Key Responsibilities: Coordinate reservation and scheduling requests from clients Assist with booking-related support across accommodations and related services Maintain accurate client and reservation information in internal systems Communicate clearly and professionally via email, phone, and online platforms Review reservation details and confirmations for accuracy Provide general administrative and customer service support Follow established workflows and documentation procedures Collaborate with internal teams to support client needs Qualifications: Strong communication and organizational skills High attention to detail and accuracy Comfortable using online systems and digital tools Ability to manage multiple tasks in a remote setting Prior experience in customer service, scheduling, or administrative roles preferred Reliable internet access and ability to work remotely Work Environment: Fully remote position Structured, team-oriented support environment Training and resources provided $50,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role focuses on client coordination, administrative support, and maintaining accurate reservation records while delivering a professional customer experience.