NewService Center Support PT FedEx Freight CorporationService Center Support PTParkersburg, WVESSENTIAL FUNCTIONS: Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages Verify and complete required documentation and reports Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc. QUALIFICATIONS: High school diploma or GED Two years general office experience preferred One year customer service experience, preferred Previous transportation experience preferred Strong phone and interpersonal skills Ability to count and perform basic math, with or without a calculator Strong written and verbal communication skills Ability to comprehend the various FedEx service products to assist in determining customers' needs Ability to use general office equipment, e.g.
NewRetail Service Specialist AAARetail Service SpecialistParkersburg, West VirginiaPosition is responsible for servicing the needs of the member, maintaining service quality levels and adding value through MRM to cross sell and offer other services such as Travel, Auto Travel, etc. With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Customer Service Representative CRH PlcCustomer Service RepresentativeMarietta, OHWhile performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions and is regularly exposed to wet, humid condition airborne particles, and extreme heat or cold. Under the direction of the Customer Service Manager, the Customer Service Representative (CSR) will take incoming calls, receive orders, schedule daily deliveries and escalate issues as they arise.