Stages of Development Model Ownership: Manage and improve the "SERVPRO Stages of Development" model for sales teams including organizational structures, roles & responsibilities, and key performance metric guidelines for each stage of growth Leverage Field Sales Experts to Prioritize and Validate Work Product: Engage with the Operating Systems Improvement Board (OSIB) and top owners, sales managers, & reps in the field in order to help prioritize deliverables and shape/validate the work product described above Field Engagement & Communication: Leverage Servpronet, ServproTV, Sales Summits, Convention, and other channels in order to share the work product with the field and ensure adoption. Process Enablement: Collaborate to embed processes throughout Servpro training and systems in order to drive a consistent client experience efficiently Work with the Learning & Development team to deliver Sales Playbooks and ensure every Servpro sales teammate is exposed to the SERVPRO Way early and often Work with Technology team to ensure that core processes are built into the Servpro technology framework (Salesforce, Ready Plan, etc) in an intuitive way that creates efficient workflows with key integrations as necessary to meet the needs of both the franchise community and HQ Monitor industry trends for new technology, tools, and resources that may be leveraged to improve process/performance.