TEMPORARY

FEED

UNKNOWN

The Summer Intern assigned to Information Technology will support daily operations and assist with departmental projects, gaining hands-on experience troubleshooting user issues, diagnosing hardware and software problems, and supporting mobile technology across City departments. Provide frontline technical support by assisting users with hardware, software, and system issues; diagnose problems and help implement solutions within scope.

Department: Information Technology Reports To: IT Support SupervisorSummary:The Summer Intern position offers students and early-career professionals the opportunity to gain practical, hands-on experience in municipal government. Interns will assist with assigned projects, support daily operations, and develop professional skills while working under the guidance of City staff.<h2></h2>The Summer Intern assigned to Information Technology will support daily operations and assist with departmental projects, gaining hands-on experience troubleshooting user issues, diagnosing hardware and software problems, and supporting mobile technology across City departments. The intern will work closely with multiple IT support tiers to identify root causes, implement solutions, and support system performance. This role offers practical exposure to help desk support, mobile device management, and real-world IT problem-solving.<h2>Essential Functions:Essential duties and responsibilities may include, but are not limited to, the following:</h2><ul><li style="text-align:justify">Provide frontline technical support by assisting users with hardware, software, and system issues; diagnose problems and help implement solutions within scope.</li><li style="text-align:justify">Support mobile technology operations, including maintenance and troubleshooting of laptops, printers, wireless devices, and in-vehicle systems.</li><li style="text-align:justify">Support daily operational tasks and administrative functions.</li><li style="text-align:justify;vertical-align:baseline">Conduct basic research, data entry, or reporting as needed</li><li style="text-align:justify;vertical-align:baseline">Provide customer service or internal support, as applicable</li><li style="text-align:justify;vertical-align:baseline">Attend meetings, trainings, or site visits as assigned</li><li style="text-align:justify;vertical-align:baseline">Follow all City policies, procedures, and safety guidelines</li><li style="text-align:justify;vertical-align:baseline">Perform other duties as assigned</li></ul>Other Duties: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities may change at any time, with or without notice. Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Minimum Qualifications:Education, Training, and Experience Guidelines: High School Diploma or GED Required. Must be at least 18 years of age. Knowledge, Skills, and Abilities: <ul><li style="text-align:justify">Basic computer skills </li><li style="text-align:justify">Interest in public service or municipal government </li><li style="text-align:justify">Positive attitude</li><li style="text-align:justify">Organizational & prioritization skills</li><li style="text-align:justify">Communication skills</li><li style="text-align:justify">Accountability </li></ul>License and certification requirements:A valid Driver's License is required. Physical demands and working environments:Interns will work up to 40 hours per week. Schedule may vary based on departmental needs and availability. Work is performed in an office, field, or operational setting, depending on assignment. May include sitting, standing, walking, or light physical activity Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards. Internship Duration: Temporary, seasonal position (Summer Internship Program). Start and end dates will be determined by the department and HR. Job Posted by ApplicantPro

City of Odessa

Internship- IT Support

Administrative Skills

Background Investigation

Communication Skills

Computer Skills

Criminal Justice

Customer Service Management

Customer Support/Service

Data Entry

Driver's License

Employee Orientation

Establish Priorities

Federal Bureau of Investigation (FBI)

Government

Help Desk

Identify Issues

Information Technology & Information Systems

Laptop PC

Mobile Devices

Mobile Technology

Operational Support

Operations

Organizational Skills

Printers

Problem Solving Skills

Requirements Validation/Verification

Research Skills

Root Cause Analysis

Software Administration

Technical Operations

Technical Support

Wireless Communications

Talent Acquisition

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Troubleshoot hardware, software, network connectivity, and peripheral device issues. Experience with MS Office Suite, VPN, remote support tools, and basic networking.

YEAR

Job Title:  Desktop Support TechnicianLocation:  Midland/Odessa, TexasPay Rate Range: $50,000 - $60,000/yearBenefits:  This position is eligible for medical, dental, vision, and 401(k) Are you looking for a growth opportunity for a reputable company with a positive work environment?   Our client is looking for a Desktop Support Technician to join their team. Please contact us today to discuss this opportunity!  Job Responsibilities: <ul><li>Provide front-line desktop support to end users via phone, email, and in-person.</li><li>Troubleshoot hardware, software, network connectivity, and peripheral device issues.</li><li>Install, configure, and maintain operating systems and business applications.</li><li>Support user account setup, permissions, and basic security protocols.</li><li>Document support activities and escalate complex issues as needed.</li><li>Collaborate with IT and other departments to ensure seamless technology operations.</li></ul> Requirements: <ul><li>1+ years experience in desktop support or related IT role.</li><li>Strong knowledge of Windows OS; Mac OS skills a plus.</li><li>Experience with MS Office Suite, VPN, remote support tools, and basic networking.</li><li>Excellent communication skills and customer service attitude.</li><li>Ability to multitask and manage time efficiently under pressure.</li><li>Self-motivated with a desire to learn and grow.</li></ul> Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses • Permanent Employment: Many of Addison’s job openings lead to potential permanent employment • Connections: You connect directly with hiring managers from renowned organizations • Options: You are presented multiple employment options near your home • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation   Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.   IND 005-009

Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative &amp; HR, Engineering, Executive Search, Finance &amp; Accounting, Healthcare, and IT sectors. Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.

Addison Group

Desktop Support Technician

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Internship- IT Support City of Odessa

Desktop Support Technician Addison Group

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