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The SHIFT LEAD is responsible for supporting the LEADERSHIP TEAM in restaurant operations including but not limited to: Personnel Management, Inventory Management, Operational Excellence, Ensuring remarkable guest experiences, Execution of business growth plans, Team building and development, and Maintaining Chick-fil-A policies, procedures and brand image. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C. Salary.

Our Chick-fil-A locations at 82nd & University and 114th & Quaker are looking for motivated and restaurant experienced individuals to step into our Shift Lead Role. Our Shift Leads are integral to our operations in both the front of house and the kitchen, ensuring that our shifts run smoothly, our Team Members are engaged, and that our team is successful in meeting or exceeding business strategy goals. We offer training and resources to develop your career aspirations and ensure that you are successful in your role.ROLE REQUIREMENTS<ul><li>Restaurant Leadership experience</li><li>At least 18 years of age</li><li>Ability to work days, nights and weekends</li><li>Consistency and Reliability</li><li>Cheerful and Positive Attitude</li><li>A Passion to Serve Others</li><li>Ability to Solve Bottlenecks and Identify Solutions</li><li>Experience in Team Development</li></ul>MINUMUM REQUIREMENTS<ul><li>2 Years of Restaurant experience</li><li>1 Year Restaurant Leadership experience</li><li>Open Availability (Monday - Saturday, 5:30AM - 11:00PM)</li></ul>COMPENSATION PACKAGE<ul><li>$17.00 - $19.00 per hour with overtime available</li><li>Structured raise system based on Quarterly Evaluations</li><li>Paid Training</li><li>401k with employer match up to 6%</li><li>Vacation PTO</li><li>Daily Meal Allowance</li><li>Scholarship Opportunities</li><li>Sundays off</li></ul>ROLE SUMMARYThe SHIFT LEAD is responsible for supporting the LEADERSHIP TEAM in restaurant operations including but not limited to: Personnel Management, Inventory Management, Operational Excellence, Ensuring remarkable guest experiences, Execution of business growth plans, Team building and development, and Maintaining Chick-fil-A policies,procedures and brand image.CHAIN OF COMMANDEXECUTIVE DIRECTOR > DIRECTOR TEAM > SHIFT LEADKEY SKILLS AND BEHAVIORSDecision Making, Organization, Communication, Stress Tolerance, Adaptability, GuestService, Time Management, Dependability, Humility and Empathy, Cash Handling, Problem Solving, Operational Excellence, Procedure Execution, Conflict Management, Team Coaching, Data Reporting, Project Delegation, and Shift AwarenessOPERATIONALRESPONSIBILITIESM.O.D. <ul><li>SHIFT OPERATIONS – Position board, break schedule, Speed of Service, Productivity, Transitions, Restocking, Product transfers and Guest complaints are entered correctly</li><li>SHIFT AWARENESS – Ensuring shift is run with Operational Excellence and Remarkable Guest Experiences</li><li>CASH ACCOUNTABILITY – Register till accuracy, Changefund accuracy</li><li>INFORM – Ensuring End of Night is closed out accurately in Inform</li><li>POLICY/PROCEDURE ACCOUNTABILITY – Ensuring that Team is held accountable to Handbook policies, Pathway procedures, etc</li><li>ACTION PLANS – Ensuring that Action Plans and Business Strategies designed by Leadership are communicated, executed, and followed up</li></ul>FACILITIES <ul><li>CLEANLINESS – Ensuring dining room, restrooms, FoH and Kitchen are cleaned during daily transitions and closings; ensuring that the FoH and Kitchen cleaning board tasks are assigned, completed properly, and followed up</li><li>MAINTENANCE – Ensuring that any FoH or Kitchen repairs/replacements needed are communicated </li><li>STORAGE AREAS – Ensuring that storage areas and Walk-ins are kept organized and clean</li></ul>TRAINING<ul><li>NEW HIRES – Ensure that New Hires are engaged and welcomed</li><li>TEAM COACHING – Ensure that Team Members are coached to standards and praised</li><li>for actions and behaviors</li><li>MORALE – Ensure that any Team Member concerns are communicated </li></ul>HOSPITALITY <ul><li>CHAMPION - Owning the level of Hospitality and Service shown by the Team in ensuring guests have a Remarkable Experience by welcoming guests, using Core 4, staying engaged at window, and executing table touches</li><li>KEYCONCEPTS – Ensure Team Members know and use Core 4, Second Mile Service, Food Safety 5, and H.E.A.R.D</li></ul>FOODSAFETY<ul><li>FIFO – Ensuring the proper storage and rotation of food products</li><li>COMPLIANCE – Ensuring compliance and training for all Food Safety guidelines</li><li>DAILYCRITICALS – Ensuring that Safe Daily Criticals are completed on time</li></ul>CATERING<ul><li>ORDERS – Ensure that catering orders are taken and entered correctly </li><li>PREP – Ensure that catering orders are printed for the day, communicated, and prepped accurately</li></ul>REPORTING<ul><li>WEEKLY F.A.C.T. SHEET</li></ul>NOTE: THIS SHIFT LEAD JOB POSTING HAS NOT BEEN DEFINED AS A FRONT OF HOUSE OR KITCHEN ROLE, CANDIDATES WILL BE CONTACTED AND PLACED BASED ON THEIR WORK EXPERIENCE AND SKILLSET. OPEN AVAILABILITY IS PREFERRED.Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.<h3>Salary</h3>$17.00 - $19.00 per hour<h3>Benefits</h3>401(k), 401(k) matching, Employee discount, Paid training, Paid time off<h3>Job Type</h3>Full time<h3>Schedule</h3>Day shift, Night shift, Overtime, Monday to Friday, Weekend availability

Chick-fil-A

Chick-fil-A Shift Lead | 82nd & University | 114th & Quaker

Accounts Receivable

Brand Marketing (Branding)

Business Growth

Business Plan

Business Strategy

Catering Services

Coaching

Conflict Resolution

Cook Dishes

Exceeded Sales Goal

FIFO

Food Safety

Housekeeping/Cleaning

Inventory Management

Leadership

Maintain Compliance

Operations Processes

Order Processing

Organizational Skills

People Management

Problem Solving Skills

Restaurant

Scholarship

Team Building

Time Management

Training/Teaching

Waitressing

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With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.

YEAR

Job Description:Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And, you won’t be in this alone. We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Assistant Store Managers have:<ul><li>Excellent communication and leadership skills</li><li>Three or more years of sales and/or customer experience in telecommunications or a related industry</li><li>Prior management experience</li><li>Well-developed planning, analytical and problem-solving skills</li><li>Familiarity with wireless terminology, industry trends and AT&T mobility systems</li><li>The ability to collaborate with key stakeholders on initiatives beyond store walls</li></ul>Additional requirements include:<ul><li>Strategic perspective and the ability to champion change</li><li>Inspiring your team through high performance, collaboration and teamwork</li><li>Utilizing professional expertise to solve problems and analyze issues</li><li>Taking initiative and striving and creating results</li></ul>Our Assistant Store Managers earn between $42,800 - $64,200 annually plus up to $18,000 in commissions yearly if sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual staring range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:<ul><li>Medical/Dental/Vision coverage</li><li>401(k) plan</li><li>Tuition reimbursement program</li><li>Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)</li><li>Paid Parental Leave</li><li>Paid Caregiver Leave</li><li>Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>Adoption Reimbursement</li><li>Disability Benefits (short term and long term)</li><li>Life and Accidental Death Insurance</li><li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>Employee Assistance Programs (EAP)</li><li>Extensive employee wellness programs</li><li>Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone</li></ul>Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunitiesAT&T is a fair chance employer and does not initiate a background check until an offer is made."Weekly Hours:40Time Type:RegularLocation:USA:TX:Lubbock:601 University Ave:RET/RETSalary Range: $42,800.00 - $64,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T is bringing it all together - helping people mobilize their worlds - with advanced mobile services, next-generation TV and high-speed Internet services, and smart solutions for businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services. Our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're creating new solutions for consumers and businesses to help them mobilize their communications and entertainment. AT&T has more than 120 million wireless customers who have the nation's strongest LTE signal* and the nation's most reliable 4G LTE network** at their fingertips. Our voice and data network covers more than 99 percent of all Americans, so our customers can stay connected from virtually anywhere - whether they're driving home from work, or driving across the country. Even if our customers decide to travel abroad, we have them covered. AT&T has the best worldwide coverage of any U.S. carrier, with voice services in more than 225 countries and territories, data roaming in more than 210 countries and territories, and 3G in more than 170 countries and territories. We also plan to expand into Latin America with our acquisition of Iusacell - Mexico's leading wireless company.

AT & T

Assistant Store Manager LUBBOCK UNIVERSITY

AT&T

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Chick-fil-A Shift Lead | 82nd & University | 114th & QuakerChick-fil-A

Assistant Store Manager LUBBOCK UNIVERSITYAT & T

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