Crossroads Health , a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services no matter one’s ability to pay. This position is responsible for scheduling appointments, verifying insurance coverage, maintaining accurate patient records, processing payments, and facilitating communication between patients, providers, and internal departments to ensure positive patient experience.