The SHIFT LEAD is responsible for supporting the LEADERSHIP TEAM in restaurant operations including but not limited to: Personnel Management, Inventory Management, Operational Excellence, Ensuring remarkable guest experiences, Execution of business growth plans, Team building and development, and Maintaining Chick-fil-A policies, procedures and brand image. CLEANLINESS – Ensuring dining room, restrooms, FoH and Kitchen are cleaned during daily transitions and closings; ensuring that the FoH and Kitchen cleaning board tasks are assigned, completed properly, and followed up.