OTHER

FEED

UNKNOWN

HOUR

Overview:
This opportunity is a 3-month temporary position. It is fully onsite in our Ithaca, NY office.The Deposit Operations Specialist I performs specialized operational duties that support deposit products and data integrity. Processes exception items, completes routine account maintenance, validates reports, and partners with Retail and internal teams to resolve deposit account issues accurately and on time. Team members may be cross trained in foundational deposit operations and may also specialize in one or more focus areas: Deposit Escrow, IRA/HSA, and/or Abandoned Property. This structure promotes collaboration, flexibility, and subject matter expertise while ensuring compliance and operational excellence. Team members may rotate or cross-train across focus areas to build broader expertise and support department flexibility. Opportunities for advancement and deeper specialization will be based on performance, interest, and business needs. 

Responsibilities:
<ul><li>Perform daily operational tasks such as data entry, account updates, and document processing with accuracy and timeliness.  </li><li>Ensure accuracy and compliance with internal procedures and regulatory guidelines. </li><li>Respond to basic inquiries from internal teams and assist with customer service support. </li><li>Maintain organized records and assist with documentation for audits and reporting. </li><li>Support team members with special projects and department initiatives as needed. </li><li>Help maintain current written procedures for assigned duties. </li><li>Identify and recommend process improvements. </li><li>Support deposit escrow products including account setup, maintenance, and reporting. </li><li>Support IOLA/IOLTA account management, ensuring proper titling, interest processing, and state reporting. </li><li>Maintain accurate records and support customer service teams with escrow-related inquiries. </li><li>Support operational and customer service functions related to IRA and HSA products. </li><li>Partner with internal teams for training, documentation, and system updates. </li><li>Support management of abandoned assets; ensuring procedures are followed. </li><li>Maintain data integrity and accuracy for customer accounts and manage quality assurance of submitted correspondence and documentation. </li><li>Ensure compliance with state and federal regulations and laws such as conducting proactive and regulatory outreach to customers.  </li><li>Conduct due diligence outreach and maintain accurate reporting. </li><li>Collaborate with legal, audit, and external agencies to resolve inquiries and maintain data integrity. </li></ul>Support Activities <ul><li>Provide assistance to Retail and Branch staff with account setup and maintenance. </li><li>Help escalate and resolve basic issues related to deposit products. </li><li>Assist with training sessions and documentation updates under supervision. </li><li>Participate in system testing and updates in collaboration with IT and senior staff. </li></ul>

Qualifications:
<ul><li>High School Diploma or equivalent required; Associate’s Degree in a business-related field preferred. </li><li>0-2 years of banking or relevant operational experience required. </li><li>Strong attention to detail and willingness to learn.  </li><li>Basic problem-solving, and communication skills. </li><li>Proficiency in Microsoft Office and core banking systems. </li><li>Ability to work independently and collaboratively in a fast-paced environment. </li><li>Demonstrates a commitment to accuracy and quality while meeting goals and deadlines </li><li>Ability to deliver outstanding client support </li><li>Ability to maintain a positive attitude when working through challenges </li></ul>

Benefits:
<ul type="disc"><li>Medical</li><li>Dental</li><li>Vision</li><li>401(k) Match</li><li>Profit Sharing</li><li>Paid Time Off</li><li>11 Holidays</li><li>Tuition Reimbursement</li><li>Free Parking throughout Tompkins Community Bank</li><li>Employee Referrals</li></ul>

EEO Statement:
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please <a href="https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf" target="_blank" rel="noopener">click here</a>#communitybank

Pay Range:
USD $18.00 - USD $19.00 /Hr.

Tompkins Financial Corporation

Temporary Deposit Operations Specialist I

Asset Management

Banking Operations

Banking Services

Communication Skills

Community Banking

Customer Support/Service

Data Entry

Data Quality

Detail Oriented

Documentation

Due Diligence

Escrow

Escrow Services

External Audit

Federal Laws and Regulations

High School Diploma

Legal

Maintain Compliance

Microsoft Office

Operational Support

Organizational Skills

Problem Solving Skills

Procedure Implementation

Process Improvement

Product Support

Quality Assurance

Quality Management

Record Keeping

Regulations

Resolve Customer Issues

Retail

Sales Management

State Laws and Regulations

System Test

Systems Maintenance

Time Management

[AW]-iCims

General Responsibilities:* Sales and Service - Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.* Visual Merchandising - Help maintain the sales floor's appearance, set up seasonal promotions and visual displays, and regularly check assigned areas for restocking and organization.* The hiring rate of pay for the successful candidate will be determined considering the following criteria:* Prior relevant work or industry experience* Education level to the extent education is relevant to the position* Unique applicable skills* Academic DisciplineTo learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Explore Retail and Be Part of the Cornell Experience-Where Campus Life Meets Exceptional Customer Service.Join Cornell Retail Services and work in an engaging, customer-focused environment at the heart of campus life. The Cornell Store is hiring part-time/casual team members (19 hours per week orless) to support a variety of roles across our Ithaca Campus and Downtown Ithaca locations, including:* Sales (Ithaca Campus & Downtown Ithaca Location): Assist customers with product selection and provide friendly, efficient in-store service.* Technology (Tech Connect): Support tech sales and basic product troubleshooting.* Textbooks: Provide course material information and assist students, faculty, and staff at the textbook info desk.* Inventory and Order Fulfillment: Prepare and process online orders for customer pickupThe Cornell Store is a central hub of campus life and a recognized leader in collegiate retail innovation. Serving students, faculty, staff, alumni, and visitors, we pride ourselves on exceptional customer service, teamwork, and a supportive workplace culture.We're looking for enthusiastic, reliable individuals who love working as part of a team and are ready to contribute to a fast-paced, dynamic retail environment. If you're motivated, dependable, and enjoy helping others, you'll thrive here.Hourly Rate: $17.00/hourSchedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be requiredAll positions are part-time casual (19 hours per week or less), non-benefits eligible. Posting is for multiple positions across Retail Services with various schedules. Applications will be reviewed on a rolling basis.General Responsibilities:* Sales and Service - Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.* Visual Merchandising - Help maintain the sales floor's appearance, set up seasonal promotions and visual displays, and regularly check assigned areas for restocking and organization.* Point of Sale Support - Operate cash registers, assist customers with check-out, and follow proper cash handling procedures.* Inventory and Order Fulfillment - Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.* Customer Care - Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses.We Value Your Ability To:* Create a positive customer experience by building relationships, sharing product knowledge, and providing thoughtful solutions.* Greet and welcome customers warmly into the department.* Work collaboratively and effectively as part of a team.* Be reliable, punctual, and flexible with your schedule based on business needs.* Communicate professionally with customers and team members.Qualifications:* Pleasant and approachable personality with strong customer service skills.* Comfortable using computers and retail systems.* Excellent oral and written communication skills.* Ability to occasionally climb ladders.* Ability to lift or move up to 50 pounds when needed.* Ability to stand for extended periods.* Previous retail or customer service experience is a plus, but not requiredNo relocation assistance is provided for this position. Visa sponsorship is not available for this positionUniversity Job Title:Temporary Retail AssistantJob Family:Temporary Auxiliary ServicesLevel:No Grade - HourlyPay Rate Type:HourlyPay Range:Refer to Posting LanguageRemote Option Availability:OnsiteCompany:Contact Name:Shawn RuebelContact Email:sr894@cornell.eduJob Titles and Pay Ranges:Non-Union PositionsNoted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:* Prior relevant work or industry experience* Education level to the extent education is relevant to the position* Unique applicable skills* Academic DisciplineTo learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.Union PositionsThe hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.Current Employees:If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.Online Submission Guidelines:Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.Employment Assistance:For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu.Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.Notice to Applicants:Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.EEO Statement:Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.2026-01-07

Cornell University

Temporary Retail Assistant, Cornell Retail Services

Affirmative Action

Collective Bargaining

Customer Experience

Customer Relations

Identify Issues

Lift/Move 50 Pounds

Order/Customer Fulfillment

Presentation/Verbal Skills

Rehabilitation Act

Sales

Sales Support

Shipping/Receiving

Team Player

Technical Sales

Technical Support

Technology Sales

Visual Merchandising

Writing Skills

IRecruitee

An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems.

<h2>About the IT Service Desk Technician Position</h2>We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers.Your goals will be to build value for clients that will help protect the company's character and business.<h2>IT Service Desk Technician Responsibilities</h2><ul><li>Serve as the first point of contact for customers exploring technical assistance over the phone or email</li><li>Complete remote troubleshooting through diagnostic techniques and pertinent questions</li><li>Discover the best solution based on the issue and details provided by customers</li><li>Walk the customer through the problem-solving process</li><li>Direct unsolved issues to the next level of support personnel</li><li>Provide detailed information on IT products or services</li><li>Record events and problems and their resolution in logs</li><li>Follow-up and update customer status and information</li><li>Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>Identify and suggest possible improvements to procedures</li></ul><h2>IT Service Desk Technician Requirements</h2><ul><li><h2>Some experience as a help desk technician or other customer support role</h2></li><li>Tech savvy with working knowledge of office automation products, databases, and remote control</li><li>Good understanding of computer systems, mobile devices, and other tech products</li><li>Ability to diagnose and solve basic technical issues</li><li>Proficiency in English</li><li>Excellent communication skills</li><li>Customer-oriented and cool-tempered</li></ul>

Triple Cities Network Solutions

Help Desk IT Support II

Automation

Computer Systems

Diagnostics Solutions/Software

English Language

Help Desk

Maintenance Services

Mobile Devices

Procedure Development

BreezyHR

FULL_TIME

The ideal candidate will bring over 7 years of expertise in desktop management, IT support, and service delivery, demonstrating technical acumen and exceptional problem-solving abilities in a dynamic, fast-paced environment. Job Locations: Niskayuna, NY Norwich, NY Peebles, OH Cincinnati, OH Newark, DE Mcallen, TX Madisonville, KY Key Responsibilities: Provide break/fix support for desktops, laptops, and peripherals.

About the Role: We are seeking a highly skilled and experienced Desktop Management Specialist to join our Infrastructure Services (IS) team. The ideal candidate will bring over 7 years of expertise in desktop management, IT support, and service delivery, demonstrating technical acumen and exceptional problem-solving abilities in a dynamic, fast-paced environment. Job Locations: Niskayuna, NY Norwich, NY Peebles, OH Cincinnati, OH Newark, DE Mcallen, TX Madisonville, KY Key Responsibilities: Provide break/fix support for desktops, laptops, and peripherals. Re-image devices and reinstall/configure applications as required. Troubleshoot Windows OS, hardware issues, and enterprise applications. Collaborate with third-party vendors to escalate and resolve hardware issues. Document issues and resolutions in IT service management systems (e.g., ServiceNow, Remedy). Install and configure desktops, laptops, mobile devices, peripherals, and associated software. Provide technical support for on-site and remote users, addressing queries and resolving incidents. Manage the ticket queue to ensure timely resolution in compliance with SLAs. Develop and maintain standard operating procedures (SOPs), knowledge base articles, and technical documentation. Coordinate with Level 3 support teams for enhancements, maintenance, and upgrades. Provide IT support for events, meetings, and disaster recovery scenarios. Ensure end-user support for O365, Active Directory, and related networking functionalities. Oversee application support and ensure seamless system upgrades/refreshes, maintaining configuration integrity. Support printer network setups, driver installations, and device repairs through vendor coordination. Required Skills and Experience: 7+ years of experience in Desktop Management within Infrastructure Services (IS). Advanced knowledge of PC hardware, software, operating systems (Windows 10/11, Android OS, macOS), directory services, and network configurations. Proficiency in IT service management tools and familiarity with ITIL processes. Expertise in O365, Active Directory, DNS, Group Policy, and Firewall configurations. Strong troubleshooting capabilities for basic LAN/WAN issues, Wi-Fi configurations, and VOIP phones. Excellent communication and interpersonal skills for managing diverse stakeholders, including users, senior management, and vendors. Proven ability to manage incidents and problems effectively, adhering to established SLAs. Education and Certifications: Relevant technical certifications (e.g., CompTIA A+, Microsoft certifications) are highly desirable. ITIL Foundation certification preferred. Additional Information: This position requires associates to work from the assigned office location five days a week, ensuring immediate response and support for end-user technical needs.

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