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Overview: The Electrical and Plumbing Trades Manager leads residential service operations, ensuring safe, high-quality work while developing technicians to deliver excellent customer experiences. Design and deliver sales training focused on educating customers, identifying needs, and presenting repair/replacement options (no direct selling responsibility).

YEAR

Overview:
<p style="margin:0px"/><div><p style="margin:0px">The <strong>Electrical and Plumbing Trades Manager</strong> leads residential service operations, ensuring safe, high-quality work while developing technicians to deliver excellent customer experiences. This role drives revenue growth by coaching technicians on in-home communication, solution presentation, and service-based sales.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Oversee daily residential electrical and plumbing service operations, including scheduling, dispatch, and job completion.</li><li>Lead, coach, and develop technicians to improve performance, customer satisfaction, and retention.</li><li>Ensure all work meets safety standards, codes, and company quality expectations.</li><li>Monitor KPIs (average ticket, conversion rates, callbacks) and drive continuous improvement.</li><li>Conduct ride-alongs and field observations to reinforce service and sales behaviors.</li><li>Design and deliver sales training focused on educating customers, identifying needs, and presenting repair/replacement options (no direct selling responsibility).</li><li>Manage inventory, materials, and vendor relationships.</li><li>Support hiring, onboarding, and ongoing training of field staff.</li></ul><h3><strong>Qualifications</strong></h3><ul><li>5+ years in residential electrical/plumbing service; 2+ years in leadership.</li><li>Strong knowledge of residential systems and service workflows.</li><li>Experience coaching technicians on customer interaction and sales fundamentals.</li><li>Relevant licensing as required by state.</li><li>Strong leadership, communication, and performance management skills.</li></ul></div><p style="margin:0px"> </p>

Posted Min Pay Rate:
USD $100,000.00/Yr.

Posted Max Pay Rate:
USD $130,000.00/Yr.

F.H. Furr

Electrical and Plumbing Trades Manager

Coaching

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Retention/Renewal

Customer Satisfaction

Customer Training

Direct Sales

Electricity

Inventory Management

Leadership

Licensing

Maintenance - Electrical

Maintenance - Plumbing

Materials Management

Needs Assessment

Onboarding

Performance Management

Performance Metrics

Plumbing

Process Improvement

Revenue Growth

Safety Codes

Safety Standards

Safety/Work Safety

Sales

Sales Training

Staff Training

Vendor/Supplier Relations

Website Conversion

[AW]-iCims

While performing the duties of this job, the employee is regularly required to use their hands and fingers to handle, feel or operate objects, tools, or controls, and reach with hands and arms. Hopkins | Lacy, the Mechanical, Electrical, Plumbing (MEP) Division of Branch, is growing and looking for experienced, motivated trade professionals to join our team.

<h5>Skilled Trade Workers (Commercial MEP) </h5><p>Hiring Skilled Trade Workers! Hopkins | Lacy, the Mechanical, Electrical, Plumbing (MEP) Division of Branch, is growing and looking for experienced, motivated trade professionals to join our team. We are hiring all levels of skilled commercial MEP workers who are ready to build, lead, and succeed in a fast-paced commercial construction environment. </p><p>Open Positions We are actively hiring: </p><ul><li>Superintendents </li><li>Foremen </li><li>Plumbers </li><li>Sheet Metal Mechanics </li><li>Electricians </li><li>Service Technicians </li></ul><p>Essential Functions: Depending on your trade and level, responsibilities may include: </p><ul><li>Leading crews and managing jobsite productivity </li><li>Installation, repair, and maintenance of plumbing, HVAC, sheet metal, and electrical systems </li><li>Layout and coordination of commercial MEP systems </li><li>Troubleshooting and diagnosing system issues </li><li>Ensuring work meets quality standards, code requirements, and project schedules </li><li>Coordinating with project managers, subcontractors, and field teams </li><li>Maintaining a safe and organized work environment </li></ul><p>Qualifications: Qualified candidates should have: </p><ul><li>Minimum 2 years of commercial MEP experience for non-supervisory positions </li><li>Strong knowledge of commercial construction practices, tools, and safety procedures </li><li>Ability to read blueprints, schematics, drawings, and specifications </li><li>Strong problem-solving and communication skills </li><li>Dependable work ethic and team-first attitude </li><li>Leadership experience preferred for Foreman and Superintendent roles </li><li>Valid driver's license </li></ul><p>Travel Travel is frequently required to and from job site locations. </p><p>Work Environment While performing duties on this job, the employee is frequently exposed to various indoor/outdoor climate conditions and temperatures. They will also be exposed to frequent fumes, odors, dust, gases, poor ventilation, etc. Noise level exceeding 85 decibels will require hearing protection. Other hazards might include electrical shock, burns, explosives, radiant energy, mechanical hazards, etc. </p><p>Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use their hands and fingers to handle, feel or operate objects, tools, or controls, and reach with hands and arms. They will need to stand (approximately 60%), walk (approximately 30%), and sit (approximately 10%). The employee will also need to be able to climb, balance, stoop, kneel, crouch, crawl, reach, handle, feel, talk, and hear. The employee will need to be able to carry up to 75lbs, lift up to 100lbs, and move up to 200lbs. Specific vision abilities required by this job include close vision, distance vision, midrange vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. </p><p>Position Type/Expected Hours of Work This is a full-time position which typically requires 40 hours per week. </p><p>AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </p>

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Electrical and Plumbing Trades Manager F.H. Furr

Skilled Trade Workers (Commercial MEP) Branch Group

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