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Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world.

Stefanini Group is hiring!Exciting opportunity awaits, let us help you get started!Click Apply now or you may call: (248) 582-6511/ email: Deepak Tyagi (adeepak.tyagi@stefanini.com) for faster processing! Hybrid: 3 days onsite, 2 days remote Shift Timings: 8:00 AM - 5:00 PM EST8:00 AM - 4:30 PM EST9:00 AM - 6:00 PM EST Job Description:This section focuses on the main purpose of the job in one to four sentences. Serves as primary contact for customer inquiries, order processing, and coordinating customer service needs with other functions as required (such as with product availability issues). Serves as customer contact (by telephone or fax) regarding such matters as ordering, scheduling, and shipping. This section contains a list of five to eight primary responsibilities of this role that account for 5% or more of the work.  Duties and Responsibilities:<ul style="list-style-type:disc"><li style="text-align:justify">Responds to telephones, fax, and web product and service orders, obtains usage and inputs sales order data and/or product service calls into order fulfillment system. </li><li style="text-align:justify">Resolves routine and some non-routine customer questions, complaints, and requests. </li><li style="text-align:justify">Investigates problems related to shipment of products, credits, and new orders. </li><li style="text-align:justify">Through the ordering process obtains information on the amount, type, and stock on hand. May also expedite orders, and initiate action to replenish stock. </li><li style="text-align:justify">May setup new accounts, maintain other records, prepare required reports.</li></ul> About Stefanini GroupThe Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company. #LI-RR1#LI-HYBRID

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

Stefanini, Inc

Customer Service Representative

Application Integration

Capability Maturity Model (CMM)

Consulting

Customer Support/Service

Data Entry

Financial Services

Fortune 1000 Customers

Government

Information Technology & Information Systems

Information Technology Consulting

Information Technology Outsourcing

Manufacturing

Nearshoring

Order Processing

Order/Customer Fulfillment

Record Keeping

Recruiting Strategy

Reporting Skills

Sales

System Integration (SI)

Telecommunications

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The Survey Chief for Fiber-Optic Engineering & Construction is the linchpin that transforms raw field data into reliable, build-ready designs, ensuring our fiber networks are deployed safely, efficiently, and in full regulatory compliance. By integrating geospatial data, engineering requirements, and construction logistics, the Survey Chief delivers high-quality, actionable survey outputs that enable efficient, cost-effective fiber-optic buildouts.

Locations: Terre Haute, IN (Hybrid) & Batesville, IN (Hybrid)Company: Aquila Corporation https://www.aquila.us/Department: EngineeringReports To: Engineering Operations ManagerBenefits: Health Insurance, Vision, Dental, Life, PTOPosition OverviewThe Survey Chief leads all survey activities that support the planning, design, permitting, and deployment of fiber-optic infrastructure. This role ensures that route-selection surveys, right-of-way (ROW) assessments, underground utility investigations, and construction-site measurements are performed with technical precision, regulatory compliance, and safety as top priorities. By integrating geospatial data, engineering requirements, and construction logistics, the Survey Chief delivers high-quality, actionable survey outputs that enable efficient, cost-effective fiber-optic buildouts.Key ResponsibilitiesFunctional Area and Core DutiesStrategic Survey Planning<ul><li>Define the overall survey strategy for new fiber routes, upgrades, and maintenance projects.</li><li>Align survey objectives with engineering design specs, network capacity targets, and construction schedules.</li><li>Prioritize survey types (aerial, underground, trench, GIS, LiDAR) based on terrain, urban density, and regulatory constraints.</li></ul>Route & Right-of-Way (ROW) Surveys<ul><li>Oversee aerial and ground-based surveys to map existing utilities, easements, and property boundaries.</li><li>Ensure accurate capture of clearance envelopes, conduit depths, and pole-mounting locations.</li><li>Coordinate with local municipalities, utility owners, and land-owner representatives to obtain permits and access agreements.</li></ul>Geospatial Data Management<ul><li>Manage acquisition and processing of GIS layers, satellite imagery, LiDAR point clouds, and GNSS data.</li><li>Maintain a centralized spatial database that integrates survey results with network design tools (e.g., ESRI ArcGIS).</li></ul>Construction-Site Survey Execution<ul><li>Direct field crews in stake-out, as-built verification, trench depth checks, and pole-placement surveys.</li><li>Implement safety protocols (OSHA, local regulations) for field operations, including traffic control and confined-space entry.</li></ul>Quality Assurance & Methodology<ul><li>Establish SOPs for survey methodology (sampling intervals, equipment calibration, data validation).</li><li>Conduct regular QA/QC audits of field data, ensuring positional accuracy (=?±?10?cm for GNSS, =?±?5?cm for LiDAR) and completeness of utility inventories.</li></ul>Team Leadership & Development<ul><li>Supervise a multidisciplinary team of survey engineers, GIS analysts, field technicians, and contract vendors.</li><li>Provide coaching on advanced surveying technologies (UAV photogrammetry, terrestrial laser scanning, RTK GNSS).</li></ul>Vendor & Technology Management<ul><li>Evaluate and manage external survey service providers, drone operators, and equipment vendors.</li><li>Recommend and integrate new tools (e.g., automated pole-mount detection, AI-enhanced utility clash detection).</li></ul>Data Analysis & Reporting<ul><li>Translate raw survey data into engineering-ready deliverables: route alignment files, utility clash reports, construction staking packages, and as-built drawings.</li><li>Produce executive-level status reports highlighting risk factors, schedule impacts, and cost implications.</li></ul>Stakeholder Coordination<ul><li>Serve as the primary liaison between engineering, construction, permitting, and finance teams.</li><li>Facilitate workshops to review survey findings, resolve utility conflicts, and adjust design assumptions.</li></ul>Regulatory Compliance & Permitting<ul><li>Ensure all surveys meet FCC, state, and local utility-mapping regulations (e.g., NPDES, environmental impact assessments).</li><li>Maintain documentation for audit trails, permit applications, and environmental compliance filings.</li></ul>Budget & Resource Oversight<ul><li>Develop and track the survey operations budget, controlling costs for equipment, labor, and third-party services.</li><li>Optimize crew scheduling and equipment utilization to minimize downtime.</li></ul>Required QualificationsRequirement and DetailsEducationBachelor’s degree in Civil Engineering, Geomatics, Surveying, Electrical Engineering, or a related field. A Master’s degree or professional certification (e.g., PLS – Professional Land Surveyor) is preferred.Experience<ul><li>= 7years of experience conducting surveys for telecommunications or utility infrastructure.</li><li>= 3 years in a supervisory or lead role managing survey teams and external vendors.</li></ul>Technical Skills<ul><li>Proficiency with GNSS/RTK, total stations, UAV/drone photogrammetry, and terrestrial LiDAR.</li><li>Advanced GIS expertise (ArcGIS, QGIS) and familiarity with network-design integration tools (AutoCAD Civil 3D, Bentley MicroStation).</li><li>Ability to work with engineering software for route optimization and clash detection.</li></ul>Methodology Expertise<ul><li>Strong grasp of utility mapping standards, right-of-way clearance calculations, and underground utility detection methods (GPR, EM induction).</li></ul>Regulatory Knowledge<ul><li>Understanding of FCC fiber-optic deployment rules, state ROW statutes, and local permitting processes.</li></ul>Leadership & Communication<ul><li>Proven ability to lead cross-functional teams, negotiate with municipal authorities, and present technical findings to senior executives.</li></ul>Safety & Compliance<ul><li>Experience implementing OSHA-compliant field safety programs and managing environmental impact assessments.</li></ul>Soft Skills<ul><li>Detail-oriented, problem-solver, adaptable to field conditions, and capable of making data-driven decisions under tight timelines.</li></ul>Preferred Attributes<ul><li>Experience with OSP Fiber and small cell wireless deployments.</li><li>Familiarity with Trimble equipment (MX50, MX60, MX90, R2, Geode, etc)</li><li>Familiarity with AI-assisted utility detection or machine-learning-based route optimization.</li><li>Certified GIS Professional (GISP) or Certified Survey Technician (CST).</li><li>Background in project management (PMP or equivalent).</li></ul>Performance MetricsMetric and TargetSurvey Completion Rate<ul><li>= 95 % of planned surveys finished on schedule.</li></ul>Positional Accuracy<ul><li>GNSS = ±10 cm; LiDAR =±5 cm for critical assets.</li></ul>Permit Turn-around<ul><li>90% of permits secured within the projected timeframe.</li></ul>Risk Mitigation<ul><li>Reduction of utility-conflict incidents by = 30% year-over-year.</li></ul>Budget Adherence<ul><li>Survey spends within ± 5 % of approved budget.</li></ul>Team Development<ul><li>Annual training hours per employee = 40 hrs; employee engagement score = 4/5.</li></ul>The Survey Chief for Fiber-Optic Engineering & Construction is the linchpin that transforms raw field data into reliable, build-ready designs, ensuring our fiber networks are deployed safely, efficiently, and in full regulatory compliance.

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Customer Service Representative Stefanini, Inc

Survey Chief - Engineering & Construction Aquila Corporation

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