Job Description:Serve as the point of contact providing phone and in-person help desk support for the staff and faculty in the Division of Student Life departments, offices, programs and residents living on-campus; ensure communication is handled in the most appropriate manner and/or routed appropriately. Microsoft Exchange, Microsoft Active Directory, MS Intune, SafeConnect Posture Assessment, 802.1x On-boarding, Support Ticketing, Microsoft O365, IP networking, wiki software, Microsoft Powershell Scripting.