Manage tenant experience from execution of new tenant protocol through life of lease including but not limited to regular and emergency communication, response to tenant concerns, timely resolution of maintenance requests, assistance with unique or special needs, and provide local support for corporate department, initiatives and programs. The General Manager is responsible for execution of the following objectives: Lead team of individuals across multiple disciplines to deliver Class A+ operational management service including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, etc.