Evaluate and refine sales processes, methodologies, and workflows to improve efficiency, productivity, and effectiveness Lead and execute on efforts to produce documentation related to processes and system information which may include: Sales stages and sales processes, sale stage acceptance criteria, Salesforce technical requirements, functional specifications, data flow diagrams, high-level test cases, requirements traceability matrices, flow charts, wireframes/mockups, user stories, and use case documentation. BASIC QUALIFICATIONS Minimum four years of experience in Sales Operations or Operations Analysis or Process Improvement functions Understanding of systems integrations and implementation Ability to execute on deliverables efficiently Bachelor's degree in computer science, business analytics, information systems, or a similar technical degree.