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By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Job Summary: The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service.

HOUR

Job Summary:
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store’s membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences.

Essential Job Functions:
<ul><li>Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.</li><li>Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.</li><li>Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.</li><li>Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.</li><li>Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.</li><li>Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary.</li><li>Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.</li><li>Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.</li><li>Process sales transactions accurately and efficiently using point-of-sale systems.</li><li>Participate in store promotions and sales events to support overall business objectives.</li></ul>

Additional Qualifications:
<ul><li>Strong leadership, interpersonal, and conflict-resolution skills.</li><li>Ability to multitask and maintain composure in a fast-paced environment.</li><li>Basic knowledge of retail operations and POS systems.</li><li>Ability to travel between store locations as needed.</li></ul>

Education & Experience:
<ul><li>High school diploma or equivalent; associate degree preferred.</li><li>1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry.</li></ul>

Pay Range:
USD $13.00 - USD $22.00 /Hr.

MINISO USA

Temporary Part-Time Shift Leader

Cash Management

Conflict Resolution

Customer Support/Service

Exceeded Sales Goal

High School Diploma

Interpersonal Skills

Leadership

Loss Prevention

Maintain Compliance

Merchandising

Multitasking

Operational Support

Operations

Performance Metrics

Point of Sale (POS) Systems

Retail

Retail Management

Retail Operations

Revenue Growth

Safety Compliance

Safety Process

Sales

Sales Training

Store Closing

Store Opening

Transaction Processing/Management

Visual Merchandising

Willing to Travel

[AW]-iCims

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY:  Act as the point of contact for customers.  Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately.  Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets. DUTIES and ESSENTIAL JOB FUNCTIONS:  <ul style="margin-top:1px"><li>Unload trucks.</li><li>Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.</li><li>Build merchandise displays.</li><li>Stock merchandise; rotate and face merchandise on shelves.</li><li>Restock recovered merchandise.</li><li>Assist customers by locating merchandise.</li><li>Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.</li><li>Comply with company policies and procedures.</li><li>Greet customers.</li><li>Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.</li><li>Collect payment from customer and make change.</li><li>Assist with ordering merchandise using hand-held scanners, as needed.</li><li>Clean front end of store and help set up sidewalk displays when necessary.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS: <ul><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Effective interpersonal and oral communication skills.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Understanding of safety policies and practices.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to read and follow plan-o-gram and merchandise presentation guidance.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Knowledge of basic cash handling procedures.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Basic mathematical skills.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to perform IBM cash register functions.</li></ul>WORK EXPERIENCE and/or EDUCATION: <ul><li style="color:#000000">High school diploma or equivalent preferred.</li></ul>Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

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