End User Experience Senior Manager Kraft Group LLCEnd User Experience Senior ManagerFoxborough, MAThis leader drives continuous improvement in service quality, user satisfaction, and operational efficiency through data-driven insights, modern service management practices, and strong partnership with IT and business leadership. This role focuses on optimizing the overall employee technology experience by aligning support operations, endpoint services, and workplace technologies with business needs and enterprise priorities.
Part-time Faculty, User Experience Graduate Certificate Program University of Rhode IslandPart-time Faculty, User Experience Graduate Certificate ProgramKingston, RIThe college is committed to excellence in teaching and its academic units create learning experiences that stress: The free and rigorous pursuit of knowledge Intellectual curiosity Respect for differences across cultures and perspectives A passion for personal expression An investment in the responsibilities of an educated global citizen in a democratic society The College facilitates students development into leaders and global citizens who think critically and creatively, communicate effectively, and participate actively in local and global communities. Masters degree in technical communication or a related field, OR a Bachelors degree and three (3) years of professional experience in areas such as: UX research UX analytics UX writing Content design Usability and heuristic evaluation Accessibility Wireframing, prototyping Content optimization and strategy 2. Must have technical knowledge and proficiency in interaction design technologies (e.g., Figma and the Adobe Suite) as well as remote collaboration tools.
NewUser Experience Writer FidelityUser Experience WriterSmithfield, Rhode IslandMarketingPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Day to day, you’ll collaborate closely with UX designers, UX researchers, product managers, marketing teams, and compliance to create cohesive user-centered experiences.
Sr. Manager, User Research CVS Health CorpSr. Manager, User ResearchWoonsocket, RI$130,295–$284,280 / yearPlan, design, and execute a wide range of qualitative and quantitative research studies, including moderated/unmoderated usability testing, tree testing, card sorting, and surveys. The ideal candidate brings significant experience across omnichannel digital experiences and has demonstrated success in building research practices in complex enterprise environments.
End User Support Specialist Zoll Data Systems, Inc.End User Support SpecialistPawtucket, RIRemote$30–$32.10 / hourDeliver timely, efficient, and exceptional technical support for various hardware, software, identity and access issues maintaining user account security and management through multiple channels. The End User Services Specialist has a passion for technology and excellence in customer service enabling this person to provide comprehensive IT support to our end users.
Sales Representative, End User Assa Abloy ABSales Representative, End UserMansfield, MA$80,000–$100,000 / yearASSA ABLOY's offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrances. We provide unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry.
End User Services Analyst Zoll Data Systems, Inc.End User Services AnalystPawtucket, RIRemote$30–$31.21 / hourMaintain primary technical ownership of service support tickets by working with technical resources to resolve/answer technical questions without reassigning the ticket. Interact with Desktop Support, Network team, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
User Support Specialist SercoUser Support SpecialistProvidence, RIThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
NewUser Analytics Partner Citizens Financial Group IncUser Analytics PartnerJohnston, RIRemoteAssist in the development of customer servicing reporting and tracking requirements for products and features across Online Banking and Citizens Bank Mobile App and Collaborate with business stakeholders and cross-functional teams (Marketing, Digital Sales, Digital Banking, etc.) to provide tracking solutions and analysis specific to each particular team's needs. Generating and maintaining regular reports and interactive dashboards using Adobe Analytics Workspace to visualize and communicate key performance indicators (KPIs) and other relevant metrics across organizations; and Utilizing JIRA to create tickets and respond to inquiries.
Senior Paid User Acquisition Strategist RevenueCatSenior Paid User Acquisition StrategistMassachusettsRemoteCustomer UA strategy and growth: Running structured engagements with RevenueCat customers and prospects - auditing their UA strategies, advising on channel mix, helping them design measurement frameworks, and ultimately guiding them on how to scale their user base profitably. Educational content and public thought leadership: Partnering with our Advocacy and Content teams to turn real engagement learnings into blog posts, webinars, conference talks, teardowns, and guides.
Staff Product Manager - Supply Experience ShiftKeyStaff Product Manager - Supply ExperienceMassachusettsRemoteLeveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare.
Digital Execution Strategist Westinghouse Electric Co LLCDigital Execution StrategistMA$33–$38 / hourAt WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service.
NewTechnical Director - AI UX Rocket SoftwareTechnical Director - AI UXProvidence, RIRemote$174,000–$235,000 / yearThe Technical Director for AI User Experience will set the long-term vision for how users collaborate with AI-driven capabilities across copilots, contextual assistants, multimodal interfaces, and intelligent automation to ensure these experiences are intuitive, trustworthy, governable, and enterprise-grade. • Partner with Product, UX, and Engineering leadership to integrate AI experience patterns into product roadmaps and platform architecture, and to challenge designs that compromise trust or usability.
AI Platform SME, AVP State StreetAI Platform SME, AVPMassachusettsBased in the greater Boston area, the role involves working closely with internal Charles River and Alpha teams (R&D, client management, professional services, sales) and external stakeholders (clients and prospects) to ensure that platform functionality is augmented insofar as possible with agentic AI/ML capabilities – both as part of embedded components and via integration techniques (API, MCP, CLI). This individual will drive the lifecycle of AI initiatives, including use case discovery, model integration, workflow design, governance alignment, and performance measurement, ensuring that AI capabilities deliver consistent, measurable impact across both internal operations and client-facing solutions.
UI/UX Designers State StreetUI/UX DesignersMassachusettsAs a Senior UX Designer at CRD, you will partner closely with product managers, business analysts, and engineering leads to define business problems and shape solutions for products used by traders, portfolio managers, compliance professionals, and platform operations teams. Design for enterprise workflows that are data-intensive, multi-step, and role-sensitive, including scenarios involving dashboards, tables, configuration, drill-down flows, and multi-workspace tasking.
Pre-Sales Solutions Architect - IBM Arrow Electronics IncPre-Sales Solutions Architect - IBMMARemote$151,600–$180,400 / yearProduce impactful, thought-leadership content, including blogs, articles, webinars, white papers, and presentations, to educate, inspire and articulate the art of possible, while effectively positioning Arrow Electronics as a channel leader ON AI-Related topics. As an IBM Hybrid Cloud and Power, you will be responsible for leading partner Cloud and Power conversations to drive innovation, problem-solving, and user-centric solutions to our business partners that are focused on Cloud, Power, and modernized infrastructure.