The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, and customer-centric team culture of operational excellence. Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more.