63689 Automotive Service Manager Floyd MeGee Motor Company63689 Automotive Service ManagerDover, DEFull timeFloyd Megee Chrysler Dodge Jeep RAM is looking for an experienced Automotive Service Manager to join their dynamic service team. The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service.
NewSales Manager - Rentals Kelly Generator & Equipment IncSales Manager - RentalsAnnapolis, MD$105,000–$185,000 / yearThis role centers on developing deep relationships with contractors and facility managers, ensuring we are the “first call” for both planned projects and emergency outages. Operational Steady-Hand: A leader who can navigate a team through technical challenges and reorganization without losing sight of monthly targets.
Chef Manager AramarkChef ManagerEaston, MD$60,000–$75,000Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
NewSenior Tax Manager JobotSenior Tax ManagerCape Saint Claire, MD$110,000–$165,000 / yearThe practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewEnvironmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingMILFORD, Delaware$18–$21 / hourOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
NewStore Manager in Training O'Reilly Automotive IncStore Manager in TrainingStevensville, MD$15–$22 / hourSupport store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision.
Manager in Training Regency Management Services LLCManager in TrainingDover, DEAs a Manager in Training, you will gain hands-on experience in various aspects of store operations, including sales management, inventory control, and customer service. The ideal candidate will demonstrate a commitment to excellence and a passion for fostering a positive work environment while driving business success.
Manager in Training Weed ManManager in TrainingAnnapolis, MDFull timeWeed Man is a leading lawn care franchise with a rich history of providing environmentally responsible fertilization, weed control, and pest management services. Excellent leadership skills in team building, selecting talent, training, mentoring, executing goals and developing future leaders.
NewSales Manager in Training Home Genius ExteriorsSales Manager in TrainingGreenwood, DE$90,000–$225,000Ranked #21 on Qualified Remodeler's Top 500 and recognized as an Owens Corning Top Performer MVP, we've grown from $3M to nearly $500M in just seven years by delivering A Different Experience through quality, care, and compassion. If you're looking for qualified leads, uncapped income, and a clear path into leadership, Home Genius Exteriors gives you the training, opportunity, and support to build an exceptional career.
Senior Manager, U.S. Commercial Training Pharmacy Automation Becton Dickinson and CoSenior Manager, U.S. Commercial Training Pharmacy AutomationDEThis role partners closely with US Sales Leadership to deliver onboarding, sales training, and manager‑enabled coaching programs-embedding capability into daily execution and ensuring training translates into measurable business outcomes, not just completion. Primary focus areas include: value‑based and outcome‑driven selling, pharmacy operations and workflow discovery, competitive positioning and complex capital and multi‑stakeholder deal execution.
Senior Manager- Epic Training Environment & Content Strategy CVS Health CorpSenior Manager- Epic Training Environment & Content StrategyDE$67,900–$199,144 / yearThe Sr Manager, Epic Training Environment & Content Strategy is responsible for overseeing the design, governance, and optimization of training environments and educational content across enterprise initiatives. This role ensures consistency, quality, and scalability of training environments and documentation to support high-impact implementations and ongoing operational excellence.
Training Specialist (1c Shift) - $23/hour The WebstaurantStore IncTraining Specialist (1c Shift) - $23/hourDEIn this role, you'll partner closely with your manager to deliver hands-on, technical training that helps our warehouse team sharpen their skills. Provide high quality technical/hard skill training to newly hired employees as part of a robust onboarding program within the distribution center.
Training Specialist - Weekend Shift The WebstaurantStore IncTraining Specialist - Weekend ShiftDEThis position ensures that training programs are implemented consistently across departments and shifts with the intent to enhance knowledge and skills of employees, ensuring a high degree of productivity, as well as increasing the accuracy and quality of work performed. The Training Specialist works closely with their manager to provide instruction and deliver various technical/hard skill training programs to staff at the warehouse level.
Management & Sales Training Program- Easton, MD Sherwin-Williams CoManagement & Sales Training Program- Easton, MDEaston, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.
NewFamily Services Program Manager State of DelawareFamily Services Program ManagerDover, DEThree years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation. Provides technical assistance, policy interpretation, and consultation of program and funding issues through verbal/written communication, training workshops, on-site visits to County Directors and their staff, other Department staff and private organizations; reviews, coordinates and critiques legislation related to program areas.
Nurse Manager (RN) 3p-11p University Health Services IncNurse Manager (RN) 3p-11pDOVER, DEOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.
Store Manager Royal FarmsStore ManagerQueen Anne, Maryland$60,000–$80,000 / yearFull timeThe Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions.
Assistant Store Manager Royal FarmsAssistant Store ManagerLaurel, Delaware$17–$25 / hourFull timeThe Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
Assistant Personal Training Manager Undefeated Tribe Operating Company LLCAssistant Personal Training ManagerAustin, TXPart timeWe are looking for an Assistant Personal Training Manager (APTM) who supports a high-performance, high-care culture that operates with speed and urgency in delivering results through member integration, programming, and development. Additionally, you’ll ensure accurate administration of all personal training services, including client programming, progress tracking, and the management of the dotFIT program and supplement sales.
Supply Chain Manager - Restart MaximusSupply Chain Manager - RestartDover, DEFull timeSupported by a team of internal resources and with Direction and input from the Supply Chain Director, the Supply Chain Manager will be accountable for the direct performance management of all supply chain partners, their teams and individuals employed to deliver the contracted service (300-400 FTE). In line with the Strategy set out by the Supply Chain Director, the Supply Chain Manager will also be responsible for driving continuous improvement throughout the supply chain to ensure year on year performance improvement and effective collaboration both within the CPA and externally with other providers.
Healthcare Business Development Manager Stride, Inc.Healthcare Business Development ManagerDover, DelawareThe Enterprise Healthcare Partnerships Manager will oversee the entire business development process, from prospecting and pipeline expansion to negotiating deals and closing agreements, with the aim of securing new enterprise partnerships, increasing MedCerts' presence in various healthcare delivery models, and driving measurable revenue growth. The Enterprise Healthcare Partnerships Manager is responsible for generating new business and expanding MedCerts' partnerships across the healthcare spectrum, including health systems, hospitals, ambulatory networks, and post-acute providers.
Assistant Store Manager - Kay Jewelers - Annapolis Mall KAYAssistant Store Manager - Kay Jewelers - Annapolis MallAnnapolis, MarylandWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Cultural Conservation Program Manager State of DelawareCultural Conservation Program ManagerDover, DEKnowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees. The Division of Historical & Cultural Affairs (HCA) seeks an innovative team manager to serve as the Engagement & Collections Manager (Cultural Conservation Program Manager) to provide leadership, vision, and support for the State of Delaware''s historical and archaeological collections.
Account Manager - State Farm Agent Team Member Matt Basile - State Farm AgentAccount Manager - State Farm Agent Team MemberDover, DEAs Account Manager - State Farm Agent Team Member for Matt Basile - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Manager - State Farm Agent Team Member Lindsay Dougherty - State Farm AgentAccount Manager - State Farm Agent Team MemberDover, DEAs Account Manager - State Farm Agent Team Member for Lindsay Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: I officially opened our agency on June 1, 2024, but my roots with State Farm run much deeper as I spent over 18 years working in another agent’s office before launching my own.
ASSISTANT MANAGER - ANNAPOLIS Hand & Stone - 2480 Solomon's Island Rd - Annapolis, MDASSISTANT MANAGER - ANNAPOLISAnnapolis, MDHand & Stone Massage and Facial Spa – ANNAPOLIS ( 2480 Solomon's Island Rd, Annapolis, MD 21401) is seeking a high-energy, sales-driven leader to join our team as a Assistant Manager. This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
Dillon Product Manager Illinois Tool Works IncDillon Product ManagerDE$80,800–$121,200 / yearJob Description: Objective of role: The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.
Diagnostic Imaging Business Operations Manager Bayhealth Medical Center IncDiagnostic Imaging Business Operations ManagerDover, DE$89,273.60–$138,361.60 / yearExperience: Required: Six years' experience managing a medically related organization or business unit; strong AR or billing and collection experience and EMR; budgeting experience; provider enrollment experience; new practice ramp-up; project management experience. Schedule orientation of new physicians/APC's, to include tours, introductions, HRO scheduling, EPIC training, PACS training, badge access, marketing photo, risk management/physician liaison, occupational health appointment, and orienting to the department.
National Sales Manager Illinois Tool Works IncNational Sales ManagerDERemote$130,000–$150,000 / yearJob Requirements: • Bachelor degree required; MBA preferred • 5+ years of retail sales/marketing experience, including experience leading high-performing teams • Proven ability to influence customers • Ability to analyze sales data and determine appropriate actions to improve account position • Must be able to manage multiple priorities with highly effective follow through skills • Strong communication skills; both written and verbal • Strong interpersonal skills, including the ability to build and leverage connections for business success • Strong presentation skills; small informal groups as well as large groups • Must be able to lift 25 pounds • Must be able to drive a motor vehicle and maintain a clean driving record • Ability to travel up to 50%. Our products are positioned as market leaders and category leading brands encompassing wood to wood fastening systems (Paslode®), structural wood fasteners (GRK Fasteners), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Rock-On®, Backer-On®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®).
Case Manager Long-term Care (Delaware) Highmark HealthCase Manager Long-term Care (Delaware)Dover, DE
Academic Operations Manager Stride, Inc.Academic Operations ManagerDover, DelawareMonitor, analyze, and report on team performance, production output, quality results, backlog, SLA adherence, and support trends to identify risks, support accountability, and drive operational improvements. This position is responsible for managing team performance, resolving escalations, improving workflows, supporting operational readiness, and ensuring that academic support processes align with organizational goals and service-level expectations.
Senior, Plant Maintenance Manager Waste Management IncSenior, Plant Maintenance ManagerAnnapolis, MD$91,723–$102,514 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. The facility is one of the most technologically advanced recycling operations in North America, featuring 90% automated processes, cutting-edge optical sorting technology, and fully integrated systems that enable plant-wide management through tablet-based controls within a modern, state-of-the-art environment.
Grooming Salon Manager Petco Animal Supplies, Inc.Grooming Salon ManagerMD$15–$28 / hourPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including: Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details).
Fire Sprinkler Project Manager Pye Barker Fire & Safety LLCFire Sprinkler Project ManagerAnnapolis, MD$80,000–$120,000 / yearCommunicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems. Provide accurate electrical schematics per client conditions and analyze and track technical specifications including dimensions, arrangements, and installation procedures.
Commercial Pricing Manager - Remote CSAA Insurance GroupCommercial Pricing Manager - RemoteDERemote$152,010–$168,900 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Responsible for human resources functions to include recruiting and interviewing prospective employees, conducting performance appraisals, recommending salary actions including promotions and terminations, and administering disciplinary procedures in conjunction with management, recognizing employee's achievements and counsels employees on performance issues, promotes growth and development of staff thorough coaching and mentoring, provides feedback and guidance to staff relative to productivity.
Senior Knowledge Manager, Engineer Tech Writing TekSynapSenior Knowledge Manager, Engineer Tech WritingAnnapolis, Maryland$105,000–$135,000 / yearFull timeThe salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. Overview: We are seeking a Senior Knowledge Manager, Engineer Tech Writing, t o join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III).
Community Manager - Bayshore Landing Education Realty Trust Inc (Inactive)Community Manager - Bayshore LandingAnnapolis, MD$66,000–$70,000 / year4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Service Manager - Annapolis Honeygrow LLCService Manager - AnnapolisAnnapolis, MD$17.50–$18 / hourPart timeComplete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Strategic Information Systems Manager State of DelawareStrategic Information Systems ManagerDover, DEApplicants must have education, training and/or experience demonstrating competence in each of the following areas: Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects. Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met: Six months experience in working with CCWIS, utilizing Agile project management methodologies, and managing vendors.
Engineer Program Manager II State of DelawareEngineer Program Manager IIDover, DEWill supervise staff and oversee multiply programs and projects while providing technical expertise in engineering development and maintenance related to traffic work zones and clear zone hazards, The role works closely with the Transportation Management Center and statewide partners to maintain safety, accessible roadway operations and work zones in accordance with Delaware MUTCD, TIM, specifications and AASHTO guidelines. The mission of the Division of Transportation Solutions is to provide excellence in transportation by developing, constructing and maintaining the State''s infrastructure in a manner that results in a safe, cost-effective, and efficient multi-modal transportation network that enhances mobility commerce, and livability.
Medical Case Manager - Nurse Crisis24Medical Case Manager - NurseAnnapolis, MDFull timeWith a combined expertise covering 55 years we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers - a truly combined medical and security risk management industry leader. Our client groups are located all round the world and as such we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response.
Area Manager Biomedical Services Southern Shores Fresenius Medical CareArea Manager Biomedical Services Southern ShoresMilford, DelawareResponsible for the following supervision and oversight activities for a defined Area: Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures. For a defined Area, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment.
Sales Manager Brookfield Residential Properties ULCSales ManagerMDAs part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
Manager, Data Analytics Stride, Inc.Manager, Data AnalyticsDover, DelawareThis position is virtual and open to residents of the 50 states, D.C. COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. SUMMARY: The Manager of Data Analytics leads a team supporting Compliance, Funding Compliance, and Internal Audit through high-quality analytics, automation, and data-driven insights.
Fire Sprinkler Installation Manager Pye Barker Fire & Safety LLCFire Sprinkler Installation ManagerAnnapolis, MD$120,000–$150,000 / yearPhysical Requirements: While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects. The work also requires the following physical abilities in order to perform the essential job functions: balancing, climbing, grasping, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, and visual acuity.
Fire Sprinkler Operations Manager Pye-Barker Fire & SafetyFire Sprinkler Operations ManagerAnnapolis, MarylandWhile performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects. The Fire Sprinkler Operations Manager will lead a team and will have experience overseeing Fire Sprinkler installation projects starting with the hand off from the sales team through completion in a very fast paced environment with an in-depth knowledge of the construction industry.
Global Product Manager Illinois Tool Works IncGlobal Product ManagerDE$80,800–$121,200 / yearThe role drives revenue growth, maintains strong margins where possible through unique/owned designs, mitigates risks from market saturation and direct-from-China competition, and ensures products remain simple, compliant, and low-maintenance to minimize technical support calls. Manage supplier relationships with key Chinese partners (e.g., Easthigh, Charder, CZNewton, Suofei, etc.), including price negotiations, quality improvements, lead time management, new product development, and proactive identification of next-generation suppliers to maintain cost competitiveness and quality.
Production Manager The Kraft Heinz CoProduction ManagerDover, DE$120,800–$151,000 / yearPrepare departmental costs and variances with regard to productivity, short and long-range planning, labor scheduling, product scheduling, raw materials, packaging supplies, product weights, sanitation and housekeeping. Organize and facilitate production line activities to ensure conformance to establish requirements regarding quality, safety, employee- relations, productivity and cost scheduled volume outputs.
P&C Product Manager III, Product Innovation - Remote CSAA Insurance GroupP&C Product Manager III, Product Innovation - RemoteDERemote$136,890–$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. By partnering with cross-functional teams - including Design, Delivery, State Management, Distribution, Data Science, Technology, Actuarial, Legal, and Compliance - the Product Manager III envisions, builds, tests, and scales next-generation AI driven solutions that optimize efficiency and enhance customer and agent experiences.