GYMGUYZ Greater Fort Lauderdale & Pompano BeachCertified Personal Trainer GYMGUYZ Greater Fort Lauderdale & Pompano BeachCertified Personal TrainerFort Lauderdale, FLYour goal will be to inspire, motivate, and empower clients to achieve their fitness objectives through tailored workout plans and a supportive coaching style. As the largest in-home and on-site personal training provider in [LOCATION], we are driven by our core values—Determination, Respect, Integrity, Versatility, and Excellence (D.R.I.V.E.)—which guide everything we do.
GYMGUYZ Greater Fort Lauderdale & Pompano BeachMale Certified Personal Trainer GYMGUYZ Greater Fort Lauderdale & Pompano BeachMale Certified Personal TrainerFort Lauderdale, FLEmbraces using mobile and web apps (like Mindbody & Trainerize) to manage sessions, client notes, and communication . You’ll gain the stability of a brand that delivers clients directly to you — plus the independence of training without walls.
Carnival Global BrandAudio Trainer, Entertainment Technical Carnival Global BrandAudio Trainer, Entertainment TechnicalDavie, FLTraining Delivery & Technical Support: Deliver hands-on and classroom-based technical audio training for shipboard entertainment technicians and related team members. Problem solving: The role requires practical troubleshooting and problem-solving skills to address technical and operational audio challenges in training and live entertainment environments.
ProtectAllNewRegional Sales Trainer - Miami ProtectAllRegional Sales Trainer - MiamiMiami, FLFull timeThis role partners closely with sales associates, cashiers, department managers, store managers, and General Managers to improve attachment rates, increase customer value, and ensure consistent execution of protection plan sales strategies. The Regional Sales Trainer is responsible for driving protection plan performance across approximately four Retail locations by delivering impactful sales training, coaching, and performance development initiatives.
Intermex Wire Transfer, LLCCorporate Sales Trainer Intermex Wire Transfer, LLCCorporate Sales TrainerMiami, FLDesign and implement sales training programs for the Sales team including, but not limited to, onboarding for new outside sales team members, and inside sales team members reinforcing sales strategy and methodology, conveying best practices, improving knowledge repositories, and refining sales engagements through coaching and feedback to sales leaders. Deliver training content using a variety of media and methods, including, but not limited to, in-person lectures and discussion, behavioral learning and simulations (role-playing), documented instruction, and various e-learning or distance-based options.
Guardian Dentistry PartnersNewImplementation Success Trainer Guardian Dentistry PartnersImplementation Success TrainerMiami, FloridaFrom our Guardian Support Team (GST), we provide the operational, financial, and people support that allows our doctors and teams to focus on what matters most — caring for their patients and the communities they serve. The Implementation Success Trainer supports practices following system go-live to ensure successful adoption, stabilization, and effective use of our practice management system.
UFC GymPersonal Trainer UFC GymPersonal TrainerPembroke Pines, FLThe Personal Trainer is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
Sorenson Communications LLCField Installer/Trainer Sorenson Communications LLCField Installer/TrainerMiami, FL$12.35–$20.62 / hourWe strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Extensive experience in installing Sorenson VRS equipment, providing customer service and be expert in all types of videophone and network installations including T1, DSL and High-Speed Cable Internet.
KidStrong PlantationCoach/ Personal Trainer/ PE Teacher/ Fitness Instructor KidStrong PlantationCoach/ Personal Trainer/ PE Teacher/ Fitness InstructorPlantation, FL$20–$22 / hourWe’re hiring coaches, personal trainers, physical education teachers, athletic trainers, fitness professionals, or anyone who loves working with kids and getting them to move, learn, and grow! KidStrong Plantation is seeking enthusiastic and experienced coaches with a background in athletics, coaching, or pediatric Coach – Be a Superhero in a Kid’s Eyes!
AD MortgageMortgage Sales Trainer AD MortgageMortgage Sales TrainerFort LauderdaleThis role focuses on ensuring that sales representatives are equipped with the necessary product knowledge, sales techniques, regulatory compliance, and customer service skills to drive sales performance and deliver exceptional client experiences. The Mortgage Sales Trainer is responsible for designing, delivering, and continuously improving training programs that enhance the skills and knowledge of the mortgage sales team.
Carnival Corp LtdAudio Trainer, Entertainment Technical Carnival Corp LtdAudio Trainer, Entertainment TechnicalDavie, FLEssential Functions: Training Delivery & Technical Support: Deliver hands-on and classroom-based technical audio training for shipboard entertainment technicians and related team members. Problem solving: The role requires practical troubleshooting and problem-solving skills to address technical and operational audio challenges in training and live entertainment environments.
Macy's IncStarbucks Barista Trainer, Aventura - Full Time Macy's IncStarbucks Barista Trainer, Aventura - Full TimeAventura, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade.
Swissport International AGMIA Station Trainer - Fueling Swissport International AGMIA Station Trainer - FuelingMiami, Florida$27–$32 / hour
Swissport International AGStation Trainer - Fueling Swissport International AGStation Trainer - FuelingMiami, FL$27–$32 / hourHigh School Diploma or equivalent additional experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships with multiple stakeholders and effectively balance multiple competing priorities. The Fueling - Classroom & OJT Trainer will be responsible for delivering classroom and on-the-job training (OJT), airline specific training, sign-offs and evaluating performance of employees at station within their designated area of expertise.
DavieFull-Time Personal Trainer / Fitness Instructor DavieFull-Time Personal Trainer / Fitness InstructorDavie, FloridaThe Exercise Coach® is dedicated to helping women and men of all ages achieve their health and fitness goals through customized physical conditioning programs and the use of our proprietary technology. The Exercise Coach – Davie is looking for a full-time Personal Trainer / Fitness Instructor to provide one-on-one and small group exercise sessions.
FLORIDA NATIONAL COLLEGE INCAssistant Athletic Trainer FLORIDA NATIONAL COLLEGE INCAssistant Athletic TrainerHialeah, FLCompliance Adherence: Ensure strict compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), and all other applicable federal, state, and local laws, rules, and regulations. This includes prevention of athletic injuries; recognition and evaluation of injuries; management, treatment, and disposition of athletic injuries; rehabilitation of athletic injuries; organization and administration; and education and counseling of athletes, as outlined by the National Trainers Association (NATA).
9Round Franchising LLCKickboxing Group Fitness Trainer 9Round Franchising LLCKickboxing Group Fitness TrainerWeston, FL$15–$35 / hourFounded in 2008 by husband and wife Shannon and Heather Hudson in Greenville, South Carolina, the circuit training format provides a killer workout in just 30 minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they dont have to schedule their lives around.
9Round Franchising LLCFitness Trainer - Sales & Training 9Round Franchising LLCFitness Trainer - Sales & TrainingCoral Gables, FLTraining involves explaining and demonstrating exercises in a manner that provides the best workout each and every time while motivating the members to reach their goals. We are seeking enthusiastic trainers with outgoing and energetic personalities to carry out our mission statement… 9Round Mission StatementWe at 9Round are on a mission.
TeachMe.ToPersonal Trainer (Private) in Miami | TeachMe.To TeachMe.ToPersonal Trainer (Private) in Miami | TeachMe.ToMiami, FloridaWhether you're a seasoned NASM/ACE/NSCA-certified trainer or an experienced fitness coach new to the teacher profession, our flexible model allows you to set your own schedule, define your rates, and work with enthusiastic clients ready to improve their strength, conditioning, and overall fitness. Customized training Programs: Deliver personalized training that meets each client's unique goals — strength, fat loss, mobility, conditioning, or general fitness.
CR HoldingsHead Personal Trainer - Crunch Fitness CR HoldingsHead Personal Trainer - Crunch FitnessMiami Gardens, FloridaThis role partners closely with club leadership to enhance the member experience, coach accountability, and training results in addition to maintaining personal clients and production. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.
Chick-fil-ANewChick-fil-A Trainer Chick-fil-AChick-fil-A TrainerMiami, Florida$22–$25What You’ll Do Provide friendly, attentive service to guests Work as part of a fast-paced, team-oriented environment Learn valuable skills in customer service, communication, and leadership Help create a welcoming and positive experience for our community What We Offer Flexible scheduling A positive, people-first culture Opportunities for growth and advancement Training and development that extends beyond the job Who We’re Looking For Positive, reliable, and team-oriented individuals Strong work ethic and willingness to learn A passion for serving others Whether you’re looking for your first job, a part-time role, or a long-term career opportunity, Chick-fil-A is a great place to grow. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.
Crunch Fitness CorporatePersonal Trainer Crunch Fitness CorporatePersonal TrainerMiami Beach, FLAs a Personal Trainer at Crunch, you will be responsible for delivering personalized fitness programs, fostering a motivating environment, and supporting members in achieving their health and fitness goals. NCCA Accredited primary Personal Trainer Certification (newly hired Personal Trainers may have 60 days from the date of hire to complete and provide).
Rumble Boxing Coral GablesRumble Boxing - Coral Gables Trainer Rumble Boxing Coral GablesRumble Boxing - Coral Gables TrainerCoral Gables, FLPart timeRESPONSIBILITIES INCLUDE: Delivering the Rumble experience by executing pre-programmed and pre-designed Rumble Boxing workouts including combinations on the bag and strength circuits on the floor side. Rumble trainers must be proficient in delivering a multi-dimensional workout, while maintaining their attention on both the boxing and strength training areas concurrently.
Stretchlab Miami MidtownPersonal trainers, Assisted StretchTherapist Stretchlab Miami MidtownPersonal trainers, Assisted StretchTherapistMiami, FL$14–$24 / hourStretchLab Miami Midtown seeks personal trainers, massage therapists, and yoga/Pilates instructors passionate about making people feel better. With Co-Founders coming from the Personal Training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’.
CITY ZERO LLCPersonal Trainer CITY ZERO LLCPersonal TrainerMiami, FLAs a Personal Trainer, you will perform fitness assessments, develop training plans, and provide education on how to use gym equipment safely. Create individualized workout plans and training routines and revise them periodically.
Tower Mobility LLCHuman Resources Trainer Tower Mobility LLCHuman Resources TrainerMiami, FLFull timeThis position is responsible for ensuring candidates are fully prepared for their first day, accurately completing all required documentation, and successfully onboarding new hires into company systems. The Human Resources Trainer plays a vital role in delivering a smooth, compliant, and engaging onboarding experience for all new employees.
CR HoldingsPersonal Trainer - Crunch Fitness CR HoldingsPersonal Trainer - Crunch FitnessHomestead, FloridaWith a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. In this dual role, you’ll be responsible for delivering expert training sessions and proactively growing your book of business through sales, outreach, and retention strategies.
OMNI Orthopedic and Spine Center IncCognitive Rehab Trainer: Miami/Plantation OMNI Orthopedic and Spine Center IncCognitive Rehab Trainer: Miami/PlantationMiami, FL$20–$25 / hourOur unique Cognitive Circuit Training® program incorporates multi-sensory cognitive (mental) training with physical elements of movement and balance activities to improve overall brain performance. Neurocity TBI (NCTBI) is a brain-enhancing, repairing, and performance facility, giving your brain the tools to improve academics, athletics, and anti-aging properties.
Baker Concrete Construction IncBilingual Construction Trainer Baker Concrete Construction IncBilingual Construction TrainerFt. Lauderdale, FLThe Bilingual Construction Trainer, under the guidance of the Corporate Head of Training, is responsible for design, development, delivery, and measurement of applicable training programs that improve co-worker performance and develop their skills for both current and future duties. The Bilingual Construction Trainer will perform the following duties in a safe, productive, and effective manner: Works directly with leaders and SMEs to define skill or knowledge gaps through one-on-one interviewing.
The Exercise CoachPersonal Trainer and Assisted Stretch Coach The Exercise CoachPersonal Trainer and Assisted Stretch CoachWeston, FL$17.50–$20 / hourPersonal Training and CPR/AED certifications are preferred, though motivated candidates willing to obtain certifications and grow within the role are welcome to apply. • Strong Communication Skills: Comfortable educating, motivating, and building relationships with clients from all backgrounds.
Lift RF Florida, LLCPersonal Trainer Lift RF Florida, LLCPersonal TrainerLauderhill, FLAs a Personal Trainer you will help members achieve real results while driving PT revenue and contributing to the overall energy and culture of the club. Track sessions manage scheduling and follow up with clients regularly.
Lift RF Florida, LLCCertified Personal Trainer Lift RF Florida, LLCCertified Personal TrainerLauderhill, FLAs a Personal Trainer you will help members achieve real results while driving PT revenue and contributing to the overall energy and culture of the club. Track sessions manage scheduling and follow up with clients regularly.
VITAS Healthcare CorpCCC Clinical Trainer VITAS Healthcare CorpCCC Clinical TrainerMiramar, FLMonitor new agent calls and data processing during the new hire period, pre and post formal training and education, to ensure on-going call handling improvement, the integrity of the data collection, and superior customer service is being delivered. The VITAS Healthcare CCC Clinical Trainer is responsible for facilitating and supporting the training, education and on-going development of PCCs, LPNs, RNs within their initial 90 days of employment and beyond.
Progress ResidentialWorkforce Development Trainer Progress ResidentialWorkforce Development TrainerMiami, FLEssential Functions: Supports Talent Development initiatives in partnership with the Workforce Development Managers and Learning Program Managers to: Create specific training content aligned with training best practices. As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members.
Chadwell SupplyNewMaintenance Trainer (Bilingual) Chadwell SupplyMaintenance Trainer (Bilingual)Miami, FLFull timeThe Maintenance Trainer will be responsible for teaching both internal and external customers about the Multi-Family industry, specific facets of the Maintenance area of property management and certifications. The trainer will need industry certifications as a trainer and product expertise in HVAC, electrical, plumbing and other facets of property management maintenance.
Mount Sinai Medical Center of FloridaIT Clinical Systems Trainer Mount Sinai Medical Center of FloridaIT Clinical Systems TrainerMiami Beach, FloridaService Delivery – Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more.
Veterinary Emergency GroupEmergency Veterinary Nursing Trainer - Fort Lauderdale, FL Veterinary Emergency GroupEmergency Veterinary Nursing Trainer - Fort Lauderdale, FLFort Lauderdale, FLClinical student loan repayment so you don't need to worry about your student debt • Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families • Flexible work schedules to support your life outside of work • Generous employee referral program, so our awesome people can bring in more awesome people. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
Arch Amenities GroupPersonal Trainer Arch Amenities GroupPersonal Trainerbal harbour, FLPersonal Trainers work individually with clients helping them devise custom exercise plans to help them achieve their physical fitness goals. Helps ensure facility is only accessed by actual members andor guests and that it is safe and secure at all times.
Trinity HealthAthletic Trainer - Ft. Lauderdale Orthopedics Trinity HealthAthletic Trainer - Ft. Lauderdale OrthopedicsFt. Lauderdale, FLPerformance of an appropriate physical examination on each patient seen, including; range of motion testing, strength testing, sensation testing, palpation, functional testing, ligamentous testing, and special tests as needed. Duties include: Performance of a thorough medical history on each patient, including; a thorough history of the injury or condition, primary complaint, pain level assessment, past medical history, review of medications and allergies, and how quality of life is affected.
Veterinary Emergency GroupEmergency Veterinary Nursing Trainer - Pembroke Pines, FL Veterinary Emergency GroupEmergency Veterinary Nursing Trainer - Pembroke Pines, FLPembroke Pines, FLThis means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
Alphabe InsightNewCustomer Service Trainer Alphabe InsightCustomer Service TrainerMiami, FLThe ideal candidate will play a key role in onboarding new team members, improving communication skills, and ensuring employees have the knowledge and confidence to provide outstanding customer support. Beloform Craft is seeking a Customer Service Trainer to develop, deliver, and enhance training programs that prepare customer service representatives for success.
Equinox Holdings IncPersonal Trainer, South Beach Equinox Holdings IncPersonal Trainer, South BeachSouth Beach, FLBuild and maintain an active client base • Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems • Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions • Maintain knowledge of all club services, programs, and products • Service and Hospitality • Execute fitness assessments, guided workouts, and other complimentary services for members • Interact with members to enhance their workouts and overall club experience • Create and coach personalized programs for both in-person and virtual clients • Maintain an organized and safe fitness floor during shifts and sessions. • Current Personal Training certification or willingness to obtain one through certification reimbursement program • Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) • Current CPR/AED certification • Certification opportunities available for non-certified applicants • Possess passion, ambition, drive, and knowledge regarding fitness • Ability to work in-person during weekdays/weekends • Strong verbal and written communication skills • Effective time management and organizational skills • Basic computer and technology skills • Energetic, friendly, punctual, and respectful.
Nicklaus Children's HospitalLicensed Athletic Trainer (Full Time, Flex) Sign-On Bonus! Nicklaus Children's HospitalLicensed Athletic Trainer (Full Time, Flex) Sign-On Bonus!Miami, FLDelivers clinically competent, appropriate & effective service to patient's specific needs through on-field assessment and care & prevention of injuries (by taping, bracing, & preventive exercises). Plays an essential role within the sports health program by assisting the physicians in orthopaedic clinics, providing game/event coverage, and ensuring injury prevention.
Equinox Holdings IncPersonal Trainer - Brickell Equinox Holdings IncPersonal Trainer - BrickellMiami, FLBuild and maintain an active client base • Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems • Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions • Maintain knowledge of all club services, programs, and products • Service and Hospitality • Execute fitness assessments, guided workouts, and other complimentary services for members • Interact with members to enhance their workouts and overall club experience • Create and coach personalized programs for both in-person and virtual clients • Maintain an organized and safe fitness floor during shifts and sessions. • Current Personal Training certification or willingness to obtain one through certification reimbursement program • Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) • Current CPR/AED certification • Certification opportunities available for non-certified applicants • Possess passion, ambition, drive, and knowledge regarding fitness • Ability to work in-person during weekdays/weekends • Strong verbal and written communication skills • Effective time management and organizational skills • Basic computer and technology skills • Energetic, friendly, punctual, and respectful.
Nicklaus Children's HospitalLicensed Athletic Trainer (Per Diem, Flex) Nicklaus Children's HospitalLicensed Athletic Trainer (Per Diem, Flex)Miami, FLDelivers clinically competent, appropriate & effective service to patient's specific needs through on-field assessment and care & prevention of injuries (by taping, bracing, & preventive exercises). Plays an essential role within the sports health program by assisting the physicians in orthopaedic clinics, providing game/event coverage, and ensuring injury prevention.
Nicklaus Children's HospitalLicensed Athletic Trainer (Full Time, Days) Sign-On Bonus! Nicklaus Children's HospitalLicensed Athletic Trainer (Full Time, Days) Sign-On Bonus!Miami, FLDelivers clinically competent, appropriate & effective service to patient's specific needs through on-field assessment and care & prevention of injuries (by taping, bracing, & preventive exercises). Plays an essential role within the sports health program by assisting the physicians in orthopaedic clinics, providing game/event coverage, and ensuring injury prevention.
Nicklaus Children's HospitalLicensed Athletic Trainer (Per Diem, Days) Nicklaus Children's HospitalLicensed Athletic Trainer (Per Diem, Days)Miami, FLDelivers clinically competent, appropriate & effective service to patient's specific needs through on-field assessment and care & prevention of injuries (by taping, bracing, & preventive exercises). Plays an essential role within the sports health program by assisting the physicians in orthopaedic clinics, providing game/event coverage, and ensuring injury prevention.
Equinox Holdings IncPersonal Trainer - Coral Gables Equinox Holdings IncPersonal Trainer - Coral GablesCoral Gables, FLBuild and maintain an active client base • Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems • Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions • Maintain knowledge of all club services, programs, and products • Service and hospitality • Execute fitness assessments, guided workouts, and other complimentary services for members • Interact with members to enhance their workouts and overall club experience • Create and coach personalized programs for both in-person and virtual clients • Maintain an organized and safe fitness floor during shifts and sessions. • Current Personal Training certification or willingness to obtain one through certification reimbursement program • Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) • Current CPR/AED certification • Certification opportunities available for non-certified applicants • Possess passion, ambition, drive, and knowledge regarding fitness • Ability to work in-person during weekdays/weekends • Strong verbal and written communication skills • Effective time management and organizational skills • Basic computer and technology skills • Energetic, friendly, punctual, and respectful.
Equinox Holdings IncPersonal Trainer, Aventura Equinox Holdings IncPersonal Trainer, AventuraAventura, FLQualifications: • Current Personal Training certification or willingness to obtain one through certification reimbursement program • Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) • Current CPR/AED certification • Certification opportunities available for non-certified applicants • Possess passion, ambition, drive, and knowledge regarding fitness • Ability to work in-person during weekdays/weekends • Strong verbal and written communication skills • Effective time management and organizational skills • Basic computer and technology skills • Energetic, friendly, punctual, and respectful. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE: • Business Management • Build and maintain an active client base • Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems • Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions • Maintain knowledge of all club services, programs, and products.