NewTechnical Lead - Service Desk Operations UnissantTechnical Lead - Service Desk OperationsBethesda, MDFull timeIdentify and recommend solutions that reduce the need for end users to contact the Service Desk, including end-user training, self-help support, root cause analysis, automation, and self-service capabilities. Work Experience and Job Skills:Minimum of five (5) consecutive years of experience managing or leading enterprise IT Service Desk, Contact Center, or IT Service Management operations in an environment of similar size and complexity.
NewSenior System Administrator Leidos Holdings IncSenior System AdministratorLaurel, MD$92,300–$166,850 / yearYou will administer UNIX, Linux, Windows, and virtual operating environments; support escalated technical issues; configure network components; implement operating-system enhancements; and provide detailed technical analysis to agency management and internal customers. The Leidos Intel Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support Intelligence Community customers as they address evolving national security challenges.
NewManager, Technology Support Desk Towson UniversityManager, Technology Support DeskTowson, MDPerformance and quality assurance: Assess staff and service performance; write and conduct performance reviews; analyze operational data and observe staff to ensure that FSHC service encounters (phone, chat, chat, e-mail, web-based, and walk-in) are addressed promptly and are resolved or sent to the appropriate individual or organization for research/resolution. The Technology Support Desk Manager oversees support and operations for the Towson University Technology Support Desk in assisting the general campus community with technology related issue intake and resolution, OTS projects, and administration and development of technology Knowledge Base articles.
Service Desk Manager ComtechService Desk ManagerBethesda, MarylandIn the finance and medical sector, Comtech offers IT solutions to help financial and healthcare organizations comply with regulatory requirements and helps them reduce costs while increasing strategic agility. Comtech is an award winning, customer-oriented, full-service IT solutions provider serving the Civilian Federal Government, the Department of Defense and other Agencies.
Front Desk Associate (Full-time) Columbia, MD & Glen Burnie, MD PM PediatricsFront Desk Associate (Full-time) Columbia, MD & Glen Burnie, MDColumbia, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Front Desk AgentLearn More Crescent Hotels & ResortsFront Desk AgentLearn MoreWashington, DCWe believe the success in this role will demonstrate itself through the following attributes and skills: We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Must have the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
National Story Desk Editor Digital Content Producer TEGNA IncNational Story Desk Editor Digital Content ProducerDC$26.44–$31.25 / hourTEGNA is looking for a news-hungry, social-savvy, data-driven Story Desk Editor to join our Central News Desk, which publishes national and trending content for TEGNA''s 51 markets. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
Deal Desk Coordinator Iron Mountain IncDeal Desk CoordinatorWashington, DCRemote$75,300–$94,100 / yearIron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
NewNews Desk Producer, CNN Warner Bros. DiscoveryNews Desk Producer, CNNDistrict of ColumbiaYou will work closely with field operations managers to launch crews to cover news stories in the DC area and maintain contact with photojournalists and producers in the field in order to relay editorial information to the newsroom and the network as stories develop. You will be responsible for ensuring that visual elements and related editorial information are quickly shared with the network including fresh video shot in the field by CNN photojournalists and social media video related to developing stories.
Service Desk Manager Science Applications International CorpService Desk ManagerAdelphi, MD$120,001–$160,000 / yearSome of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum Sciences, Energy Sciences, Humans in Complex Systems, Mechanical Sciences, Military Information Sciences, Network/Cyber/Computational Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD.
Administrative Assistant/Front Desk Reception Flourish ResearchAdministrative Assistant/Front Desk ReceptionBowie, MD$24–$26 / hourESSENTIAL JOB FUNCTIONS : · Communicate in an effective, appropriate and courteous manner during all interactions with sponsors, physicians, physicians' office personnel, patients, CTT employees, CTT contract personnel, as well as any other person(s) when carrying out tasks/responsibilities. · Maintain written records of all incoming phone calls from subjects, sponsors/contract research organizations (CROs) and other study-related communications, as needed to ensure clear and efficient communication to target recipients.
Front Desk Supervisor Donohoe Hospitality Services CareersFront Desk SupervisorArlington, VirginiaThe new Residence Inn Arlington Courthouse offers all the comforts of home while leading the way in green practices and awareness by meeting Arlington County LEED requirements. Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts.
Spv Front Desk-200 Crescent Hotels & Resorts LLCSpv Front Desk-200Bethesda, MDPart time3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Senior IT Customer Support Analyst, Desktop Support KBR IncSenior IT Customer Support Analyst, Desktop SupportArlington, VAWorking closely with infrastructure, network, cybersecurity, and business teams, the Senior Desktop Support Team Lead will drive continuous improvement initiatives, support operational reporting, and contribute to the strategic direction of Tier 2 support services throughout the region. Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
NewDesktop Support Technician with Vip support Phoenix Business, IncDesktop Support Technician with Vip supportSparks, MDA good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices.
Desktop Support Technician, Senior LCGDesktop Support Technician, SeniorRockville, MarylandThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
Director, Technology and Product CapShift LLCDirector, Technology and ProductWashington, DC5-7 years of experience in product management, technical program management, and technology operations; preferred that some or all of the experience is in financial services Experience managing technical vendors and outsourced development teams Experience working in Agile product development environments Familiarity with Salesforce Strong project management and cross-functional leadership skills Excellent communication skills and ability to work with both technical and non-technical stakeholders Experience implementing product operations or product development frameworks Strong interest in AI and emerging technologies; experience implementing AI tools across an organizations preferred Comfortable operating in a growing, fast-moving organization Systems thinker who enjoys connecting people, technology, and strategy. The ideal candidate is a technically fluent operator and systems thinker who enjoys working across teams, managing external partners, and helping translate business needs into effective technology solutions.
eDiscovery Systems Manager Leidos Holdings InceDiscovery Systems ManagerWashington, DC$107,900–$195,050 / yearThe Systems Manager must take a very proactive, leadership role in managing the technical aspects of the project, including actively coordinating with a variety of Government representatives, other contractors, and other project and Contractor components, anticipating problems, hiring and training staff, etc. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Travel Auditor Researcher Analyst Chenega CorporationTravel Auditor Researcher AnalystWashington, DCChecklists in accordance with the DTS EPN and SSPINST 4650 will be used during audit and will serve as objective quality of evidence for audit to ensure the processing of travel documents in accordance with travel regulations and policies. Make Proper Inquiry: Inquire to obtain information regarding expenses claimed, methods of reimbursement, and validation of receipts to ensure travel documents are legal, proper, and correct.
Genome Data Curator / Molecular Biologist – GenBank Submissions Computercraft CorporationGenome Data Curator / Molecular Biologist – GenBank SubmissionsBethesda, MDFull timeWorking directly with researchers and NCBI experts, you will troubleshoot submission and annotation issues, provide scientific support, and prepare genomic data for release through the public database. Formal data-curation experience is helpful but is not required when a candidate demonstrates strong genome-analysis, communication, computer, and troubleshooting skills.