UNKNOWN

ADAPTED_NOW

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales.

HOUR

<br/><br/><br/><p> </p>Starting Rate of Pay: $18.32/ hour<br/>Shift Time: 1500-1930<p> </p><p><b>POSITION OVERVIEW</b>:<br/>Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.</p><p><b>ESSENTIAL FUNCTIONS</b>:</p><ul><li>Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages</li><li>Verify and complete required documentation and reports</li><li>Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales</li><li>Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.</li><li>Administer freight pick-up process, as required</li><li>Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.</li><li>Make freight delivery appointments, as required</li><li>Review drivers’ Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member</li><li>Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.</li><li>Communicate with sales, operations and other service centers and/or departments to ensure customer’s needs are achieved and all issues are resolved</li><li>Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required</li><li>Comply with all applicable laws/regulations, as well as company policies/procedures</li><li>Perform other duties as required</li></ul><p><b>Disclaimer</b>: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.</p><p><b>QUALIFICATIONS</b>:</p><ul><li>High school diploma or GED</li><li>Two years general office experience preferred</li><li>One year customer service experience, preferred</li><li>Previous transportation experience preferred</li><li>Strong phone and interpersonal skills</li><li>Ability to count and perform basic math, with or without a calculator</li><li>Strong written and verbal communication skills</li><li>Ability to comprehend the various FedEx service products to assist in determining customers’ needs</li><li>Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc</li><li>Typing/data entry skills</li><li>Ten-key skills preferred</li><li>PC experience with the ability to learn required computer systems/programs</li><li>Demonstrated time management, organizational and multi-tasking skills</li><li>Ability to handle confidential information</li><li>Ability to follow instructions and complete required training</li><li>Ability to work independently and/or as a team member</li><li>Ability to work in a fast-paced team environment</li></ul><p><b>WORKING CONDITIONS</b>:</p><p>Office/dock environment</p><p>Fast-paced; deadline oriented</p><p>Hours may vary due to operational needs</p><p> </p><p> </p>EST FedEx Freight, Inc<p> </p>FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at hrasupportteam@fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.<p> </p><br/><br/>

FedEx Freight

10203: Service Center Support PT

10-key (Tenkey) Numeric Keypad

Administrative Skills

Billing

Calculators

Cargo/Freight

Communication Skills

Computer Skills

Computer Systems

Copying Machines

Corporate Policies

Customer Support/Service

Data Entry

Document Scanners

Documentation

Fax Machines

File Maintenance

High School Diploma

Information Technology & Information Systems

Interpersonal Skills

Leadership

Mail Processing

Mathematics

Multitasking

Needs Assessment

Office Equipment

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Resolve Customer Issues

Sales

Sales Operations

Systems Maintenance

Team Player

Telephone Skills

Time Management

Typing

Writing Skills

JobAdX

FEED

What You Need: Skills and AbilitiesEffectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization. As the Warehouse Manager, you will be responsible for managing and overseeing all warehouse functions, warehouse employees, material handling, warehousing and outbound logistics, and inventory control.

<h3>Description</h3><br/><div>Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.   Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility. <br/>Join us to create a better future while growing professionally in a supportive environment!<br/><br/>As the Warehouse Manager, you will be responsible for managing and overseeing all warehouse functions, warehouse employees, material handling, warehousing and outbound logistics, and inventory control. You will ensure accuracy in inventory and manage process flow, workloads, asset utilization, and assist with continuous improvement projects. This position is based out of our Wilburton, OK manufacturing and distribution facility.</div><br/><h3>What You Will Be Doing:</h3><br/><ul><li>Ensure orders are received and shipped correctly, on time and utilizing the most cost-effective methods. </li><li>Manages the day-to-day operations of the warehouse facility and activities, including shipping, receiving, material handling, inventory control, asset utilization, and maintenance.</li><li>Ensures inventory accuracy through full material flow, from receipt of raw materials to shipping of finished goods. Utilizes the digital inventory control system to maintain accurate counts. Organizes the warehouse in an efficient manner.</li><li>Determines the proper material handling and shipping methods that balance the needs of production, customer and corporate goals.</li><li>Learn, develop and drive innovative warehouse management approaches that continuous improve and support business goals.</li><li>Reviews and approves invoices and billing.</li><li>Provides product application sizing when necessary for assigned products. Completes quotes for the sale of finished goods through the customer service database.</li><li>Processes paperwork for returned materials and warranty refunds.</li><li>Maintains inventory accuracy through routine audit/cycle count program.</li><li>Plan and assists with shipping and receiving and warehouse maintenance as needed.</li><li>Performs other related duties as required or assigned.</li></ul><div><strong>SUPERVISORY RESPONSIBILITIES</strong></div><ul><li>Supervises supervisory and/or non-supervisory employee(s).</li><li>Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees; addressing complaints and resolving problems.</li><li>Working with Human Resources on employee issues.</li></ul><div><strong>Who We Want:</strong></div><ul><li><strong>Dedicated achievers.</strong>People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.</li><li><strong>Effective communicators.</strong>People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.<br/><br/></li></ul><div><br/></div><br/><h3>What You Need:</h3><br/><div><strong>Skills and Abilities</strong></div><ul><li>Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.</li><li>Maintains confidentiality and uses discretion with business information.</li><li>Develops, reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, work instructions, and procedure manuals.</li><li>Writes routine reports and correspondence.</li><li>Adds, subtracts, multiplies, and divides numbers (using currency and other forms of measurement).</li><li>Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.</li><li>Deals with problems involving several known variables in situations of routine nature.</li><li>Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.</li><li>Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.</li><li>Completes some moderately repetitive tasks.</li><li>Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).</li></ul><div><strong>Education and Experience</strong></div><ul><li>Equivalent of four years of high school (required). Bachelor’s degree in supply chain management, business or related field preferred.</li><li>Five to seven years of relevant experience (required).</li></ul><div><strong>Computer Skills<br/>Intermediate:</strong> Alphanumeric data entry, spreadsheet.<br/><strong>Basic:</strong> Word processing/typing.</div><div><br/></div><br/><h3>Why Work at Franklin Electric?</h3><br/><div>Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.<br/><br/>FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: </div><ul><li>Generous paid time off & holidays</li><li>Vacation Time</li><li>Paid parental leave & on-site motherhood rooms</li><li>401(k) with matching & service contributions </li><li>Health, dental, vision, life insurance</li><li>Short & long-term disability</li><li>Fertility & adoption support</li><li>Undergraduate & graduate tuition reimbursement</li><li>Professional development assistance</li><li>Health & wellness programs</li></ul><div>Take a look at this video to see our <a href="https://www.youtube.com/watch?v=UmBwBV4M_jU" rel="nofollow">Global Headquarters</a> here in Fort Wayne, Indiana. <br/><br/><br/><br/></div>

Franklin Electric is a global leader in the manufacturing and distribution of products and systems focused on the movement and management of water and fuel. We offer pumps, motors, drives, and controls for use in a wide variety of residential, commercial, agricultural, industrial, and municipal applications.

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10203: Service Center Support PT FedEx Freight

Warehouse Manager Franklin Electric

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