Brightview Senior Living, LLCNewCertified Nursing Assistant (CNA) Memory Care Overnight TEMPORARY Brightview Senior Living, LLCCertified Nursing Assistant (CNA) Memory Care Overnight TEMPORARYCrofton, MD$20–$234. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
UNAVAILABLETemporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton) UNAVAILABLETemporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton)Baltimore, MDWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.
System OneNewSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Gables Search GroupNewSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req) Gables Search GroupSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req)Columbia, MD$180,000–$230,000She Recruits is representing a Full-Time Senior ISSE to support enterprise-level cybersecurity architecture and Risk Management Framework (RMF) initiatives. This role provides technical security engineering guidance across complex systems and ensures compliance with government security frameworks.
Gables Search GroupNewSenior Information Systems Security Officer - ( TS/SCI FS Poly Required) Gables Search GroupSenior Information Systems Security Officer - ( TS/SCI FS Poly Required)Columbia, MD$150,000–$200,000This role provides oversight and enforcement of enterprise security policies while guiding ISSO teams across secure environments. Clearance Required: Active TS/SCI with Full Scope Polygraph (Maryland Customer).
TEEMANewBilingual IT Help Desk TEEMABilingual IT Help DeskAshburn, VATroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
Anne Arundel Community CollegeTechnical Support Assistant (Temporary) Anne Arundel Community CollegeTechnical Support Assistant (Temporary)Arnold, MDThe college seeks to recruit and support a broadly diverse team who will contribute to the college''s excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. The Technical Support Assistant works under the direction of a senior staff member(s) and provides on-site basic technical support for Service Desk, Client Services, Asset Management and Audio Visual Services.
Bowman Consulting Group, Ltd.Administrative Assistant - Temporary Bowman Consulting Group, Ltd.Administrative Assistant - TemporaryLeesburg, VirginiaIt is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. Manage conflicting priorities, including organizing workflow and teaming up with colleagues to accomplish tasks and balance workloads.
GallagherAccounting Assistant (Hybrid) - Temporary Position GallagherAccounting Assistant (Hybrid) - Temporary PositionFrederick, MarylandThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. The ideal candidate will play a critical role in ensuring accurate and timely payments to carriers by pulling and verifying documentation.
PVH CorpTemporary Sales Associate - Part-Time PVH CorpTemporary Sales Associate - Part-TimeHanover, MD$15–$17.67 / hourWhat Youll Bring: Friendliness, organization and excellent time-management skills Energy and excitement around our brand goals and values Prior retail experience preferred (but not required) Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds What Youll Get: Flexible schedule including nights, weekends and holiday availability Competitive pay Brand discount - Up to 75% off Training and career development Your daily 10,000 steps! In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Brightview Senior Living, LLCCertified Nursing Assistant (CNA) TEMPORARY Brightview Senior Living, LLCCertified Nursing Assistant (CNA) TEMPORARYCrofton, Maryland$20–$23 / hour4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being. Compensation Disclosure: The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program.
TEEMANewIT Help Desk/Service Desk Specialists (Remote) TEEMAIT Help Desk/Service Desk Specialists (Remote)Ashburn, VARemoteTroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
XometryIT Service Desk Intern XometryIT Service Desk InternNorth Bethesda, MDXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. You will provide first-level technical support to end-users via Slack, Freshdesk, and in-person, gaining hands-on experience in a fast-paced corporate environment.
Omniscius ConsultingNewIT Specialist Omniscius ConsultingIT SpecialistFt. Meade, MDFull timeMinimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments. Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
AAC IncNewSr IT Security/Vulnerability Management Specialist AAC IncSr IT Security/Vulnerability Management SpecialistBethesda, MDDesired Qualifications: ·Experience with scripting and automation (e.g., Python, PowerShell) to automate scanning tasks, reporting, and API integrations; administration and operation of security scanning and vulnerability management platforms such as Nessus. ·Maintain scan schedules, asset groups, scan policies dashboards, and reports tailored to agency infrastructure and communicate risk posture and remediation progress to relevant infrastructure, application, and cloud teams to remediate vulnerabilities.
Spencer's and Spirit HalloweenTemporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton) Spencer's and Spirit HalloweenTemporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton)Baltimore, MarylandWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.
Constellation Energy Generation, LLC.Temporary Material Handler Constellation Energy Generation, LLC.Temporary Material HandlerBaltimore, MarylandNow integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes. As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.
US NavyNewIT Professional US NavyIT ProfessionalRockville, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Chimes International LimitedIT Support Specialist Chimes International LimitedIT Support SpecialistBaltimore, MDFull timeOur vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.
SAP SEIT Architecture Senior Specialist SAP SEIT Architecture Senior SpecialistHerndon, VARequisition ID: 449334\n \nWork Area: Information Technology\n \nExpected Travel: 0 - 10%\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nCareer Level: T3\n \nHiring Manager: Marc Carrano \n \nRecruiter Name: Kathy Thompson\n \nAdditional Locations: \n \nSAP NS2 Application Architect-TS/SCI+poly-onsite-Chantilly, VA\n \nCOMPANY DESCRIPTION\n \nNS2 COMPANY DESCRIPTION \n \nSAP is the global market leader for business software and related services.\u202fSAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary\u202fof SAP.\u202f\u202fAt SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans.\u202f\u202fWe\u202foffer \n \nPlease note that any violation of these guidelines may result in disqualification from the hiring process.\n \nRequisition ID: 449334 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid\n \nRequisition ID: 449334\n \nPosted Date: Mar 13, 2026\n \nWork Area: Information Technology\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nExpected Travel: 0 - 10%\n \nLocation:\n \nHerndon, VA, US, 20171 \n \nJob alert\n \nshare\n \nNearest Major Market: Washington DC \n \nJob Segment: Cloud, Testing, ERP, Developer, Architecture, Technology, Engineering \n\n.
TalentFish LLCSenior IT Technical Specialist TalentFish LLCSenior IT Technical SpecialistRockville, MD$41–$53 / hourThis role supports workstations, servers, network infrastructure, AV technologies, cloud-based systems, and scientific laboratory environments while partnering closely with IT leadership and infrastructure teams to ensure reliable day-to-day operations and exceptional end-user support. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.
IBSS CorporationIT Support Specialist IBSS CorporationIT Support SpecialistSilver Spring, MD$86,000–$93,000 / yearIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Talent Acquisition department at Recruiting@ibsscorp.com. This is primarily an onsite position in Silver Spring, MD; while some telework may be permitted, the majority of tasks require a physical presence to address hardware and provide hands-on user support.
Baltimore Aircoil Company, Inc.Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.
C3ELIT Support Specialist - Senior C3ELIT Support Specialist - SeniorAshburn, VASkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
Sealing Technologies, a Parsons CompanyIT Specialist Sealing Technologies, a Parsons CompanyIT SpecialistColumbia, MD$50,000–$60,000Sealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. In this role, you will support day-to-day IT operations, end-user technology needs, hardware and software troubleshooting, account support, conference room technology, and general infrastructure support across the organization.
Northwest Federal Credit UnionNewIT Service Desk Technician II Northwest Federal Credit UnionIT Service Desk Technician IIHerndon, VirginiaCategorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s). This position manages user accounts and access across multiple systems maintained by the IT Service Desk and serves as the main point of contact between users and IT service providers.
DLH CorporationNewIT Support Specialist DLH CorporationIT Support SpecialistBaltimore, MD$90,000–$96,000 / yearBackup and shut down all IT-related services and remove equipment from MRVs before each MRV moves to the next site; and, Coordinate work with various logistic teams, provide IT and communications support and assistance to field staff, and ensure the site is prepared for network and telecommunications connections . Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more.
ASSYST, Inc.Fleet Management / IT Operational Support ASSYST, Inc.Fleet Management / IT Operational SupportRockville, MDThis role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.
LCG, Inc.IT Quality Assurance Analyst, Senior LCG, Inc.IT Quality Assurance Analyst, SeniorMaryland, MD$80,000–$125,000 / yearSalary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. Participate in SCRUM teams alongside federal staff, contractors, and state IT representatives, contributing to the development of test cases and overall testing strategies.
Telos CorpIT Specialist 2/Network Technician 4-C Telos CorpIT Specialist 2/Network Technician 4-CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
Telos CorpIT Specialist 3/Network Technician 5 - C Telos CorpIT Specialist 3/Network Technician 5 - CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
Muller, Inc.IT Manager Muller, Inc.IT ManagerReston, VAThis position will serve as the primary IT leader for the organization—overseeing daily technology operations, managing vendors and systems, and helping guide the company's IT strategy as we scale. SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.
Navitas Business ConsultingNew26-2280: Help Desk Specialist - Baltimore, MD Navitas Business Consulting26-2280: Help Desk Specialist - Baltimore, MDBaltimore, MDFull timeThis individual will serve as the first point of contact for troubleshooting desktop hardware, software, printer, server, and network-related issues while supporting enterprise systems, infrastructure operations, and Help Desk services. With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.
Navitas Business ConsultingNew26-2279: Help Desk Specialist (Senior) - Baltimore, MD Navitas Business Consulting26-2279: Help Desk Specialist (Senior) - Baltimore, MDBaltimore, MDFull timeWith proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.
Aretec IncHelp Desk Specialist I (Tier I Agent – Internal) Aretec IncHelp Desk Specialist I (Tier I Agent – Internal)Ashburn, VARemoteEscalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.
Aretec IncHelp Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Science Applications International CorpHelp Desk Agent I Science Applications International CorpHelp Desk Agent IVARemoteWindows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
TEEMAHelp Desk Specialist II- Tier 2 Support TEEMAHelp Desk Specialist II- Tier 2 SupportAshburn, VA$61,000–$64,000Responsibilities include diagnosing and resolving hardware, software, remote access, and account-related issues; supporting desktops, laptops, tablets, printers, and peripherals; performing remote software installations; documenting and managing tickets; and escalating issues to specialized teams or vendors when needed. You’ll troubleshoot complex technical issues involving Windows environments, Active Directory, Microsoft 365, Outlook, VPN connectivity, remote access tools, authentication methods, and mobile device management platforms.
EntarianHelp Desk Specialist EntarianHelp Desk SpecialistSilver Spring, Maryland$25–$28 / hourThe NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.
Kaizen Approach, Inc.Help Desk Specialist Kaizen Approach, Inc.Help Desk Specialistlinthicum, MD$55,000–$65,000 / yearKaizen and the customer will provide reasonable accommodations, absent undue hardship, to qualified individuals with disabilities that enable them to perform their job duties as well as employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated. We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ongoing improvements that keep their employees' skills current and their companies protected.
Fusion Advanced Technology, LLCNewTier 2 Help Desk Specialist Fusion Advanced Technology, LLCTier 2 Help Desk SpecialistBaltimore, MDMinimum years of experience criteria 2+ years total relevant experience 1+ year in portal support, application support, desktop support, or user support triage Direct support experience for government systems, Salesforce portals, CCATS-adjacent environments, or Maryland State users preferred. Two or more years of help desk, desktop support, application support, portal support, or user support experience.
Cyquent, IncService Desk Technician Cyquent, IncService Desk TechnicianBaltimore, MDPosition Description : The Help Desk Specialist provides front-line technical support to Client staff by responding to service desk inquiries, resolving hardware and software issues, maintaining workstation readiness, and supporting technology deployments. Key Responsibilities Answer incoming service desk calls, log all requests in the IT Service Desk system (currently IBM Maximo), and follow all procedures when new technologies are introduced.
Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support SpecialistRockville, Maryland$60,000–$64,000 / yearThis role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.
Hire Evolution ConsultingTier 2 Help Desk, REMOTE Hire Evolution ConsultingTier 2 Help Desk, REMOTEAshburn, VARemote$61,000–$64,000We’re currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This is a fully remote opportunity for someone who enjoys solving technical issues, working independently, and supporting users in a high-volume environment.
Hire Evolution ConsultingNewSpanish/English bilingual Tier 2 Help Desk Hire Evolution ConsultingSpanish/English bilingual Tier 2 Help DeskAshburn, VARemote$61,000–$64,000We’re currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment supporting a large national organization. This is a fully remote opportunity for someone who enjoys solving technical issues, working independently, and supporting users in a high-volume environment.
TEEMAHelp Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportAshburn, VA$48,000–$50,000You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.
Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support SpecialistRockville, Maryland$74,000–$79,000 / yearThis role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.
Hire Evolution ConsultingNewTier 2 Technical (ACE) Help Desk Hire Evolution ConsultingTier 2 Technical (ACE) Help DeskAshburn, VA$61,000–$64,000Support a diverse user base of more than 100,000 active users by resolving technical issues, managing user accounts, and ensuring a high-quality customer experience. Provide 24/7/365 Tier II technical support and customer service for a large-scale enterprise portal and account management environment.