ED, Workforce & User Experience Novartis AGED, Workforce & User ExperienceEast Hanover, NJ$204,400–$379,600 / yearDemonstrated experience leading the end-to-end redesign of complex workflows and experiences, including user research, journey mapping, service blueprints, workflow prototyping, usability validation, and translation into workforce and organization implications. Experience building and leading teams and managing external partnersExecutive-level communication, design facilitation, influence without authority, and the ability to use research and evidence to challenge assumptions and guide senior stakeholders through ambiguous transformation decisions.
Technical User Experience Design - Advisor I Fiserv IncTechnical User Experience Design - Advisor IBerkeley Heights, NJ$110,000–$186,000 / yearBachelor's degree in user experience design, human-computer interaction, graphic design, computer science, or a related field, or equivalent combination of education, related experience and/or military experience. You will partner with product, engineering, and business teams to translate user needs into scalable design solutions that improve usability, consistency, and business outcomes.
IT - End User Support Analyst eSolutionsFirstIT - End User Support AnalystNewark, NJExperience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures.
End User Computing Architect Persistent Systems LtdEnd User Computing ArchitectNew Jersey, NJAbout Position: The EUC Architect is responsible for delivering best-in-class End User Computing services that create measurable business value for customers, enhance the end-user experience, and foster a culture of innovation and collaboration across employees and partners. This role works closely with track leads, Service Delivery Managers, delivery teams, and internal groups such as Presales and Sales to ensure services consistently meet expected performance levels.
End User Sales Sr. Account Manager Sony Group CorpEnd User Sales Sr. Account ManagerNJ$84,420–$112,560 / yearAdditional critical responsibilities include pipeline development and management, accurate forecasting, customer and market analysis, conducting executive-level presentations, coordinating product demonstrations, supporting trade shows and industry events, and collaborating with internal marketing, engineering, customer service and sales teams. This is an outside sales position responsible for driving demand, developing opportunities, and increasing market share within targeted Fortune 500 end user accounts across Corporate, Healthcare, Retail, Transportation and Large/Public Venue verticals.
Senior Manager, Venue Technology & End User Support Harris Blitzer Sports & EntertainmentSenior Manager, Venue Technology & End User SupportNj, NJ$110,000–$135,000 / yearFull timeServe as the primary technical point of contact for AV, network, POS, ticketing, broadcast, and access control systems, working directly with event production teams, touring companies, and external technology vendors. Support venue technology systems including Xenial POS, payment kiosks, ticketing technology, C-Cure access control, Avaya phone systems, TriplePlay IPTV, two-way radios, and fan-facing applications.
User Support Specialist SercoUser Support SpecialistTrenton, NJThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
End User Automation Sales Executive Schneider Electric SEEnd User Automation Sales ExecutiveNew Jersey, NJ$133,600–$200,400 / yearManaging customer relationship through all phases of the sales cycle Ensuring smooth transition of new business from sales to delivery by System Integrators Partners Coaching and mentoring partner's delivery leaders on customer relationship management issues Providing feedback on customer wants and needs to the Schneider Electric strategic portfolio function. Ensuring compliance with Schneider Electric sales processes and new business approval requirements Coordinating the relationship between key customer personnel and Schneider Electric senior executives Leading or coordinating global relationship management initiatives with other geographic units of Schneider Electric focused on the same customer.
User Support Specialist II - Active Directory/Data Center University Hospital, Newark NJUser Support Specialist II - Active Directory/Data CenterNewark, New JerseyFull timeConducts problem analysis of Active Directory software and hardware problems, finding the resolution of server related software problems, local area network server installation and configuration; administers security and backup procedures for servers; participates in software and hardware evaluation. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
End User Support Analyst Pyramid, IncEnd User Support AnalystBedminster, NJFull timeWorking closely with developers from multiple teams, QA and other engineers, while taking direction from product and team management. Demonstrated ability to write clear, structured documentation, and effectively communicate with developers, external contacts, and leadership.
Experience Optimization Specialist Columbia Financial IncExperience Optimization SpecialistFair Lawn, NJAdditionally, this individual will serve as a key positioning lead, responsible for developing employee readiness tools, such as job aids and FAQs, to support product and service rollouts and ensure that employees are well-equipped to assist customers effectively. This role will conduct usability testing and analyze support case and competitive data to provide insights to business line leaders and influence the organization to consistently enhance the client experience.
Customer Experience Insights Manager GAF Materials LLCCustomer Experience Insights ManagerParsippany, NJ$108,000–$148,500 / yearCross-Functional Enterprise Alignment: Serve as the CX insights point person for priority enterprise initiatives, participating in cross-functional teams to ensure customer experience data directly informs broader marketing, sales, product, and operations strategies. Project Management: End-to-End Project Management: Own day-to-day execution responsibilities for multiple insights projects of varying size and complexity, including requirement gathering, defining research methodologies, participant recruitment, and questionnaire/discussion guide development.
Associate Director, Rewire Field Experience and Agentic AI Architect Bristol-Myers Squibb CoAssociate Director, Rewire Field Experience and Agentic AI ArchitectPrinceton, NJ$169,150–$204,970 / yearWorking closely with Commercial, CASA, Data and Insights, Orchestration, CRM, Engineering, and UX, the architect will define the technical blueprint for the core agentic field experience, including how it integrates with Veeva Vault CRM and connects to adjacent capabilities such as coaching, role play, and performance tracking that are owned by partner teams. Position Summary: The Associate Director, Rewire Field Experience & Agentic AI Architect owns the architecture for the core Rewire Field agentic experience - the connected pre-call, interaction, and post-call journey that brings together CRM, field intelligence, orchestration outputs, and AI agents into one coherent flow of work for field users.
NewAssociate Director, Rewire Field Experience And Agentic AI Architect Bristol Myers SquibbAssociate Director, Rewire Field Experience And Agentic AI ArchitectPrinceton, NJ$169,150–$204,970 / yearWorking closely with Commercial, CASA, Data and Insights, Orchestration, CRM, Engineering, and UX, the architect will define the technical blueprint for the core agentic field experience, including how it integrates with Veeva Vault CRM and connects to adjacent capabilities such as coaching, role play, and performance tracking that are owned by partner teams. Position Summary: The Associate Director, Rewire Field Experience & Agentic AI Architect owns the architecture for the core Rewire Field agentic experience - the connected pre-call, interaction, and post-call journey that brings together CRM, field intelligence, orchestration outputs, and AI agents into one coherent flow of work for field users.
Digital Marketing Specialist (FinTech Experience) SourcePro SearchDigital Marketing Specialist (FinTech Experience)Newark, New JerseyThis role will focus on ensuring the firm's digital assets are engaging, user-friendly, visually appealing, optimized for search engines, and consistently up-to-date. Analyze and improve SEO performance using tools such as Google Analytics and collaborate with digital advertising partners to drive traffic and engagement.
Digital Consumer Experience Design Lead SanofiDigital Consumer Experience Design LeadMorristown, NJ$133.50–$192.83 / hourDesign for complexity: translate intricate scientific workflows and multi-layered tool ecosystems into experiences that feel intuitive and unified to reduce cognitive load without reducing capability. Conduct and lead discovery-level research including contextual inquiry, stakeholder interviews, and workflow analysis to identify unmet needs, frame problems, and inform design strategy before solutions are defined.
Associate Director, Content & Digital Experience Capabilities – Solution Architecture & Engineering Bristol Myers SquibbAssociate Director, Content & Digital Experience Capabilities – Solution Architecture & EngineeringPrinceton, NJ$171,020–$207,236 / yearThe individual will primarily partner with WCx (OCx, ICDx & CMx) Leads, C-BI&T Leads, Digital & Production agency partners globally to architect new content & digital capabilities that have the greatest impact on the enterprise, set the right expectations, and ensure that C-BI&T resources are appropriately engaged to fulfill the intended business outcomes. This role would be responsible for leading solution architecture & engineering for content & digital platforms that drives content management across Field (FTE, IVA) & Digital (Web, HOE, Social Media, Podcasts, 3rd Party Media etc.) engagement channels as well as designing & supporting implementation for content/engagement performance that drives next best action.
Sr. Specialist, Content & Digital Experience Capabilities - Web Product And Analytics Engineer Bristol Myers SquibbSr. Specialist, Content & Digital Experience Capabilities - Web Product And Analytics EngineerPrinceton, NJ$78,200–$94,760 / yearBased on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Sr. Mgr, Senior Experience Designer Teachers Insurance and Annuity Association of America (TIAA)Sr. Mgr, Senior Experience DesignerIselin, NJ$112,000–$144,000 / yearIn addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). Deliver day-to-day support to designers and engineers across all applications leveraging the design system, including responding to questions via team communication channels and conducting thorough reviews of submitted design experiences.
Dir, Principal Experience Designer Teachers Insurance and Annuity Association of America (TIAA)Dir, Principal Experience DesignerIselin, NJ$140,000–$178,000 / yearYou will partner with engineering, product, brand and marketing teams to support the delivery of high-quality, accessible, and brand-consistent design solutions to our digital experiences, allowing TIAA to achieve its mission of retirement security for its customers. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).