FULL_TIME

FEED

YEAR

Assessment Delivery: Facilitate personality assessments using the Big 5 framework for both individuals and teams, ensuring accurate interpretation and feedback. UKG Learning Requests: Upload departmental content to UKG Pro Learning as requested and supply participation reports to department leaders.

Job Summary The Learning & Development (L&D) Specialist provides critical support across Human Resources functions, with 75% of responsibilities dedicated to learning and development initiatives and 25% to HR generalist support. This dual role ensures the seamless delivery of internal training programs, onboarding experiences, compliance education, and employee development initiatives. Additionally, the L&D Specialist supports core HR communications, wellness programming, and internal systems administration. Ideal candidates are organized, detail-oriented, and proactive, with strong communication skills and a passion for employee growth and development. Key Responsibilities <ul><li>Orientation Facilitation: Oversee and deliver new hire orientation sessions, including preparation of materials, facilitation, and distribution of weekly summaries. Maintain an NPS of 50+ through high-quality delivery and feedback monitoring. </li></ul><ul><li>Training Administration: Serve as the administrator for internal training programs—set up sessions, manage invitations, track attendance, follow up with missing participants, and document completions. </li></ul><ul><li>Content Evaluation: Conduct Level 3 evaluations for all internal trainings; input and maintain results in the L&D master data tracker. </li></ul><ul><li>Compliance Training: Manage state and federal compliance training schedules, track completion, generate reports, and maintain a minimum 98% completion rate across the organization. </li></ul><ul><li>Assessment Delivery: Facilitate personality assessments using the Big 5 framework for both individuals and teams, ensuring accurate interpretation and feedback. </li></ul><ul><li>Learning Systems Management: Maintain and update L&D content within SharePoint and UKG Pro Learning platforms. Assign and manage new leader training content. </li></ul><ul><li>Individual Contributor Training: Deliver or support additional learning sessions as assigned, including coaching and developmental follow-ups. </li></ul><ul><li>Reporting & Metrics: Support data collection, analysis, and evaluation for all L&D programs, contributing to continuous improvement of training effectiveness. </li></ul><ul><li>Leadership Resources: Maintain the Leadership SharePoint page with relevant tools, articles, and content, updating regularly. </li></ul><ul><li>UKG Learning Requests: Upload departmental content to UKG Pro Learning as requested and supply participation reports to department leaders. </li></ul><ul><li>HR Phone Support: Partner with the HR team to ensure 100% of incoming HR phone calls are answered within three rings, minimizing voicemail use.  Education and Ideal Experience </li><li>Associate’s degree in Human Resources, Education, or related field preferred </li><li>2–3 years of experience in L&D, human resources, training coordination, or related field </li><li>Experience using learning management systems (e.g., UKG Pro Learning) and Microsoft Office Suite </li><li>Proven ability to deliver engaging presentations and manage detailed administrative processes </li><li>Strong communication and organizational skills </li><li>Ability to work independently and collaboratively, maintaining a high level of confidentiality </li></ul>Powered by JazzHR

Hirschbach Motor Lines

Learning and Development Specialist

Coaching

Communication Skills

Continuous Improvement

D Programming Language

Data Analysis

Data Collection

Detail Oriented

Employee Orientation

Human Resources

Leadership

Learning Management System (LMS)

Metrics

Microsoft Office

Microsoft SharePoint

Onboarding

Organizational Skills

Presentation/Verbal Skills

Process Management

Reporting Skills

Staff Development

Systems Administration/Management

Telephone Skills

Training Program

Training/Teaching Materials

Voice Mail

partner JazzHR

OTHER

UNKNOWN

When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

Overview:
We’re the Industry Leader Because of Leaders Like You. When you’re an Orkin Branch Manager, you’re the leader cultivating a team to deliver top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Branch Manager position is for those who thrive on the challenge of growing a high-performance business and team. Your competitive drive enables you to meet and exceed financial performance goals, and your desire to build a team helps you cultivate an exceptional work environment. You can take pride when your entrepreneurial skills lead to business growth while being supported by the industry leader. And you can earn your way to an annual rewards trip honoring top performers. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.   With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.   Ready to start a career with staying power? Apply now!  

Responsibilities:
As a Branch Manager, you’ll be a leader in a high-performance culture. Extensive training will prepare you to apply business acumen to revenue growth through achieving the highest customer satisfaction.Equally important is cultivating an employee culture that motivates performance, supports personal growth and inspires exceptional service. In addition to playing a key role in business success and professional development, Branch Managers also contribute to community service that improves the places where we live and work. You will…<ul><li>Assume leadership of an entire operation upon completion of training</li><li>Demonstrate your proven track record of leadership development of others, to include field evaluations, addressing coaching opportunities and training</li><li>Exemplify a service mindset to deliver customer retention results</li><li>Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement</li><li>Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results </li><li>Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins</li><li>Recognize and developing talent, during recruitment, selection and training across sales, service and customer service staff, including management</li><li>Be willing to relocate to an open location within the region after 6-9 months of required training </li></ul> What type of benefits will you receive? <ul><li>Competitive earnings and a company vehicle with gas card</li><li>Estimated first year earnings range from $80,000 to $100,000 with base plus bonus structure </li><li>Company provided iPhone and iPad with sales software</li><li>Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance</li><li>401(k) plan with company match, employee stock purchase plan</li><li>Paid vacation, holidays, and sick leave</li><li>Employee discounts, tuition reimbursement, dependent scholarship awards</li><li>Industry leading, quality, comprehensive training program</li></ul> Why should you choose Orkin? <ul><li>Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers</li><li>The Pest Management Industry is growing – and is a recession resistant line of business</li><li>You have a service-oriented mindset that leads you to build loyalty and trust with clients</li><li>You hold yourself responsible to commitments</li><li>You value being part of a team</li><li>You want to join a company that supports the community</li><li><a href="http://www.orkin.com" rel="noopener nofollow noreferrer" target="_blank">Orkin</a> is financially stable and growing as the largest subsidiary of <a href="http://www.rollins.com/" rel="noopener nofollow noreferrer" target="_blank">Rollins, Inc.</a> (NYSE: ROL), headquartered in Atlanta, GA</li></ul>Are you ready to join the Best in Pests?

Qualifications:
What do you need to be successful?<ul><li>Sales experience preferred</li><li>High School Diploma or equivalent required</li><li>Valid driver’s license required with a good driving record</li><li>Ability to pass a drug screen and background check is required</li><li>Ability to obtain the appropriate pesticide license/certification if required (company paid)</li><li>Ability to work in the field independently and interact with our great clients</li></ul> What will my work environment be like?  Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:<ul><li>Safely use a ladder within the manufacturer's weight capacity</li><li>Lift and carry up to 50 lbs.</li><li>Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl</li><li>Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator</li><li>Willing to work in different types of weather conditions</li></ul> Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Orkin

Residential Branch Manager-Training Provided

Apple iPad

Apple iPhone

Business Growth

Business Services

Business Skills

Community Support

Community and Social Services

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Driver's License

Entrepreneurship

Exceeded Sales Goal

International Business

Investment Strategy

Lift/Move 50 Pounds

Loyalty Programs

OSHA

Oil and Gas

People Management

Pest Control

Profit & Loss Management

Profit & Loss Statements

Revenue Growth

Sales

Sales Software

Sales Training

Staff Motivation

Stock Purchase Plans

Talent Management

Team Building

Team Lead/Manager

[AW]-iCims

DISTINGUISHING FEATURES OF THE CLASS: Work in this class includes highly responsible professional and managerial duties handling matters relating to community development programs, federal grants, and community partnerships. Working closely with the Department Director, this position develops and maintains relationships with community partners and works collaboratively to plan, organize and direct affordable housing initiatives.

Salary: $91,062.40 - $119,038.40 Annually Location : Historic Federal Building, City of Dubuque, IA Job Type: Full-time Job Number: 196361001-FT-052026 Department: Housing and Community Development Opening Date: 05/12/2026 Closing Date: 5/24/2026 11:59 PM Central FLSA: Exempt Bargaining Unit: GE Position Summary GENERAL SUMMARY: This position is responsible for the management and supervision of the Housing and Community Development Department's community development and grants division. Working closely with the Department Director, this position develops and maintains relationships with community partners and works collaboratively to plan, organize and direct affordable housing initiatives. This position manages the City's Community Development Block Grant program and federal production grant programs. DISTINGUISHING FEATURES OF THE CLASS: Work in this class includes highly responsible professional and managerial duties handling matters relating to community development programs, federal grants, and community partnerships. This position is characterized by a high degree of knowledge, judgment, and initiative in planning, implementing, and overseeing comprehensive programming required for the expenditure of federal funds in full compliance with federal regulations. Under the general supervision and direction of the Housing and Community Development Director, the employee is responsible for meeting program and work plan objectives. Work is reviewed by the Director through reports, conferences, meeting of compliance objectives, and results achieved. Job Duties JOB DUTIES: <ul><li>Responsible for strategic planning of comprehensive community and small-scale affordable housing development projects. </li><li>Supervision and staff development of positions of the Community Development division. </li><li>Coordinate City department responsibilities involving housing and affordable housing opportunities. </li><li>Responsible for the sustainability of funding sources for affordable housing initiatives, including grant writing, partnership development, and identification of funding sources. </li><li>Manages development agreements for housing programs, projects, and the maintenance of those agreements. </li><li>Develops and maintains partnerships with community partners, including but not limited to AHNI, HEART, GDHTF, VNA, contractors, developers, lenders, and realtors. </li><li>Comprehensively manages the City's relationship to grants with IFA, RRP, HOME, LHAP, and TIF. </li><li>Responsible for the division's City Council documents, public hearings, intent to apply notices, and contracts. </li><li>Perform other duties as assigned. </li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Community Development and Affordable Housing - <ul><li>Knowledge of CDBG and production grant programs, proficiency in applicable federal, state, and local laws, including fair housing planning and environmental review requirements. </li><li>Knowledge of federal data management and reporting systems. </li><li>Understanding of federal, state, and local funding sources, mortgage lending practices, loan underwriting, and real estate law. </li><li>Knowledge of stakeholder engagement and the ability to maintain relationships with community partners. </li></ul></li><li>Customer Service - Knowledge of principles and processes for providing customer services. This includes customer and employee needs assessment, meeting quality standards for services, and evaluation of employee satisfaction. </li><li> Computers and Technology - Knowledge of and ability to use computer software applicable to the duties of the position. </li><li>Judgment, Decision Making and Complex Problem Solving </li><li>Negotiation and Persuasion </li><li>Reading, Written and Verbal Comprehension, Active Listening and Communication </li><li>Employee Engagement - Plan, evaluate, and supervise the work of employees; encourage professional development. Supervisory experience and general knowledge of human resource management. </li></ul>Qualifications MINIMUM QUALIFICATIONS:<ul><li>At least five years of highly responsible professional housing and grants program experience involving community engagement, and supervisor and management guidance and training. </li><li>Possession of a bachelor's degree in planning, development, management, public administration or a related field. </li><li>Experience working in a housing services, non-profit or government organization or environment. </li><li>Or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. </li><li>Possession of or ability to maintain a valid Iowa Driver's License, or alternatively, the ability to travel independently throughout the community </li></ul>PREFERRED QUALIFICATIONS:<ul><li>Master's degree in planning, development, management, public administration, or a related field. </li><li>Experience managing a U.S. Department of Housing and Urban Development grant program, specifically funded through the Office of Lead & Healthy Homes. </li></ul> Supplemental Information WORKING CONDITIONS: • Office setting (government). • Predominantly indoor, climate-controlled environment. • Seated at a desk or workstation for extended periods. • Regular work in the community with partner organizations. PHYSICAL REQUIREMENTS: • Occasional lifting (e.g., files, boxes of paper-typically under 25 lbs). • Heavy computer and software use (e.g., databases, spreadsheets, document management systems). • Frequent use of printers, copiers, and scanners. RESIDENCY REQUIREMENT: • Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practicable after appointment, but within two years of employment or appointment. SUPERVISORY STATUS: Administrative FLSA STATUS: Exempt Our Commitment to You The City of Dubuque is committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities, in compliance with all applicable federal and state laws. Our organization provides equal opportunities for all individuals, fostering a workplace that values innovation, collaboration, and work-life balance. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our growing community. In accordance with legal obligations our policies and practices are designed to ensure fair treatment and foster a respectful workplace where all are encouraged to apply. 01 I have possession of a bachelor's degree in planning, development, management, public administration or a related field.I have at least five years of highly responsible professional housing and grants program experience involving community engagement, and supervisor and management guidance and training.I have experience working in a housing services, non-profit or government organization or environmentOr any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. <ul><li>Yes</li><li>No</li></ul> 02 I have possession of or ability to maintain a valid Iowa Driver's License, or alternatively, the ability to travel independently throughout the community. <ul><li>Yes</li><li>No</li></ul> Required Question

Training and Development Jobs in Dubuque, IA

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Training and Development Jobs in Dubuque, IA

Learning and Development Specialist Hirschbach Motor Lines

Residential Branch Manager-Training Provided Orkin

Community Development Manager City of Dubuque

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