Receiving Data Entry Clerk WorkSmart StaffingReceiving Data Entry ClerkDuncan, SCYou'll be vital in verifying shipments and accurately recording inventory, earning $20 per hour. This role requires attention to detail and organizational skills to maintain a seamless warehouse operation.
Data Entry Team Lead Cherry Bekaert LLPData Entry Team LeadGreenville, SC$18.95–$28.91 / hourIn addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients.
NewSecurity/Guest Relations Admin | Part Time | Greenville SC Convention Center Oak View GroupSecurity/Guest Relations Admin | Part Time | Greenville SC Convention CenterGreenville, SCFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Security/Guest Relations Admin position at the Greenville Convention Center (GCC) is responsible for representing the organization in a professional manner by properly answering and routing incoming calls, taking messages, greeting visitors, and assisting customers with information.
HR Assistant - Bilingual English & Spanish PL Developments CareersHR Assistant - Bilingual English & SpanishPiedmont, South CarolinaThe HR Assistant serves as the primary point of contact for employees visiting the HR office, handling inquiries, and providing assistance to ensure a positive experience. Strong problem-solving skills, organizational abilities, proficiency in Excel, and exceptional customer service skills are essential to interact with all levels of staff with tact and professionalism.
Front Desk Coordinator / Admin (Greenville) Sylvan LearningFront Desk Coordinator / Admin (Greenville)Greenville, South CarolinaSylvan has been helping students succeed for over 47 years and you will be the first impression for the many prospective customers and teachers who call or visit our Greenville location. Depending on experience and prior training, the Hourly rate will start at $10.50 to $11.50 (experience dependent) with pay increases for on-the-job training and performance.
NewSecurity/Guest Relations Admin | Part-Time | Greenville SC Convention Center Oak View GroupSecurity/Guest Relations Admin | Part-Time | Greenville SC Convention CenterGreenville, South CarolinaOverview: The Security/Guest Relations Admin position at the Greenville Convention Center (GCC) is responsible for representing the organization in a professional manner by properly answering and routing incoming calls, taking messages, greeting visitors, and assisting customers with information. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
NewCustomer Service Representative - FT Avis Budget GroupCustomer Service Representative - FTGreer, South Carolina$12Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. About Avis Budget Group: Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar.
Front Desk Receptionist Palmetto Podiatry Group of Anderson P.A.Front Desk ReceptionistAnderson, SCPart timeThis role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff.
Front Desk Receptionist US Foot and Ankle Specialists CareersFront Desk ReceptionistAnderson, South CarolinaThis role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff.
Unit Secretary - Neuroscience & Stroke Unit PT, Evening Prisma HealthUnit Secretary - Neuroscience & Stroke Unit PT, EveningGreenville, SCPerforms effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff.
Unit Secretary - Cardiothoracic Surgical Unit FT, Days) Prisma HealthUnit Secretary - Cardiothoracic Surgical Unit FT, Days)Greenville, SCPerforms effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff.
Monitor Tech/ Unit Secretary, ICU Medical (Part-time, Day) Prisma HealthMonitor Tech/ Unit Secretary, ICU Medical (Part-time, Day)SCManages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Unit Secretary - Neuroscience Multispecialty FT, Variable Prisma HealthUnit Secretary - Neuroscience Multispecialty FT, VariableGreenville, SCPerforms effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
Unit Secretary and Monitor Tech - Nights - Fulltime Prisma HealthUnit Secretary and Monitor Tech - Nights - FulltimeGreer, SCAdditional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
Unit Secretary,Cardiac Telemetry,FT,Days Prisma HealthUnit Secretary,Cardiac Telemetry,FT,DaysGreenville, SCPerforms effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
NewUnit Secretary/Monitor Tech - Emergency Dept FT, Variable Prisma HealthUnit Secretary/Monitor Tech - Emergency Dept FT, VariableGreenville, SCAdditional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties; observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
NewUnit Secretary - Neuroscience & Stroke Unit PT, Evening/Weekends Prisma HealthUnit Secretary - Neuroscience & Stroke Unit PT, Evening/WeekendsGreenville, South CarolinaPerforms effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff.
Shipping and receiving clerk Vpet UsaShipping and receiving clerkGreer, South CarolinaPhysical Requirements: Requirements include, but are not limited to: This position requires occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, operate lift truck i.e. sit-down and propane changes, etc. Providing excellent customer service to our customers, third-party vendor drivers, and supporting inter-departments by providing status or assistance with shipping and receiving related matters.
Unit Secretary/Patient Care Tech - Multispecialty Telemetry FT, Days Prisma HealthUnit Secretary/Patient Care Tech - Multispecialty Telemetry FT, DaysGreenville, SCProvides patient care based as delegated by the RN on the assigned unit including, but not limited to, sterile and non-sterile soaks, application of sterile simple dressings and non-sterile simple dressings, perineal care, basic ostomy care, nasal cannula, phlebotomy, EKG's and incentive spirometry. The Unit Secretary / Patient Care Tech position is a hybrid role that primarily acts as a unit secretary and will also perform as needed basic nursing assistant duties and a variety of additional duties based on the assigned nursing unit with appropriate training and clinical competency validation in support and care of patients.
Insurance Preauthorization Specialist - Greenville, SC National HealthCare CorpInsurance Preauthorization Specialist - Greenville, SCGreenville, SCIf you are interested in working for a leader in senior care and share NHCs values of honesty and integrity, please apply today and find out more about us at nhccare.com/careers. We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
Import Support Candidate - Greer, SC Chase StaffingImport Support Candidate - Greer, SCGreer, SCClient Support: Provide excellent customer service by responding to client inquiries, addressing concerns, and keeping clients informed about the status of their shipments. As Import Support, you will play a crucial role in our import team by assisting in the efficient and compliant importation of goods on behalf of our clients.
Specialist I, Inbound Customer Service Resurgent Capital ServicesSpecialist I, Inbound Customer ServiceGreenville, South CarolinaThe Specialist I, Inbound Customer Service department is the voice of the company, assisting customers and authorized third parties through inbound and outbound calls. This role provides accurate account information, resolves inquiries, negotiates payment arrangements when appropriate, and ensures full compliance with state and federal regulations.
Bilingual Specialist I, Inbound Customer Service Resurgent Capital ServicesBilingual Specialist I, Inbound Customer ServiceGreenville, South CarolinaThe Bilingual Specialist I, Inbound Customer Service department is the voice of the company, assisting customers and authorized third parties through inbound and outbound calls. Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions.
Records Office Specialist University of South CarolinaRecords Office SpecialistSpartanburg, SCLogo Posting Number TMP00921PO26 Job Code Title Administrative Specialist II Advertised Title Records Office Specialist Campus Upstate College/Division USC Upstate College/Division Level Department UPS Registrar (VA) Salary $18.00 per hour based on education and experience. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning.
Medical Office Specialist AnMed HealthMedical Office SpecialistAnderson, SCEducation/Qualifications: Required: • High school graduate or possess a GED • Good interpersonal and communication skills • General office skills, including typing, use of computers, and everyday job performance. • Provides necessary information to self-pay patients, including self-pay discounts, payment plans, and referring to Office Manager/Supervisor and/or the Billing Office as needed.
Registered Nurse (RN) Supervisor - Full Time Nights - Woodruff Manor Spartanburg Regional Healthcare SystemRegistered Nurse (RN) Supervisor - Full Time Nights - Woodruff ManorWoodruff, SCOral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Junior Buyer Benore Logistic SystemsJunior BuyerGreer, South CarolinaThis position requires strong communication skills involving interaction with internal and external customers, advanced computer skills and must posses strong organizational capabilities. 4 year degree preferred, One year certificate from college or technical school; or two years of related experience and/or training; or equivalent combination of education and experience in a business environment.
Summer Administrative Assistant Godshall RecruitingSummer Administrative AssistantGreenville, SC$17–$20 / hourWe will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for. What your future day will look like: Answer and route incoming phone calls in a professional, friendly manner.
NewOn-Site Care Coordinator (RN - Spartanburg SC territory) Community Health Solutions of America, Inc.On-Site Care Coordinator (RN - Spartanburg SC territory)Spartanburg, South CarolinaRemoteThe On-site Care Coordinator is a Registered Nurse who provides care coordination, education and outreach services on-site (various locations including home) to Medicaid members in the Medically Complex Children’s Waiver program. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone.
NewLube and Tire Technician Avis Budget GroupLube and Tire TechnicianGreer, South CarolinaIf you’re detail-oriented, mechanically inclined, and interested in building or growing your automotive skills while working on a wide variety of newer vehicles across multiple brands, this is a great opportunity with Avis Budget Group. By keeping vehicles properly maintained, you help reduce downtime, improve vehicle reliability, and ensure customers can get on the road with confidence.
NewAutomotive Technician Avis Budget GroupAutomotive TechnicianGreer, South CarolinaWorking knowledge of ASE certification areas including, but not limited to: Engine Repair, Drivetrain/Axles, Suspension/Steering, Brakes, Electrical, Heating/Air Conditioning, Engine Performance, and Light Vehicle/Diesel. Your responsibilities may include oil and fluid services, tire repairs, brake work, suspension repairs, and other routine maintenance or warranty-related repairs based on your experience level.
Financial Aid Counselor North Greenville UniversityFinancial Aid CounselorSCCollaborate with other areas within Student Services, including NGUcentral, Student Accounts, and Academic Records, regarding student portal issues and in answering general student questions related to these areas. Provide customer service as it relates to processing and packaging issues, including answering routine questions, responding to correspondence, and counseling students as needed.
Part-Time Office Assistant WorkSmart StaffingPart-Time Office AssistantGreenville, SCYou will handle data entry tasks and assist with administrative duties at a rate of $15 per hour, with flexible shifts amounting to 20 hours weekly. Our company maintains a zero-tolerance policy for illegal drug use or possession in the workplace.
NewCustomer Service Representative - PT Avis Budget GroupCustomer Service Representative - PTGreer, South Carolina$12This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
Knit Operator 3rd Shift Phillips StaffingKnit Operator 3rd ShiftLaurens, SCThis role works closely with technicians to ensure equipment is functioning properly and products meet quality specifications. We are seeking a reliable and detail-oriented Knit Operator to join our clients team located in Laurens, SC.
NewAdministrative Assistant - Nursing Administration (Harris Hospital) State of South CarolinaAdministrative Assistant - Nursing Administration (Harris Hospital)Anderson, SC$37,200–$48,300 / yearThe Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees: Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Serve as the Nursing Staff Scheduler; distribute computerized schedules for all nursing staff and distribute daily computerized nursing staff rosters to the NMIIs.
NewClinical Documentation Specialist Guidehouse IncClinical Documentation SpecialistGreenville, SC$61,000–$101,000 / yearInitiates compliant physician queries when documentation is confusing, ambiguous, or missing and follows up with MD to seek immediate response to query (utilizing the following AHIMA practice briefs as a guide: "Managing an Effective Query Process," October 2008 and "Guidance for Clinical Documentation Improvement Programs", May 2010). Reviews daily admissions to assigned unit, perform initial code assignment for a working DRG and complete CDI software data entry for initial and follows up case reviews (or worksheet to include code and DRG assignment) and submit to Program Assistant.
Monitor Tech Full Time Days Prisma HealthMonitor Tech Full Time DaysEasley, SCManages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
BEH ED HUC Prisma HealthBEH ED HUCEasley, SCManages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
ED US/HUC Prisma HealthED US/HUCEasley, SCAdditional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
NewEd Us/Huc Prisma HealthEd Us/HucEasley, South CarolinaAdditional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
Beh Ed Huc Prisma HealthBeh Ed HucEasley, South CarolinaManages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Customer Support Representative - Water Industry Experience preferred Fresh Water Systems, Inc.Customer Support Representative - Water Industry Experience preferredGreenville, SCActivities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer, and operate and monitor various equipment. Position requires some type of water industry experience (water filtration, fluid components, plumbing), PC skills, knowledge of online shopping, good typing and data entry skills, patience, good listening skills, and the ability to pay attention to the details.
Periop Revenue Charge Spec, GMH, FT Days Prisma HealthPeriop Revenue Charge Spec, GMH, FT DaysGreenville, SCIn lieu of the experience and/or educational requirements indicated above a combination of education, training, and/or experience may be considered an equivalent substitution: Coding certification from an accredited organization: AAPC, AHIMA or ACMCS or (5) years in a health care facility or physician office practice to include working knowledge of ICD9-CM, CPT/HCPCS,UB-04 revenue codes and /or denials. Performs daily audits of revenue cycle charge proof reports and Bipas against surgeon's operative note and all other nursing documentation to assure timely, complete and accurate billing for compliance and maximum reimbursement within AR timelines.
NewCustomer Account Coordinator Koch IncCustomer Account CoordinatorSpartanburg, SCCustomer Account Coordinator - Spartanburg, South Carolina, United States - 190651 - Koch. Koch Disruptive Technologies.
Customer Service Representative - Respiratory / Home Care Respire Homecare ServicesCustomer Service Representative - Respiratory / Home CareGreenville, SC$18–$21 / hourRespire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families by fostering an environment that balances both the needs of our employees and the needs of the company through open communication, teamwork, trust, and mutual respect. This role ensures patients receive respiratory equipment and support by managing inquiries, processing orders, verifying documentation, and coordinating timely service delivery.
Licensed Practical nurse (LPN)-SNF- Restorative Care Spartanburg Regional Healthcare SystemLicensed Practical nurse (LPN)-SNF- Restorative CareSpartanburg, SCOral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Registered Nurse (RN) - PRN - Skilled Nursing - Woodruff Manor Spartanburg Regional Healthcare SystemRegistered Nurse (RN) - PRN - Skilled Nursing - Woodruff ManorWoodruff, SCOral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Licensed Practical Nurse (LPN)- Full Time Nights-Woodruff Manor Skilled Nursing Spartanburg Regional Healthcare SystemLicensed Practical Nurse (LPN)- Full Time Nights-Woodruff Manor Skilled NursingWoodruff, SCOral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
License Practical Nurse- (LPN)- PRN - Skilled Nursing Woodruff Manor Spartanburg Regional Healthcare SystemLicense Practical Nurse- (LPN)- PRN - Skilled Nursing Woodruff ManorWoodruff, SCOral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Resident/Customer Service - Manages difficult or emotional resident/customer situations; responds promptly to resident needs; solicits resident feedback in an attempt to achieve an optimum level of resident care; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.