Area Personal Training Director CrunchArea Personal Training DirectorSchererville, INCustomer Service Orientation: Listens & responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction; measures customer satisfaction effectively; commits to exceeding customer expectations. Your responsibilities include leading the Personal Training team and partnering with the gym General Manager, Regional Group Fitness Director and Regional Director of Operations to drive growth for the personal training department and increase overall revenue of the business.
Training Specialist PanduitTraining SpecialistTinley Park, IllinoisSystems: Experience using Microsoft 365 (Word, PowerPoint, Excel, SharePoint, Teams), screen capture/recording tools (Snagit, Camtasia, or equivalent), learning development, and production technologies. Weekly responsibilities include supporting training delivery preparation, participating in workstream meetings, and refining materials based on evolving needs.
Area Personal Training Director Crunch FitnessArea Personal Training DirectorSchererville, IndianaPersonal Trainer Performance and Expense Management • Partner directly with the GM to ensure that the membership team is booking CrunchONE Kickoffs effectively and that all MSRs are building value in the service at a high level • Ensure that there is consistent inspection, coaching and accountability of all trainers performing Kickoffs to ensure conversion success • Ensure that PT Labor expenses never exceed budget (without prior written approval from the VP of PT) by managing schedules and ensuring a high ROI on trainer non-session activities. Customer Service Orientation: Listens & responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction; measures customer satisfaction effectively; commits to exceeding customer expectations.