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Assisting and acting as back for the Mgr, Facility Quality Assurance in the following tasks - leading, developing, and coaching other Facility QA Technicians; supporting non-conformance investigations and correctivepreventive actions, leadingsupporting internal quality system audits, supporting external quality system audit reviews, maintaining documents and records, maintaining lab equipment and acting as back up for Facility QA Technicians with daily tasks such as press checks, final inspections and finished goods testing . In conjunction with the Mgr, Facility Quality Assurance, the Lead Facility Quality Assurance Technician is responsible for ensuring all quality programs are in place and being adhered to including product inspection & testing, customer complaint and internal nonconformance investigation and corrective action, raw material evaluations, internal quality system audits, document and records control, product releasedisposition, and lab equipment maintenance.

<h5>Lead Facility Quality Assurance Technician </h5>The Lead Facility Quality Assurance Technician is a specialized and critical position accountable for contributing to HarbisonWalker International's overall business performance by coordinating and leading the daily workflow of tasks executed bytechnicians in the quality lab. In conjunction with the Mgr, Facility Quality Assurance, the Lead Facility Quality Assurance Technician is responsible for ensuring all quality programs are in place and being adhered to including product inspection & testing, customer complaint and internal nonconformance investigation and corrective action, raw material evaluations, internal quality system audits, document and records control, product releasedisposition, and lab equipment maintenance. Essential Job Functions Assisting and acting as back for the Mgr, Facility Quality Assurance in the following tasks - leading, developing, and coaching other Facility QA Technicians; supporting non-conformance investigations and correctivepreventive actions, leadingsupporting internal quality system audits, supporting external quality system audit reviews, maintaining documents and records, maintaining lab equipment and acting as back up for Facility QA Technicians with daily tasks such as press checks, final inspections and finished goods testing Conducting assigned laboratory research to develop new or improved products/processes/methods including documentation and reporting Planning, listing and assisting plant and/or field trials and evaluating product properties or methods including documentation and reporting Maintaining quality control inspection/testing database and assuring all data is entered correctly; reviewing, validating and analyzing daily quality assurance testing results and supporting product disposition as appropriate; preparing reports as required; monitoring trends in data and escalating problem patterns to management Monitoring raw material and finished goods data and making decisions within established guidelines on batch formula adjustments. Ensuring any adjustments are reported/distributed in a timely manner. Utilizing continuous improvement methodology to lead dailyweekly tier meetings in the quality lab, as well as participating in other site tier meetings, conduct process related quality observations (Process Quality Gemba process) and audits, and continuous improvement initiatives in support of the plant quality management system. Scope of Responsibility: The Lead Facility Quality Assurance Technician is a strong team player responsible for the daily oversight of quality lab and lab technicians, product testing. The Lead Facility Quality Assurance Technician is responsible for driving and sustaining safety, quality and improvement programs and fostering an environment of accountability. Decision Making: The Lead Facility Quality Assurance Technician is subject to general work instructions, analyzes and determines action to be taken within standard practice and procedure. Communication: The Lead Facility Quality Assurance Technician determines action to be taken based on best practices, functional precedents and policies. Authority: The Lead Facility Quality Assurance Technician receives general direction, plans own work requesting guidance when situation deviates from objectives. Areas of focus are at the plant level. Education / Skills / Knowledge: · Requires High School diploma or G.E.D equivalent with proven competency in math and sciences required; one (1) to two (2) years minimum of college education or technical training with demonstrated competence in math and science preferred · Requires computer operation skills including, proficiency in Microsoft Office Suite · Requires problem-solving and decision-making skills · Requires excellent organizational skills with accurate and precise attention to detail · Requires strong interpersonal, oral and written communication skills and the ability to work both independently and in a team environment · Strong team player with the ability to teach others (coaching) and communicate effectively with all levels of the site organization · Knowledge of refractory products and processes a plus · Experience with Oracle ERP system a plus Work Experience: · Minimum one (1) to three (3) years previous experience in a flexible manufacturing environment quality inspectiontesting role preferred; experiences in refractories (or similar) manufacturing operation strongly preferred · Prior training and certification in quality related functions such as auditing a plus

HRT Solutions

Lead Quality Assurance Technician

Analysis Skills

Auditing

Best Practices

Coaching

Communication Skills

Computer Operations

Continuous Improvement

Corrective Action

Detail Oriented

Documentation

ERP (Enterprise Resource Planning)

Equipment Maintenance/Repair

External Audit

Field Trials

High School Diploma

Information Technology/Systems Audit

Internal Audit

Interpersonal Skills

Laboratory

Laboratory Equipment

Manufacturing

Manufacturing Operations

Materials Analysis

Materials Testing

Materials Tracking

Mathematics

Microsoft Office

Oracle Applications

Oracle ERP

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Process Quality

Product Support

Product Testing

Quality Assurance

Quality Control

Quality Management

Record Keeping

Reporting Skills

Research Laboratory

Research Skills

Safety/Work Safety

Team Player

Testing

Time Management

Training/Teaching

Writing Skills

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This role is responsible for auditing and reporting analysis of Claims and Entry staff, Commercial Customer Service phone queue calls, Medicare Member Services phone queue calls, System Configuration, and Provider/Fee Configuration. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.

Quality Assurance Specialist I Location: Birmingham, AL Work Schedule: Hybrid schedule with regular onsite presence at the VIVA HEALTH corporate office and some work-from-home opportunities. Must be available to work during the core hours of operation, 8am to 5pm Monday through Friday, and overtime as required. Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare. Benefits <ul><li>Comprehensive Health, Vision, and Dental Coverage </li><li>401(k) Savings Plan with company match and immediate vesting </li><li>Paid Time Off (PTO) </li><li>9 Paid Holidays annually plus a Floating Holiday to use as you choose </li><li>Tuition Assistance </li><li>Flexible Spending Accounts </li><li>Healthcare Reimbursement Account </li><li>Paid Parental Leave </li><li>Community Service Time Off </li><li>Life Insurance and Disability Coverage </li><li>Employee Wellness Program </li><li>Training and Development Programs to develop new skills and reach career goals </li><li>Employee Assistance Program </li></ul>See more about the benefits of working at Viva Health - Job Description The Quality Assurance (QA) Specialist is responsible for the overall development and implementation of quality assurance in an effort to provide customers with superior service. This role is responsible for auditing and reporting analysis of Claims and Entry staff, Commercial Customer Service phone queue calls, Medicare Member Services phone queue calls, System Configuration, and Provider/Fee Configuration. Key Responsibilities<ul><li>Review Claims Entry and Adjudication staff for accuracy based on applicable plan coverage documentation in accordance with departmental policies and procedures, company compliance plans, and all regulatory guidelines. </li><li>Document and distribute error findings to management for review. Provide training and education to Claims Entry and Adjudication staff on claims payment issues to ensure claims are adjudicated in an effective and efficient manner. </li><li>Identify and report benefit configuration issues; communicate with internal departments to resolve problems that affect claim payment. </li><li>Investigate claim submissions for coding inaccuracies, review high dollar remittances for payment and benefit configuration accuracy. Report overall Company cost-savings to management. </li><li>Conduct phone audits of randomly selected and/or focused Medicare Member Services or Commercial Customer Service inbound phone calls. Produce scorecard for each call audited. </li></ul>REQUIRED:<ul><li>High School Diploma or GED </li><li>2 years working with all components of claims processing, Medicare enrollment, and/or customer service </li><li>Knowledge of ICD9, CPT, HCPCS, HCFA, Uniform Billing codes, and Co-ordination of Benefits (COB) </li><li>Proficient in medical terminology </li><li>Demonstrate excellent customer service skills through written and verbal communication </li><li>Ability to prioritize and multitask while maintaining organization and attention to detail </li><li>Ability to work in a team environment, remaining flexible to ideas, routines and schedules, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals </li></ul>PREFERRED:<ul><li>PowerSTEPP (TXEN) experience </li><li>Quality Assurance experience </li><li>Coding experience </li></ul> Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Lead Quality Assurance Technician HRT Solutions

Quality Assurance Specialist I VIVA Health

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