li>INTERPERSONAL:
Greets and directs visitors;
Answers phones and screens incoming calls;
Provides advice to callers regarding policy and procedures (e.g., citing a regulation to solve a specific problem);
Coordinates with others both within and outside of the organization on a variety of non-routine matters.
schedule and prioritize office workflow;
operate office equipment which includes computers, tablets, and other electronic equipment;
operate office suite software;
take notes (shorthand, speedwriting or other method acceptable to the supervisor).