Information Architect MDMS Recruiting LLCInformation ArchitectNew York, NY$45–$70 / hourContractorIntegrate AI to automate tagging, content suggestions, and user experience optimization based on IA principles. Ensure the global corporate intranet's content is organized intuitively to.
Tax Innovation User Experience - Associate Summer/Fall 2026 PricewaterhouseCoopers LLPTax Innovation User Experience - Associate Summer/Fall 2026NY$53,500–$142,000 / yearli>Preference for at least one of the following fields of study: Design, Graphic Design, Computer Graphics, Visual Communication, Digital Communications and Media/Multimedia, Computer Engineering, Computer and Information Science, Management Information Systems, Information Technology. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Senior User Experience Designer InCloud, LLCSenior User Experience DesignerNY$167,000–$234,000 / yearWe're looking for someone excited to champion user insights and drive value by exploring user behavior and feedback, masterfully demo and understand product facets within the Ontra ecosystem, strategically prioritize innovative features while staying ahead of industry trends, and lead a team in delivering seamless, well-designed user experiences. If you are a highly empathetic Senior User Experience Designer who thrives on user-focused design, embraces emerging AI technologies to elevate user experiences, and collaborates seamlessly with multidisciplinary teams, we'd love to get to know you!
User Experience Design Expert SAP SEUser Experience Design ExpertNY$162,524–$276,340 / yearp>Education and Occupational Experience: Bachelor's degree or foreign equivalent in Visual Design, Human Computer Interaction, Experience Design, Visual Arts, Human Computer Engineering, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience: Experience must include four (4) years involving each of the following: Facilitating design thinking workshops; Customer journey frameworks; Leading cross-functional working teams across multiple departments within a company or organization; and.
Director User Experience eCommerce 1-800-Flowers.com IncDirector User Experience eCommerceNYp>We are seeking a Director of UX who instinctively "puts the customer hat back on" in every decision, someone who champions experiences that serve real user needs first, not just internal assumptions. This role will lead the UX vision for our eCommerce ecosystem, ensuring every interaction, from discovery to checkout to post-purchase, is intuitive, frictionless, and grounded in a deep understanding of customer behavior.
User Experience Designer MercorUser Experience DesignerNew York, New YorkRemote$50–$125 / hourli>Develop product mockups using Figma, Sketch, or Adobe tools. Mercor connects elite creative and technical talent with leading AI research labs.
Vice President, User Experience & Human Factors Ipsos SAVice President, User Experience & Human FactorsNY$165,000–$175,000 / yearWith over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. This might be the job for you if you have: Bachelors degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Masters degree or higher preferred).
Senior User Experience Researcher (Hybrid) M&T Bank CorpSenior User Experience Researcher (Hybrid)NY$113,300–$188,800 / yearYou will develop relationships and work closely with leaders in Product Management, Software Engineering, Marketing, and Business to solve complex challenges and craft powerful experiences that highlight our products' unique capabilities and personalities. Designs and executes primary research to explore user behaviors and motivations through surveys, ethnography, in depth interviews, concept testing, stakeholder interviews, workshop facilitation, usability testing, and heuristic evaluations.
Product Manager - Data User Experience - BQuant Bloomberg LPProduct Manager - Data User Experience - BQuantNY$140,000–$295,000 / yearYou will also serve as the primary liaison to Bloombergs data-producing teams and will work closely with Engineering, Quants, and other product managers to ensure the platform enables a wide range of use cases from exploratory research to production-grade applications. BQuant reimagines the Bloomberg experience by putting code at its core - it brings together the cutting edge of our Data API and AI strategies to enable unprecedented customization and time-to-value for our code-aware users and in a manner that is instantly available.
User Experience Designer, AI Solutions McDermott Will & Emery LLPUser Experience Designer, AI SolutionsNew York, NY$110,000–$169,000 / yearWe''re looking for a UX Designer to serve as the design authority across our AI Solutions Delivery team: advising analysts on UX approaches, setting the quality bar for every user-facing solution we ship, and stepping in to drive design directly when it matters most. Experience designing for complex workflows - multi-step processes, data-dense interfaces, or tools used by professional or expert users.
IT Support Analyst - End User Technology & Experience HinesIT Support Analyst - End User Technology & ExperienceNew York, New York$115,000–$130,000 / yearp style="margin:0px">While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
User Experience Designer Seven Seven SoftwaresUser Experience DesignerNewark, NJdiv>Key Job ResponsibilitiesDefine the design (experience) strategy leading and facilitating working sessions with stakeholders and business partners, utilizing the Discovery Canvas Approach, to unpack and highlight the problem statement that seeks to identify the Opportunity, Response, Impact, Outcome. Lead the holistic, end-to-end, Human Centered Design efforts for the team, ensuring the successful delivery of a best-in-class, customer centric outcome.
VP of User Experience InCloud, LLCVP of User ExperienceNY$260,000–$390,000 / yearDesign Thinking & Strategy: Champion human-centered design practices across the organization, partnering with Product and Engineering to frame problems clearly, validate assumptions early, and drive decisions rooted in user insight, including translating that thinking into compelling narratives for C-suite and non-technical stakeholders. We're looking for someone who leads with curiosity and empathy, builds and develops high-performing design teams, and brings the craft and strategic vision to deliver intuitive, valuable product experiences across all surfaces.
Director, IT End User Experience Hines Interests Limited PartnershipDirector, IT End User ExperienceNY$190,000–$240,000 / yearThe Director will lead a small, highly specialized global team and work closely with IT Support, IT Asset Management, Facilities, InfoSec, and cross functional IT teams to ensure a consistent, secure, and high-quality end-user experience across all corporate locations. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.
IT Support Analyst End User Technology & Experience Hines Interests Limited PartnershipIT Support Analyst End User Technology & ExperienceNY$78,000–$100,000 / yearp>While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. The position partners closely with IT leadership, Facilities, and cross-functional teams to support office technology operations, office moves, and continuous improvement of end-user services.
Associate User Experience Director - Visa Freelance AKQA IncAssociate User Experience Director - Visa FreelanceNew York, NY$4,000–$5,000 / weekWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. User Experience leaders at AKQA apply artistry and craftsmanship to strategic insights, designing articulate, beautiful and impactful customer experiences across a wide variety of channels and devices.
Manager, User Experience (UX) Gibson DunnManager, User Experience (UX)New York City, New Yorkli>Ensure the operational availability and maintenance of all computer-related equipment, including PCs, printers, laptops, smartphones, data communication equipment, audio-visual systems, and when directed by IT Operations, servers and network infrastructure. Based in New York, the Manager, User Experience will have the primary responsibility of overseeing all IT local support staff in the New York ensuring the effective and efficient delivery of IT services.
Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One Financial CorpSenior Director, Research & User Intelligence, Customer and Developer ExperiencesNY$269,600–$307,700 / yearli>People and Talent Management: Lead and motivate a high performing team of professionals; provide people management leadership by hiring the best talent, setting goals, developing associates, managing employee performance and compensation decisions, promoting teamwork and handling performance management of the team. Cross Functional Partnership: Adept at establishing credibility with, as well as motivating and mentoring, designers, product managers, engineers, and business leaders with experience in engaging thoughtfully with the senior executive committee and working day to day with senior leaders.
Head of User Experience InCloud, LLCHead of User ExperienceNYRemote$260,000–$390,000 / yearp>If you are a future-focused UX leader who pairs bold strategic vision with deep expertise in AI-first and agentic experiences-designing systems where intelligent agents do the work and humans guide, supervise, and trust the outcomes-we'd love to get to know you! Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle.
User Experience Design, Vice President - AI for CIB Operations JPMorgan Chase Bank, N.A.User Experience Design, Vice President - AI for CIB OperationsNew York, NYFull timeAs a Vice President Experience Design Lead in the AI for CIB Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making.
Senior User Experience Researcher Angi IncSenior User Experience ResearcherNYRemote$130,000–$180,000 / yearp>On the other side, youll own a portfolio of customer experience metrics programs - tracking how users feel and behave across key moments in the Angi journey, measuring the impact of product changes over time, and building the longitudinal understanding that keeps the team grounded in whats actually happening for customers. Your in-house product experience gave you: familiarity with how product roadmaps, sprint cycles, and metrics work; an understanding of how research earns trust and gets used in a fast-moving team; and a track record of insights that influenced real decisions.
User Experience Product Designer Verisk Analytics IncUser Experience Product DesignerJersey City, NJUnsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.
Senior User Experience Designer, Associate - AI-Enabled Journeys JPMorgan Chase Bank, N.A.Senior User Experience Designer, Associate - AI-Enabled JourneysBrooklyn, NYFull timeSpecifically, you will design AI-enabled customer and employee experiences that activate key use cases-e.g., onboarding & account opening, money movement & payments, lending servicing, banker productivity, alerts/communications-in partnership with Product, Tech, and Data. Designers play a critical role in human-centered AI: defining the problem, aligning to controls, crafting transparent interactions, and measuring outcomes that matter to customers, bankers, and the business.
NewLead User Experience Researcher Automatic Data Processing IncLead User Experience ResearcherRoseland, NJp>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. Build clear, defensible, evidence-driven analysis and findings narratives that can withstand pressure-testing and critique from various audiences, from engineering ICs to senior business and technology executives.
VP - End User Technology and Experience New York Life Insurance CoVP - End User Technology and ExperienceNY$230,000–$275,000 / yearli>Develop and execute a holistic strategy for modern workplace technology-including endpoint management, unified communications, collaboration tools, AV infrastructure, and workplace automation tools leveraging RAG and Agentic AI Technologies. Architect of future state technology servicing building autonomous technology support services with technologies such as Moveworks, Nexthink, custom developed AI driven experiences.
NewSenior Associate, User Design Experience New York Life Insurance CoSenior Associate, User Design ExperienceNew York, NY$115,000–$135,000 / yearp>We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
NewEnd User Computing Architect Persistent Systems LtdEnd User Computing ArchitectNJRecruitment Information", including but not limited to copies of right to work documentation, details of your qualifications, skills, experience, employment history, work permit (if applicable), Income/Withholding Tax Certificate, Unemployment Insurance Certificate, Pension and Health Insurance, Local Tax/City Tax details.e. "Background check report" including but not limited to previous employment references and feedback, relieving letters, etc.f. Third parties, interviews management platform/tool vendor (including AI Bots for conducting interviews), background check vendor, legal vendors (law firms), data shredding agency, referral management platforms We require third parties to respect the security of your data and to treat it in accordance with the lawb.
Director, End User Services Compass Pathways PlcDirector, End User ServicesNY$210,000–$260,000 / yearCOMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are seeking a hands-on, execution-focused Director, End User Services (EUS) to lead delivery and continuous improvement of end user-facing IT services across the United States and United Kingdom.
NewHealth Data User Researcher, Bureau of Data Technology & Strategy City of New YorkHealth Data User Researcher, Bureau of Data Technology & StrategyQueens, NYYou will be integral in developing modern digital products to communicate Health Department data - designing and refining interactive data webpages that explain data for use by the public, including policymakers, advocates, media, researchers, and everyday New Yorkers. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Director, End User Services Compass PathwaysDirector, End User ServicesNew York, NY$210,000–$260,000 / yeardiv>Base salary per annum:$210,000—$260,000 USDBenefits & Compensation:. All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.
IT Manager | End User Support Lead Macpower Digital Assets Edge Private LimitedIT Manager | End User Support LeadNew York, NYRemote$90–$100 / hourdiv style="text-align:justify"> Who Should Apply: Hands-on IT Support & Service Management experience with expertise in ITIL frameworks, ticketing systems, and escalation processes. Key Responsibilities: Manage IT user support projects from start to finish, ensuring timely completion.
Lead, User Intelligence Research Capital One Financial CorpLead, User Intelligence ResearchNew York, NY$164,800–$188,100 / yearProvide rapid testing within the product development lifecycle: Utilize and evolve research agents and research platforms to accelerate learning velocity: extracting insights from existing intelligence repositories, conducting rapid discovery, concept, content, and usability testing. This is a high-level individual contributor role that requires a mastery of project leadership, technical fluency, business acumen, and the ability to produce actionable insights and encourage activation to ensure the development of useful and usable experiences.
Sr. Manager, User Research CVS Health CorpSr. Manager, User ResearchNew York, NY$130,295–$284,280 / yearPlan, design, and execute a wide range of qualitative and quantitative research studies, including moderated/unmoderated usability testing, tree testing, card sorting, and surveys. The ideal candidate brings significant experience across omnichannel digital experiences and has demonstrated success in building research practices in complex enterprise environments.
Senior User Support Specialist Hello Heart LtdSenior User Support SpecialistNY$70,000–$85,000 / yearLead by example in the queue by maintaining consistent ticket volume, with a high-quality of ticket handling across emails and phone calls, meeting established Service Level Agreements (SLAs) and driving high Customer Satisfaction (CSAT) scores. Reporting to our Senior Manager of User Support, you will have the autonomy to guide complex escalations to resolution, serve as a vital user advocate cross-functionally, and spearhead meaningful projects outside of the ticketing queue.
Senior Manager, Research & User Intelligence (Card Platforms & Data) Capital One Financial CorpSenior Manager, Research & User Intelligence (Card Platforms & Data)NY$200,700–$229,100 / yearli>Prioritize and lead rapid testing within the product development lifecycle: Create and evolve research agents and research platforms to accelerate learning velocity: extracting insights from existing intelligence repositories, conducting rapid discovery, concept, content, and usability testing. Responsibilities: Optimize and Scale Cumulative User Intelligence: Plan and conduct connected studies and establish data acquisition mechanisms that contribute to a collective body of user intelligence that fuels product teams' planning and decision-making, while maintaining a high degree of governance and risk compliance.
User Researcher Peloton Interactive IncUser ResearcherNY$140,389–$166,100 / yearThis User Researcher will work directly with Product Managers, Designers, Data Scientists, and Engineers to better understand how users are interacting with Peloton products through user research and testing and to inform and evaluate new features and experiences developed by product teams. iterative usability studies), and evaluative research (e.g., usability studies, concept evaluations, benchmarking, heuristic evaluations) on Peloton products, to identify problems and ensure that the current experience is constantly improving.
Commerce Payments, User Acceptance Testing JPMorgan Chase Bank, N.A.Commerce Payments, User Acceptance TestingNew York, NYFull timeAssist in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development to execute complex test strategies involving internal Chase applications, third party vendor applications/microsites, as well as desktop and/or mobile applications. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Staff Engineer, User Trust Betterment Holdings IncStaff Engineer, User TrustNew York City, NY$200,000–$238,000 / yearp>As a staff engineer, you'll play an instrumental role in designing and implementing complex systems within the team's domain, guiding your team's full stack development practices and collaborating with other senior engineering leaders to advance Betterment's technology and create high performance, reliability and exceptional developer experience. This role sits at the intersection of security, legal & compliance, risk, and product engineering to deliver scalable, reliable solutions that protect customers, reduce fraud, and support Betterment's regulatory obligations.
IT Systems Engineer - End-User Support (USA) Trexquant InvestmentIT Systems Engineer - End-User Support (USA)New York, NYWe are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure onsite for our New York office opening in September 2026. Lead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure.
VP, End User Infrastructure and M365 Operations GIC Private LtdVP, End User Infrastructure and M365 OperationsNew York, NY$140,000–$180,000 / yearService Operations, Security & Compliance Oversee day‑to‑day operations and health of core M365 & AVD services - Exchange Online, SharePoint Online, OneDrive, Teams, Intune (including endpoint and mobile management), and AVD. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
IT Systems Engineer - End-User Support (USA) Trexquant Investment LPIT Systems Engineer - End-User Support (USA)CTLead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure. Oversee peripheral (including Cameras infrastructure, printers, access devices etc.) and hardware ecosystems as part of a broader end-user experience strategy.
User Researcher, AI Evaluations Notion Labs IncUser Researcher, AI EvaluationsNY$196,000–$230,000 / yearp>This role sits at the intersection of research craft and evaluation operations: you'll run studies that uncover user mental models, expectations, and failure/recovery behaviors, then translate those insights into reusable rubrics, workflows, and measurement approaches that product, design, engineering, and data science can apply consistently. About the Role: We're seeking an experienced UX Researcher to define and scale how we evaluate Notion's AI-powered experiences-focusing on what "good" looks like not only for model output quality, but for the end-to-end product experience where people discover, set goals, delegate work, review results, and build trust over time with AI.
End User Support Manager Razor TalentEnd User Support ManagerShort Hills, NJRemotep> RAZOR is seeking an experienced End User Support Manager to manage operations for a 6am midnight (M-Sun) service desk and 7am to 5pm (M-F) end user support team to support a Department of Homeland Security customer. The ideal candidate will have extensive experience in applying ITIL best practices to service delivery in a similar, enterprise environment and a track record of meeting or exceeding contractual service level agreements.
Principal User Researcher, Mixed Methods, B2B Ethos Technologies IncPrincipal User Researcher, Mixed Methods, B2BNYRemote$165,000–$292,000 / yearQualifications and Skills: 7+ years of experience in user research, with a preference for experience within complex product ecosystems such as B2B SaaS, financial services, or enterprise tools, demonstrating a capacity to handle intricate user flows and business requirements. Lead strategic research initiatives across complex user journeys and systems in the B2B space, encompassing agent tools, quoting flows, agent onboarding, and agency coaching and management functionality.
Senior User Researcher ArtsySenior User ResearcherNew York, New Yorkp style="min-height:1.5em">As we evolve our product organization and deepen our presence in the U.S. market, we are hiring a Senior User Researcher based in New York to embed closely with our NYC-based product and commercial teams and drive high-impact, market-aware research. Ensure balanced research coverage across London and New York product hubs, with on-the-ground presence in NYC to embed research within key commercial and sales moments that shape product priorities.
Senior Fullstack Engineer - Observability Real User Monitoring RUM | US | Remote Raintank IncSenior Fullstack Engineer - Observability Real User Monitoring RUM | US | RemoteNYRemote$154,445–$185,334 / yearGrafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Our Real User Monitoring (RUM) initiative focuses on capturing, storing, and querying high-volume user interaction data from browsers and mobile devices, enabling teams to understand real-world user experiences at scale.
NewManager, User Research Charter Communications IncManager, User ResearchNew York, NY$96,300–$205,100 / yearp>Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Spectrum is seeking a Manager of User Research to lead a team dedicated to enhancing product and service usability for both customers and employees.
Frontend Engineer - User Interface Nebius Group NVFrontend Engineer - User InterfaceNY$122,880–$184,320 / yearp>We are seeking a Senior Frontend Engineer - User Interface to design and build internal platforms that support automation and operational management across Nebius data centers and GPU cloud infrastructure. The team of over 1500 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house hardware R&D team.
User Researcher Notion Labs IncUser ResearcherNY$164,000–$190,000 / yearli>Business-minded impact: Connect research to business outcomes-articulating why an insight matters, making it actionable, and doing the hands-on work to drive real change after research is delivered. Human-AI workflow understanding: Evaluate collaboration in real workflows - how users set goals, delegate tasks, review/accept outputs, and stay oriented as the product takes more initiative.
User Operations Associate WalrusUser Operations AssociateNew York City, New York$70,000–$90,000 / yearp style="min-height:1.5em">Walrus is led by PhD computer scientists and security researchers, with decades of experience in engineering, cybersecurity, and cryptography, and many research accomplishments at Harvard, Stanford, MIT, the University of Chicago, Columbia, UTexas, and NYU. Walrus is the leader in B2B payment verification, with clients that include some of the biggest names in investment management.