Employees in this position troubleshoot programs/applications to ensure proper functioning, create instructional aids (e.g., procedure manuals, technical reports) for programs/applications, train end users on program/application functionality, monitor servers for systems/applications issues, and manage databases to assist with data analysis and reporting. MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Experience or coursework creating, scripting, and/or modifying computer programs and applications using various programming languages (e.g., T-SQL, C++, Java, Python, XML, C#.NET, VB.NET, ASP.NET).