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In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. Designed to accommodate an ever-growing number of future students and families who are drawn to High Point University, the Jana and Ken Kahn Hotel provides guests with an extraordinary experience.

<div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Job Description</h2></div><div>Designed to accommodate an ever-growing number of future students and families who are drawn to High Point University, the Jana and Ken Kahn Hotel provides guests with an extraordinary experience. The Kahn Hotel features beautifully appointed guest rooms and suites and a fine-dining restaurant, all connected to the Nido and Mariana Qubein Arena and Conference Center. This dynamic facility is home to HPU?s men?s and women?s basketball teams, as well as a venue for major events, speakers, concerts, entertainment, academic symposia and recreational activities. Aramark Destinations is hiring a GM to lead the hospitality experience at HPU, a campus built around the Premier Life Skills model and recognized internationally for its Extraordinary Hospitality Standards. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating  $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.</div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Job Responsibilities</h2></div><div><ul><li>Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.</li><li>Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.</li><li>Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.</li><li>Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.</li><li>In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.</li><li>Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.</li><li>Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.</li><li>Lead hospitality where the standard is Extraordinary!</li></ul>At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. </div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Qualifications</h2></div><div> In order to be prepared for this leadership role, qualified candidates will possess:<ul><li>Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.</li><li>The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.</li><li>Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.</li><li>Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.</li><li>Meaningful experience in service industry, contract services, or hospitality environment.</li><li>Proven ability leading through other managers.</li><li>Experience in creating and managing a department budget, financial controls and analysis.</li><li>Experience crafting product sales strategies and implementing operational programs and initiatives.</li></ul>This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). </div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">About Aramark</h2></div><div>Our MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at <a href="http://www.aramarkcareers.com" rel="nofollow">http://www.aramarkcareers.com</a> or connect with us on <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FAramarkCareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295643289%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FStKmW3AoNZb2vJnR%2FQQ65UlkGbWjN%2B0YzJ0Pl3Vpcs%3D&reserved=0" rel="nofollow">Facebook</a>, <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Finstagram.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kdMgnbALw10003oI5eCv3mUef0FKb%2BAuVM38jJD%2BTEM%3D&reserved=0" rel="nofollow">Instagram</a> and <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Faramarkcareers&data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aDi0EMVcAG61WwWR7WpIUFcvNiqtIRl5d8p%2BKAdrL2c%3D&reserved=0" rel="nofollow">Twitter</a>.</div></div></div>

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you 
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service 
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it 
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

Aramark

General Manager - High Point University

Basketball

Budget Management

Business Growth

Communication Skills

Community Relations

Contract Requirements

Custodial Services

Customer Relations

Customer Satisfaction

Customer Support/Service

Entrepreneurship

Equal Employment Opportunity (EEO)

Federal Laws and Regulations

Finance

Financial Analysis

Financial Control

Financial Management

Financial Operations

Food Services

Interpersonal Skills

Leadership

Maintain Compliance

Needs Assessment

Operational Audit

Operational Strategy

Operations Management

Operations Planning

Performance Tuning/Optimization

Problem Solving Skills

Product Strategy

Record Keeping

Restaurant

Retail

Safety Standards

Sales Management

Sales Strategy

State Laws and Regulations

Team Lead/Manager

Twitter

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OTHER

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You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Introduction:
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. 

Overview:
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities:
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations:<ul><li>Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.</li><li>Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>Help resolve customer issues and complaints and escalating problems to the management team when necessary.</li><li>Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. </li><li>Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.</li><li>Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.</li><li>Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.</li><li>Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.</li></ul>Physical Demands:<ul><li>Frequent movement within the store to access various departments, areas, and/or products.</li><li>Ability to remain in a stationary position for extended periods.</li><li>Frequent lifting.</li><li>Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul>Benefits available include:<ul><li>Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>Employee Discount</li><li>Paid sick time (accrued based on time worked)</li><li>Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>Commuter Benefits</li></ul> COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications:
<ul><li>2+ years’ experience in a retail setting preferred.</li><li>Candidates must be a minimum of 18 years of age to be considered for employment. </li><li>High school diploma/GED preferred.</li><li>Outstanding customer service skills to match customers to products that meet their needs.</li><li>Basic reading, writing and accounting skills required.</li><li>Excellent customer service and communication skills needed.</li><li>Strong interpersonal, communication, and problem solving skills.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li></ul>

EEO Statement:
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Barnes & Noble Education, Inc.

Supervisor (Part-time) - High Point University

Accounting

Coaching

Community and Social Services

Content Delivery/Distribution

Diversity

Faculty Administration

Financial Aid

High School Diploma

Higher Education

Housekeeping/Cleaning

Loss Prevention

Merchandising

Multitasking

Procedure Implementation

Rentals

Resolve Customer Issues

Sales

Time Management

Training/Teaching

Transaction Processing/Management

[AW]-iCims

Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community. Responsibilities As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations : + Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service. + Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members. + Help resolve customer issues and complaints and escalating problems to the management team when necessary. + Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. + Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload. + Assist with processing sales transactions involving cash, credit, or financial aid payments as needed. + Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store. + Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal. Physical Demands : + Frequent movement within the store to access various departments, areas, and/or products. + Ability to remain in a stationary position for extended periods. + Frequent lifting. + Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Benefits available include: + Get paid sooner! Daily Pay earned wage access is available to all store employees. + Employee Discount + Paid sick time (accrued based on time worked) + Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period) + Commuter Benefits COVID-19 Considerations : Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications + 2+ years’ experience in a retail setting preferred. + Candidates must be a minimum of 18 years of age to be considered for employment. + High school diploma/GED preferred. + Outstanding customer service skills to match customers to products that meet their needs. + Basic reading, writing and accounting skills required. + Excellent customer service and communication skills needed. + Strong interpersonal, communication, and problem solving skills. + Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Job Locations _US-NC-HIGH POINT_ ID _2026-22401_ Category _Retail Sales Associate_ Position Type _Regular PT_

Barnes & Noble Education

Retail Sales

Barnes & Noble College Booksellers

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General Manager - High Point University Aramark

Supervisor (Part-time) - High Point University Barnes & Noble Education, Inc.

Supervisor (Part-time) - High Point University Barnes & Noble Education

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