Farmington Hills, MI30+ days ago
Other qualifications for our Customer Service Representative role include: • High school degree or equivalent (required) • Travel savvy: passion / experience with travel • Sales/service experience in retail, sales, service or other "helping" business (preferred) • At least 1 year of travel experience (preferred) • Travel Agent Certification (preferred) • Global Distribution Experience for Service Agents (preferred) • Proficiency in a multi-system environment • Basic internet and web-based application skills • Typing 35 wpm as verified by a formal test • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331. • Determine customer reservation needs and preferences by utilizing established question and answer techniques • Research travel rates, destinations, options, accommodations, and packages for customers.