Medford, Massachusetts3 days ago
Ensures timely and accurate course information across catalogs for OLLI and Center offerings using a variety of technical platforms such as enrollment/learner information systems, website catalogs, and digital catalogsAssists learner registration for non-credit courses including: review, input, and/or processing a variety of learner records including applications, refunds, drop/add/withdrawal/audit, and other related forms or records required in registration. Assists learners with initiating and successfully navigating membership and enrollment and/or registration-related applications and processes, including troubleshooting, researching, and resolving learner challenges including online enrollment, billing, passwords/account management, and use of discount codes, building a positive relationship between learners and the university.