Create, update, monitor, and close Workforce Transformation and Tracking System tickets or comparable Federal HR workflow items, including assigned owners, due dates, pending actions, case notes, and completion dates. • Track hiring actions from recruitment initiation through onboarding completion, including job analysis, vacancy announcements, qualifications and eligibility reviews, certificate issuance, selection, tentative and final job offers, security milestones, Entry on Duty dates, and onboarding closeout.