Work directly with customers to evaluate training needs and determine methods for accomplishing goals Teamwork, Collaboration, Professionalism, and Leadership: Facilitate meetings with end-users/business owners and provide updates to team as appropriate. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.