5+ years of experience in software delivery, QA, or test engineering 2+ years of experience in QA leadership or people management Hands-on experience with automated testing frameworks (Playwright, Selenium, Cypress, etc.) Strong understanding of Agile delivery and embedded QA collaboration within scrum teams Ability to introduce structure and rigor without creating bureaucracy Experience using quality metrics as tools for visibility, learning, and accountability Excellent communication and partnership skills across Engineering, Product, and Support A calm, steady leadership style with strong ownership and follow-through. Own QA execution and release readiness • Lead day-to-day QA delivery across multiple product teams, ensuring testing is well planned, visible, and aligned with sprint and release goals • Provide clear quality signals to Engineering and Product partners, supporting informed tradeoffs and predictable delivery • Maintain a strong pulse on testing progress and risk across teams through thoughtful engagement in key Agile ceremonies and targeted check-ins • Ensure effective defect triage, validation, and collaboration on high-priority production or customer-impacting issues.