, groups, and distribution lists.
Magna International, IncIntern - IT Support Magna International, IncIntern - IT SupportSouthfield, MichiganThis role offers hands-on experience and exposure to real-world IT operations, making it ideal for students pursuing degrees in computer science, information systems, or related fields. Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.
Magna International, IncIT Supervisor - Brownstown Magna International, IncIT Supervisor - BrownstownBrownstown, MichiganThe Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
Galapagos Federal Systems LLC.Help Desk Support Service Specialist Intermediate Galapagos Federal Systems LLC.Help Desk Support Service Specialist IntermediateWarren, Michigan$24–$28.80 / hourThe Help Desk Support Service Specialist Intermediate will: Provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I help desk support. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Mercantile BankHelp Desk Technician Mercantile BankHelp Desk TechnicianTroy, MISuccessful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs.
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIDetroit, MISkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
JVISHelp Desk Technician JVISHelp Desk TechnicianShelby Township, MIAssists in the delivery, set up, retrieval and maintenance of the hardware used for internal and external scheduled events that require the use of laptops, LCD projectors, televisions, conference telephones, electronic recording devices, etc. · Answer, troubleshoot, resolve and/or escalate IS support tickets via phone, e-mail and/or web request following the guidelines and procedures outlined by the department policies and procedures.
Oakland UniversitySBA Lecturer - Management Information Systems Oakland UniversitySBA Lecturer - Management Information Systemsrochester, MIAcademics include programs in the College of Arts and Sciences, School of Business Administration, School of Education and Human Services, School of Engineering and Computer Science, School of Health Sciences, School of Medicine and School of Nursing. Oakland University is a nationally recognized doctoral university of high research activity located on 1,443 acres of scenic land in the cities of Rochester Hills and Auburn Hills in Oakland County, Michigan.
Novi Public LibraryFacilities Assistant Novi Public LibraryFacilities AssistantNovi, MIRemoteMay be required to: sit, stand, bend, stoop, crouch, reach, kneel and/or walk for extended periods of time; carry books, boxes of books or objects weighing up to 50 pounds; push or pull wheeled carts with a total weight of up to 500 pounds; operate assigned equipment; pick up litter; spread ice melt; use the telephone, keyboard, computer mouse. Facilitate set-up/take-down/basic IT troubleshooting of meeting rooms and A/V equipment (i.e. laptops, projector, screen, microphones, etc.) for various in-house and public programs; maintain flexibility in work schedule to accommodate events held outside of normal Library hours.
Contact Government Services LLCInformation Systems Security Officer ISSO Contact Government Services LLCInformation Systems Security Officer ISSODetroit, MIInformation Systems Security Officer ISSOChicago IL Remote Hybrid Detroit MIInformation Technology Full Time Hybrid Hybridapply for this jobISSOEmployment Type Full-Time ExperiencedDepartment Information TechnologyCGS is seeking an Information Systems Security Officer ISSO with DIACAP andor RMF experience who has deep expertise in security assessment documentation to support Dept. Join our team and become part of government innovationExplore additional job opportunities with CGS on our Job Boardhttpscgsfederal.comjoin-our-teamFor more information about CGS please visit httpswww.cgsfederal.com or contactEmail emailprotectedCJ92213.33
Professional Search Group, Inc.Systems Administrator (Mandarin Speaking) Professional Search Group, Inc.Systems Administrator (Mandarin Speaking)Troy, MIThis role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.
Flex-N-GateInformation Technology Technician Flex-N-GateInformation Technology TechnicianWarren, MIFull timeRecord, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Abacus Service CorporationProject Manager Abacus Service CorporationProject ManagerDetroit, MIDrive process improvements aligned with ITIL best practices to enhance First Call Resolution (FCR), reduce ticket volume, and improve customer satisfaction. Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred; equivalent work experience accepted.
United States Air ForceInformation Technology Specialist (INFOSEC) United States Air ForceInformation Technology Specialist (INFOSEC)MI$9–$14 / hourSmith Marine Corp Base HI Hickam AFB HI Mountain Home AFB ID Scott AFB IL Barksdale AFB LA Hanscom AFB MA Andrews AFB MD Linthicum Heights MD Selfridge ANG Base MI Whiteman AFB MO Columbus AFB MS Minot AFB ND Offutt AFB NE New Boston NH McGuire AFB NJ Cannon AFB NM Kirtland AFB NM Nellis AFB NV Niagara Falls NY Wright-Patterson AFB OH Youngstown OH Youngstown OH Norman OK Tinker AFB OK Charleston SC Shaw AFB SC Arnold AFB TN Dyess AFB TX Fort Sam Houston TX Goodfellow AFB TX Kelly AFB TX Lackland AFB TX Laughlin AFB TX Randolph AFB TX Hill AFB UT Alexandria VA Arlington VA Dahlgren VA Fort Eustis VA Langley AFB VA Pentagon Arlington VA Fairchild AFB WA McChord AFB WA Warren AFB WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family Series 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200. Regulatory Recruitment incentives may be authorized Position may be subject to random drug testing Employee may be required to work other than normal duty hours to include evenings, weekends, and/or holidays Shift work and emergency overtime may be required Employee must maintain current certifications A security clearance may be required Disclosure of Political Appointments Full-part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVCCC Memo 30 Sep 22 first child 100, each additional child 25.