Knowledge of Microsoft Excel: create tables, Pivot Tables, and formulas; Ability to coordinate or determine time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities; Ability to supervise or lead others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency; Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner; Ability to perform supervisory work involving policy and guidelines, solving both people- and work-related problems; Ability to perform skilled work involving rules/systems with almost constant problem solving; Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form; Ability to perform clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure; and. Serves as back up to unload shipments and verify BOL/Ship Tickets; Performs inventory movements using material handling equipment; i.e lift trucks (gas and electric), pallet jacks, hand trucks, and roll carts; Prepares a variety of required records, reports and correspondence; Receives and responds to inquiries, complaints and requests for assistance in areas of responsibility; Performs a variety of clerical work as required, including but not limited to typing reports and correspondence, copying and filing documents, entering and retrieving computer data, sending and receiving faxes, answering the telephone, etc.