NewLab Assistant JouléLab AssistantBethlehem, PA$20–$23 / hourCandidates from Food, Chemical, Energy, or other regulated manufacturing laboratories are welcome. Associate degree in a scientific field preferred.
HR Assistant System OneHR AssistantPittsburgh, PAThis role provides administrative support to human resources function as needed including data entry, record keeping, and file maintenance. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewEntry Level Data Scientist/Analyst/Java full stack developer SynergisticITEntry Level Data Scientist/Analyst/Java full stack developerState College, PA$82,000–$136,000 / yearFull timeSynergisticIT works especially well for candidates such as: recent grads in CS/Engineering/Math/Stats, jobseekers who were laid off and need an updated stack, career switchers who want a guided plan, candidates with career gaps, people with “learning but not hired” bootcamp history, experienced professionals not landing interviews, and international candidates on F1/OPT needing a clear employment pathway. Since 2010, SynergisticIT has helped thousands of candidates secure full-time roles with leading companies and recognizable brands—think Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Walmart Labs, Citi, JPMC, Bank of America, Wayfair, and many more—often in the $95k to $154k offer range depending on role, location, and skillset.
Emergency Department Coder St. Luke's Health Network, Inc.Emergency Department CoderAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines.
Emergency Department Medical Coder - per diem (PA/NJ) St. Luke's Health Network, Inc.Emergency Department Medical Coder - per diem (PA/NJ)Allentown, PAPart timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines.
Professional Fee Coder(Remote PA/NJ) St. Luke's Health Network, Inc.Professional Fee Coder(Remote PA/NJ)Allentown, PARemotePart timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines.
Professional Fee Coder (Radiology exp preferred) St. Luke's Health Network, Inc.Professional Fee Coder (Radiology exp preferred)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines.
Per Diem Professional Fee PA/NJ Remote Coder St. Luke's Health Network, Inc.Per Diem Professional Fee PA/NJ Remote CoderAllentown, PARemotePart timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Codes and abstracts professional fee hospital services performed by SLPG physicians from medical records according to ICD-9/ICD-10, CPT-4, HCPCS II, and CMS guidelines.
Specialist, Residency Program St. Luke's Health Network, Inc.Specialist, Residency ProgramEaston, PAFull timeCreation, design and implementation of the recruitment plan and time line for the training program, (e.g., number of residents, objectives and subjective criteria for the selection of residents, number of interview dates, notification of faculty that interview applicants and their support staff of the actual dates of the interviews, notification and scheduling of resident participation in the interview process, and preparation of appropriate correspondence to applicants during the recruitment process.). Prepares and maintains academic and administrative records on resident physicians bot past and current that include: all correspondence, experience reports, tracking and reporting of vacation, sick, educational time away (CME), and off services, certification reports, courses attended, CREOG.
Accounts Receivable Specialist- Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Patient Advocacy Coordinator, Star Community Health (Bilingual Required) St. Luke's Health Network, Inc.Patient Advocacy Coordinator, Star Community Health (Bilingual Required)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Patient Advocacy Coordinator is responsible for the training and coordination of the activities of the customer service and pre-collections teams within Star Community Financial Counseling (SCFC) which includes physician billing for self-pay balances.
Accounts Receivable Specialist- Professional Radiology Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Professional Radiology BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist- Physician Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist- Physician BillingAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Billing Clerk - Star Community Health Dental St. Luke's Health Network, Inc.Billing Clerk - Star Community Health DentalAllentown, PAFull timeProcesses claims within assigned responsibility in a timely and efficient manner, performing all associated duties in order to ensure completeness and correctness of all claim information, facilitating maximum reimbursement: Analyzes, updates, and corrects claims data according to established procedure, Inputs data accurately, efficiently and consistently, Performs work as scheduled prioritizing as required for maximum cash flow, demonstrates thorough knowledge of third-party payers’ claims requirements, computer capabilities as related to claims production, and dental records input as they affect claims. Handles phone, mail, and personal inquires from and regarding patient accounts: Assists each person promptly, efficiently and courteously, Follows through on all issues identified as requiring action as a result of inquiry, Performs duties with a minimum of supervision; exhibits innovation and good judgment as well as thorough knowledge of ethical and legal billing procedures.
Accounts Receivable Specialist (On Site) St. Luke's Health Network, Inc.Accounts Receivable Specialist (On Site)Sellersville, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Accounts Receivable Specialist - Hospital Billing St. Luke's Health Network, Inc.Accounts Receivable Specialist - Hospital BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Process all UB04 and HCFA-1500 claims through the related billing system, working the related claims scrubber in a timely and efficient manner; performs all associated duties in order to ensure the completeness and accuracy of all claim information, facilitating maximum reimbursement.
Senior Coordinator, Financial Management and Analysis St. Luke's Health Network, Inc.Senior Coordinator, Financial Management and AnalysisAllentown, PAFull timeThe Senior Coordinator, Financial Management and Analysis takes a lead position in the department to independently oversee, prepare, coordinate and present financial plans and analyses that help the organization determine the critical relationship between strategy and financial capability that will ensure financial equilibrium in the Network, independently handling the most complicated and high-profile Network proformas JOB DUTIES AND RESPONSIBILITIES: Presents & oversees, as well as coordinates and prepares requested and routine financial analyses, forecasts, and projections for existing service lines, new services and products, or new locations for an expanding multi-entity health care system, which represent the most complicated & high-profile projects.
NewHCMS Analyst St. Luke's Health Network, Inc.HCMS AnalystAllentown, PARemoteFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Coordinate multiple phases of testing, to include writing test plans and test scripts, performing system testing and supporting user testing.
Emergency Communications Operator FT Nights St. Luke's Health Network, Inc.Emergency Communications Operator FT NightsAllentown, PAFull timeThe Emergency Communications Operator is responsible for receiving prioritizing and dispatching calls for emergency services via emergency and non-emergency phone lines; interrogating callers for pertinent details of event; entering accurate and concise data utilizing CAD system, alert tones, pagers, and radio notification. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Network Director, Accounts Payable St. Luke's Health Network, Inc.Network Director, Accounts PayableAllentown, PAFull timeMajor responsibilities include Co-Coordinator Procure to Pay/Integrated Work Group, Federal and State tax reporting, implementing controls and procedures that ensure disbursements are processed according to internal policies and regulations, maintain operations to ensure cash flow and discount optimization and audits vendor statements to ensure problems are resolved and staff’s work is current. Effectively manage the payables operation to ensure ongoing cash flow optimization including high utilization of vendor discounts, utilizing various payment methods and the use of application tools that will provide easy and efficient workflow within the department and the organization.
Emergency Communications Operator Per Diem St. Luke's Health Network, Inc.Emergency Communications Operator Per DiemAllentown, PAPart timeThe Emergency Communications Operator is responsible for receiving prioritizing and dispatching calls for emergency services via emergency and non-emergency phone lines; interrogating callers for pertinent details of event; entering accurate and concise data utilizing CAD system, alert tones, pagers, and radio notification. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Oncology Transportation Coordinator/Dispatcher (Part Time) St. Luke's Health Network, Inc.Oncology Transportation Coordinator/Dispatcher (Part Time)Allentown, PAPart timeResponsibilities include reviewing transportation referrals, coordinating with social work and oncology teams, assessing patient transportation resources (including insurance and public transportation), and scheduling and dispatching STAR oncology transport drivers. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Access Coordinator - Star Community Health Dental Van - Allentown St. Luke's Health Network, Inc.Patient Access Coordinator - Star Community Health Dental Van - AllentownAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Coordinates the scheduling of appointments, maximizing available appointments to meet the needs of the patients, maintaining a full schedule at all times for the dentist and the hygienist (daily checks the van schedule coordinating with the site to ensure that the schedule is full).
NewDirector, Quality and Patient Safety St. Luke's Health Network, Inc.Director, Quality and Patient SafetyQuakertown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. This individual will coordinate performance improvement activities, facilitate process and/or system changes to enhance patient safety, and collaborate with the network partners to enhance the delivery of quality and safe patient care across the continuum.
Administrative Coordinator, Medical Affairs, Credentialing Verification Office, Full Time, Bethlehem St. Luke's Health Network, Inc.Administrative Coordinator, Medical Affairs, Credentialing Verification Office, Full Time, BethlehemBethlehem, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Maintain close communication with CVO Manager and Supervisor, Medical Staff Officers, department and committee chairmen to ensure follow-through in change of hospital policy, medical staff policies and/or committee actions.
Sterile Processing Technician, Sterile Processing (Per Diem) St. Luke's Health Network, Inc.Sterile Processing Technician, Sterile Processing (Per Diem)Easton, PAPart timeRetrieves, sorts and decontaminates used materials, instruments, medical devices and equipment from the nursing units, Operating Room, Emergency Department, Delivery Rooms, Nurseries, Outpatient Departments, etc., according to established procedures. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Sterile Processing Technician (SPD) - Per Diem (Evenings) - Easton and Warren Campuses St. Luke's Health Network, Inc.Sterile Processing Technician (SPD) - Per Diem (Evenings) - Easton and Warren CampusesEaston, PAPart timeRetrieves, sorts and decontaminates used materials, instruments, medical devices and equipment from the nursing units, Operating Room, Emergency Department, Delivery Rooms, Nurseries, Outpatient Departments, etc., according to established procedures. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Sterile Processing Technician (Per Diem) St. Luke's Health Network, Inc.Sterile Processing Technician (Per Diem)Orwigsburg, PAPart timeRetrieves, sorts and decontaminates used materials, instruments, medical devices and equipment from the nursing units, Operating Room, Emergency Department, Delivery Rooms, Nurseries, Outpatient Departments, etc., according to established procedures. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
DATA ENTRY ANALYST Qureos IncDATA ENTRY ANALYSTPhiladelphia, Pennsylvania$20–$35 / hourThe successful candidate will be responsible for accurately maintaining and processing critical company and client data, playing a vital role in supporting our marketing and design operations. We are dedicated to creating unique websites and deploying innovative marketing strategies that enhance our clients' online presence and drive sales.
Data Entry Specialist Qureos IncData Entry SpecialistUnited$23–$27 / hourThe successful candidate will be responsible for accurately inputting, updating, and maintaining sensitive information in our firm's databases and case management systems. * Accurately and efficiently enter data from various sources, including legal documents, client records, and correspondence, into the firm’s digital systems.
Navy Contracting Systems Specialist - Admin and Data Entry IT Partners,IncNavy Contracting Systems Specialist - Admin and Data EntryMechanicsburg, PAIT Partners, Inc. (ITP) is seeking qualified personnel to support the Naval Supply Systems Command (NAVSUP) 02 Program Management Office in delivering Program Management Support Services for acquisition systems including ePS, ITIMP, SPS , and interconnected Navy/DoD enterprise systems. Positions support coordination, documentation, analysis, acquisition functional activities, MS365 automation, help desk functions, and administrative/data entry.
Data Entry Qureos IncData EntryUnited$18–$24 / hourAs a key member of our administrative staff, you will be responsible for accurately inputting, updating, and maintaining critical data within our systems. The ideal candidate is a highly organised individual with a keen eye for detail and a commitment to data integrity, which is paramount in the healthcare sector.
Claims Data Entry Clerk - Camp Hill, PA - Hybrid Gainwell Technologies LLCClaims Data Entry Clerk - Camp Hill, PA - HybridCamp Hill, PA$30,500–$43,500 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Data entry Qureos IncData entryUnitedExperienced in managing large volumes of information, maintaining confidential records, using Microsoft Office and Google Workspace, and delivering high-quality work within deadlines. Data Entry Specialist: Accurately enters, updates, and maintains digital records and databases while ensuring data integrity and confidentiality.
Data entry clerk Qureos IncData entry clerkUnited$26.47–$29.38 / hourAccurately and efficiently enter a high volume of data from various sources into our digital systems and databases. We are currently seeking a meticulous and highly organised Data Entry Clerk to join our team.
Remote Data Entry Specialist SkillerszoneRemote Data Entry SpecialistPhiladelphia, PennsylvaniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems.
Data Entry Clark Qureos IncData Entry ClarkUnited$25.50–$38.89 / hourThe successful candidate will play a crucial role in maintaining the accuracy and integrity of our company's data, which is vital to our mission of advancing biopharmaceutical research and development. TargED Biopharmaceuticals B.V. is seeking a meticulous and highly organised individual to join our team as a Data Entry Clerk .
NewData Entry Clerk eTeam Inc.Data Entry ClerkFort Washington, PA$18–$20 / hourRelevant computer applications such as MS Office Accurate keyboard skills and proven ability to enter data at the required speed Attention to detail. Update data Enter data from source documents into prescribed computer database, files and forms.
Data Entry Technician SpecialtyRxData Entry TechnicianHarrisburg, Pennsylvania$17–$19Notice: SpecialtyRx is seeking an experienced Pharmacy Technicians with Data Entry Pharmacy knowledge for our Harrisburg, PA pharmacy. Overview: Immediate opening for Full-Time Experienced Data Entry Pharmacy Technicians.
Data Entry Technician Phoebe MinistriesData Entry TechnicianAllentown, PAResponsible for performing data entry of medication orders for facility residents or team members; performing a variety of duties relating to Medical Records; reporting pertinent information to immediate supervisor. Candidates who excel are those who can thrive in a positive and respectful Customer Driven Culture while embodying the organization’s Faith in Action Mission, Vision, and Values.
Purchasing & Retail Pricing Data Entry Specialist Gage Talent & Business SolutionsPurchasing & Retail Pricing Data Entry SpecialistDouglassville, PAThis role is responsible for maintaining accurate product, cost, and pricing information within their QFloors ERP system, ensuring profitability across our Retail, Commercial, and Builder sales channels. Local thriving, established and growing flooring company seeking a detail-oriented Purchasing & Retail Pricing Data Entry Specialist to support their purchasing, inventory, and pricing operations.
Service Center Clerical Support-FT Ward Transport & Logistics Corp.Service Center Clerical Support-FTChester, PA$20–$22 / hourJob Title: Service Center Clerical Support-FT Advertising Title: Req #: 12592 Company: Ward Trucking, LLC Job Code: SVCCTRCS Location: Chester Employment Status: Full Time City: Chester Area of Interest: Administrative Support State: VA Rate of Pay: $20 to $22 per hour. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver's name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).
Provider Data Entry and Development Advance Sourcing ConceptsProvider Data Entry and DevelopmentPittsburgh, PennsylvaniaOn occasion, communications (email, phone, fax) to UCD dental providers may be required to verify/obtain necessary provider data. On occasion, communications (email, phone, fax) to UCD dental providers may be required to verify/obtain necessary provider data.
NewData Entry Clerk / Data Entry Specialist (Remote) SkillerszoneData Entry Clerk / Data Entry Specialist (Remote)Philadelphia, PennsylvaniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. In this role, you will be responsible for accurately entering, updating, and maintaining information within company databases and systems.
NewData Entry Associate/Data analyst Integrated Resources, IncData Entry Associate/Data analystWest Whiteland Township, PennsylvaniaContractorIndirect sales data entry into database, scanning and uploading of electronic documents, ensuring quality data, conducting ongoing cleanup of database, verifications, tracking and electronic filing of invoice data. Duration: 12 months +Requirements:Performing Data Entry of indirect sales information, data analysis, general contract administration support and general administrative support for the Sales Support Services team.
Data Entry Clerk - US Generis Tek Inc.Data Entry Clerk - USFort Washington, PA$17–$19 / hourOur philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Saba Momin at email address Saba.
Data Entry Operator - SAP BRIM BVA Bear's IT SolutionsData Entry Operator - SAP BRIMBoiling Springs, PAAs an SAP BRIM-Data Entry Operator, you will support SAP Billing and Revenue Innovation Management (BRIM) and SAP S/4HANA systems by accurately entering, validating, and maintaining high-volume transactional and subscription data. The operator collaborates with business analysts, SMEs, and technical teams to ensure timely and accurate data updates for operational and reporting needs.
Data Entry Technician Matrix Sciences Inc.Data Entry TechnicianPAWhat we do: Matrix Sciences International Inc. provides a uniquely comprehensive scope of laboratory, advisory, research, agriculture, sensory and data management services that support our customers' confidence in bringing safe, quality food to market. The Data Entry Technician performs all paperwork, technical and non-technical procedures required to receive, process and submit samples for laboratory testing.
Packaging Technician Actalent IncPackaging TechnicianLancaster, PA$18–$20.70 / hourThe Specimen Technician accurately sorts, registers, labels, racks, and stores biological specimens while performing precise data entry and supporting the accession of frozen samples. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
NewCustomer Care Diagnostics Veterinary Technician Integrated Resources, IncCustomer Care Diagnostics Veterinary TechnicianWest Whiteland Township, PennsylvaniaFull timeCase responsibilities include:InquiriesProduct quality (product defect) reportsAdverse reaction reportsLack of efficacy reportsBe versed and familiar with the Witness and Alpha-Trak product linesArrange for confirmatory testing when appropriateArrange for product replacement when appropriateAbility to speak fluently with confidence to veterinary staff about product, diagnostic interpretation, treatment protocolsEnsure that appropriate processes and procedures are followed that maintain consistency and accuracy in data entry, technical investigations, responses to inquiries and complaints, follow-up and the use of the pharmacovigilance databaseMaintain familiarity with Client products to maximize the ability to relate to situations encountered by customersMaintain basic familiarity with relevant competitor diagnostic products as comparative inquiries are not uncommonAbility to logically evaluate and troubleshoot product use difficulties experienced by customersAs a subject-matter-expert, conduct training for VMIPS and Client colleaguesAssist with the development and implementation of strategies to enhance the customer experienceIn the spirit of One Client, work with and maintain relationships with US Strategic Growth and Global Diagnostic colleaguesMaintain knowledge of VMIPS processes and working practicesMaintain proficiency with the use of the pharmacovigilance databaseEnsure visibility of cases with potential legal or public relations sensitivityEmphasize service and promote positive customer experience in every encounter; maintain fluency with successful customer communication techniquesParticipate in and complete all training, product certification and personal development opportunitiesContribute to team meetings and proactively look for continuous improvement opportunitiesEnsure a close and cohesively workflow with VMIPS technicians, veterinarians and Data Entry TechniciansProvide additional VMIPS team support as requested by managementQualificationsQualifications (i.e., preferred education, experience, attributes)DVM, VMD from an accredited veterinary college, Bachelors of Science or Certification as a Veterinary Technician (RVT, LVT, CVT)Minimum of 5 years of relevant laboratory experience (either in a reference laboratory, academic institution, or clinic setting), with experience setting up, running and reading lab tests and operating lab instrumentsMinimum of 2 years of clinical practice experiencePrior call center experience preferred. Customer Care Diagnostics Veterinary TechnicianIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.