TEMPORARY

FEED

UNKNOWN

The Summer Intern assigned to Information Technology will support daily operations and assist with departmental projects, gaining hands-on experience troubleshooting user issues, diagnosing hardware and software problems, and supporting mobile technology across City departments. Provide frontline technical support by assisting users with hardware, software, and system issues; diagnose problems and help implement solutions within scope.

Department: Information Technology Reports To: IT Support SupervisorSummary:The Summer Intern position offers students and early-career professionals the opportunity to gain practical, hands-on experience in municipal government. Interns will assist with assigned projects, support daily operations, and develop professional skills while working under the guidance of City staff.<h2></h2>The Summer Intern assigned to Information Technology will support daily operations and assist with departmental projects, gaining hands-on experience troubleshooting user issues, diagnosing hardware and software problems, and supporting mobile technology across City departments. The intern will work closely with multiple IT support tiers to identify root causes, implement solutions, and support system performance. This role offers practical exposure to help desk support, mobile device management, and real-world IT problem-solving.<h2>Essential Functions:Essential duties and responsibilities may include, but are not limited to, the following:</h2><ul><li style="text-align:justify">Provide frontline technical support by assisting users with hardware, software, and system issues; diagnose problems and help implement solutions within scope.</li><li style="text-align:justify">Support mobile technology operations, including maintenance and troubleshooting of laptops, printers, wireless devices, and in-vehicle systems.</li><li style="text-align:justify">Support daily operational tasks and administrative functions.</li><li style="text-align:justify;vertical-align:baseline">Conduct basic research, data entry, or reporting as needed</li><li style="text-align:justify;vertical-align:baseline">Provide customer service or internal support, as applicable</li><li style="text-align:justify;vertical-align:baseline">Attend meetings, trainings, or site visits as assigned</li><li style="text-align:justify;vertical-align:baseline">Follow all City policies, procedures, and safety guidelines</li><li style="text-align:justify;vertical-align:baseline">Perform other duties as assigned</li></ul>Other Duties: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities may change at any time, with or without notice. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications:Education, Training, and Experience Guidelines: High School Diploma or GED Required. Must be at least 18 years of age. Knowledge, Skills, and Abilities: <ul><li style="text-align:justify">Basic computer skills </li><li style="text-align:justify">Interest in public service or municipal government </li><li style="text-align:justify">Positive attitude</li><li style="text-align:justify">Organizational & prioritization skills</li><li style="text-align:justify">Communication skills</li><li style="text-align:justify">Accountability </li></ul>License and certification requirements:A valid Driver's License is required. Physical demands and working environments:Interns will work up to 40 hours per week. Schedule may vary based on departmental needs and availability. Work is performed in an office, field, or operational setting, depending on assignment. May include sitting, standing, walking, or light physical activity Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards. Internship Duration: Temporary, seasonal position (Summer Internship Program). Start and end dates will be determined by the department and HR. Job Posted by ApplicantPro

City of Odessa

Internship- IT Support

Administrative Skills

Background Investigation

Communication Skills

Computer Skills

Criminal Justice

Customer Service Management

Customer Support/Service

Data Entry

Driver's License

Employee Orientation

Establish Priorities

Federal Bureau of Investigation (FBI)

Government

Help Desk

Identify Issues

Information Technology & Information Systems

Laptop PC

Mobile Devices

Mobile Technology

Operational Support

Operations

Organizational Skills

Printers

Problem Solving Skills

Requirements Validation/Verification

Research Skills

Root Cause Analysis

Software Administration

Technical Operations

Technical Support

Wireless Communications

Talent Acquisition

The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies.

HOUR

<div><div>Job Number: 483Location: MidlandSupervises: NFLSA: Non-ExemptDivision: ADMSalary: $29.82 per hour. Sign on bonus may be available.Shift: M-F 8am - 5pm; may require a flexible work scheduleDriving required: YTravel required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies.This position works independently, under limited supervision, reporting major activities through periodic meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered.Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred.Registration, Certification, Licensure or other Qualifications Required: <ul><li>Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements.</li><li>Required to pass criminal history and background checks as well as pre-employment drug screen.</li><li>Relevant certifications such as Network , CCNA or equivalent experience preferred.</li></ul>ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points.</li><li>Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings.</li><li>Monitor network performance and availability; identify and resolve connectivity issues.</li><li>Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes.</li><li>Troubleshoot network-related incidents and perform root cause analysis.</li><li>Maintain network documentation including diagrams, IP schemes, and configuration records.</li><li>Implement approved security configurations for network devices.</li><li>Maintain firmware updates and patching for network hardware.</li><li>Participate in disaster recovery testing as it relates to network systems.</li><li>Ensure network configurations align with internal security policies and HIPAA requirements.</li><li>Assist with vulnerability remediation related to network devices.</li><li>Monitor firewall logs and investigate suspicious network activity as directed.</li><li>Support incident response efforts involving network infrastructure.</li><li>Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system.</li><li>Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials.</li><li>Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records.</li><li>Meet unit performance measures or targets.</li><li>Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures.</li><li>Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes.</li><li>Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements.</li><li>Adhere to the Code of Conduct and Standards of Behavior policy requirements.</li><li>Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times.</li><li>Communicate regularly with supervisor.</li><li>Open and process mail/email in a timely manner.</li><li>Answer phone, collect phone messages and respond to requests timely and accurately.</li><li>Maintain safe and clean working environment by complying with procedures, rules and regulations.</li><li>Perform all work functions and interactions using a trauma informed approach.</li><li>Display professionalism when representing PermiaCare and the program in the community.</li><li>Maintain compliance with legal requirements and company policies and procedures.</li><li>Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position.</li><li>Complete all training as assigned prior to due date.</li><li>Other duties as assigned.</li></ul>MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties):<ul><li>Fill in for other IT staff as needed.</li><li>Assist with configuration and troubleshooting of VOIP systems integrated into the network.</li><li>Support IP-based surveillance and physical access control systems from a network connectivity standpoint.</li><li>Collaborate with System Administrator regarding Azure and hybrid network connectivity.</li><li>Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users.</li><li>Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary.</li><li>Research technology solutions and products as requested by other IT Staff.</li><li>Provide technical assistance and support to staff, clients and other stakeholders in network-related issues.</li><li>Stay up to date with the latest network technologies.</li><li>Participate in community activities and/or attends community meetings as needed.</li><li>Participate in workgroups and committees as assigned.</li></ul>KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:<ul><li>Strong understanding of TCP/IP networking fundamentals.</li><li>Ability to manage switches, VLAN configuration, and firewall rule management.</li><li>Knowledge of VPN technologies and secure remote access.</li><li>Familiarity with wireless network configuration and troubleshooting.</li><li>Basic knowledge of Windows Server networking services (DNS, DHCP).</li><li>Understanding of network security principles and firewall best practices.</li><li>Familiarity with Azure networking concepts.</li><li>Ability to use network monitoring tools and log analysis.</li><li>Strong troubleshooting methodology and critical thinking skills</li><li>Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related).</li><li>Ability to prioritize incidents based on operational impact.</li><li>Ability to work independently on assigned network tasks.</li><li>Effective communication skills (technical and non-technical).</li><li>Strong documentation skills, to include non-technical correspondence.</li><li>Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc).</li><li>Knowledge of Windows Server administration.</li><li>Ability to solve PC hardware and software problems with minimum support.</li><li>Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training.</li><li>Ability to conduct data research and produce accurate results with minimal supervision.</li><li>Knowledge of HIPAA and ability to protect confidentiality.</li><li>Effective multi-tasking skills.</li><li>Good organizational skills.</li><li>Welcoming, positive behavior.</li><li>Ability to express self clearly and effectively, orally and in writing</li><li>Effective time management skills.</li><li>Exceptional customer service skills, including positive attitude.</li><li>Cultural sensitivity.</li><li>Dependable attendance and punctuality.</li><li>Trauma informed.</li><li>Flexibility and adaptability to different work environments.</li><li>Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).</li><li>Reading and comprehending.</li><li>Reasoning and analyzing.</li><li>Ability to coordinate with various inter-agency personnel.</li><li>Ability to fulfill PMAB and CPR/First Aid requirements</li><li>Ability to work independently</li><li>Good interpersonal skills, including ability to build rapport with individuals including co-workers.</li><li>Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed.</li><li>Ability to acquire and utilize new skills as the job requires.</li><li>Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork.</li><li>Ability to maintain highly confidential information.</li><li>Ability to remain calm in stressful situations.</li><li>Ability to plan and schedule work and implement directives without constant supervision.</li><li>Model professionalism by appropriate dress, language, ethics and work habits.</li><li>Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served.</li></ul>PHYSICAL REQUIREMENTS:Abilities Required:<ul><li>Moderate Lifting, 15-44 lbs</li><li>Moderate Carrying, 15-44 lbs</li><li>Straight Pulling</li><li>Reaching above shoulder</li><li>Simple grasping</li><li>Walking</li><li>Standing</li><li>Sitting</li><li>Climbing stairs</li><li>Operating mechanical equipment</li><li>Operating office equipment</li><li>Operating motor vehicle</li><li>Ability to see</li><li>Identify colors</li><li>Depth perception needed</li><li>Hearing (with aid)</li><li>Ability to write</li><li>Ability to count</li><li>Ability to read</li><li>Ability to tell time</li></ul>Other (specify): driving required. May require some travel after hours and overnight.WORKSITE CONDITIONS:<ul><li>Travel</li><li>Inside</li><li>Working closely with others</li><li>Working alone</li></ul>ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will. #PM22</div></div> Compensation details: 29.82-29.82 Hourly Wage PI59d5c58463d1-25403-39903814

PERMIACARE

IT Network Administrator

Access Control

Analysis Skills

Anti-Virus Software

Auto Insurance

Best Practices

CCNA - Cisco Certified Network Associate

CPR Certification

Calendar Management

Community Programs

Community and Social Services

Computer Firmware

Computer Science

Corporate Policies

Cryptography

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Depth Perception

Desktop Administration

Disaster Recovery

Diversity

Documentation

Emerging Technology

Equipment Maintenance/Repair

Federal Laws and Regulations

Firewall Administration

Firewalls

First Aid

Fixed Assets

Genetics

HIPAA (Health Insurance Portability and Accountability Act)

Hardware Configuration Management

Healthcare

High School Diploma

IP (Internet Protocol)

Incident Response

Information Systems/Technology IS/IT Administration

Information/Data Security (InfoSec)

Insurance

Internet Service Providers

Interpersonal Skills

Liability Insurance

Mail Processing

Maintain Compliance

Medical Record System

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Windows Azure

Microsoft Windows Operating System

Microsoft Windows Server

Microsoft Windows System Administration

Microsoft Word

Multitasking

Network Administration/Management

Network Configuration Management

Network Connectivity

Network Integration

Network Monitoring

Network Performance/Analysis

Network Routers

Network Security

Network Support

Network Switching

Network System Hardware

Network Systems

Office Equipment

PC Hardware

PC Software

Performance Analysis

Performance Metrics

Peripheral Hardware

Procedure Development

Reconciliation

Regulations

Regulatory Compliance

Regulatory Requirements

Remote Access

Safety/Work Safety

Software Patches

State Laws and Regulations

Surveillance

Systems Administration/Management

Systems Maintenance

TCP/IP (Transmission Control Protocol/Internet Protocol)

Team Player

Technical Research

IRecruitee

ADAPTED_NOW

Troubleshoot hardware, software, network connectivity, and peripheral device issues. Experience with MS Office Suite, VPN, remote support tools, and basic networking.

YEAR

Job Title:  Desktop Support TechnicianLocation:  Midland/Odessa, TexasPay Rate Range: $50,000 - $60,000/yearBenefits:  This position is eligible for medical, dental, vision, and 401(k) Are you looking for a growth opportunity for a reputable company with a positive work environment?   Our client is looking for a Desktop Support Technician to join their team. Please contact us today to discuss this opportunity!  Job Responsibilities: <ul><li>Provide front-line desktop support to end users via phone, email, and in-person.</li><li>Troubleshoot hardware, software, network connectivity, and peripheral device issues.</li><li>Install, configure, and maintain operating systems and business applications.</li><li>Support user account setup, permissions, and basic security protocols.</li><li>Document support activities and escalate complex issues as needed.</li><li>Collaborate with IT and other departments to ensure seamless technology operations.</li></ul> Requirements: <ul><li>1+ years experience in desktop support or related IT role.</li><li>Strong knowledge of Windows OS; Mac OS skills a plus.</li><li>Experience with MS Office Suite, VPN, remote support tools, and basic networking.</li><li>Excellent communication skills and customer service attitude.</li><li>Ability to multitask and manage time efficiently under pressure.</li><li>Self-motivated with a desire to learn and grow.</li></ul> Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison’s job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation   Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.   IND 005-009

Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative &amp; HR, Engineering, Executive Search, Finance &amp; Accounting, Healthcare, and IT sectors. Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.

Addison Group

Desktop Support Technician

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Internship- IT Support City of Odessa

IT Network Administrator PERMIACARE

Desktop Support Technician Addison Group

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